★★★★★ 5/5
GoogleThe fact that Colubrid had already arranged approximately 14 viewings the day after we decided to put our house up for sale was impressive; the photographer could probably have saved himself a job as our buyers didn't even see the advert! That being said, he did do a fantastic job of showing our house off and all of the things we loved about it, and wanted others to see too!
All of the team are fantastic but Maya probably deserves a pay rise - from our flexibly unflexible availability (meaning she had to work all the evenings and weekends to accommodate our needs) to the constant communication both formally and informally: I can not fault her work. Thank you for answering my crazy questions and for working with my sketchy availability!
S · 16 February 2026 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleRating only, no written review.
Mirela · 16 February 2026 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleJoshua Morel from Stanford or Hope branch revalued out house yesterday. He is knowledgeable about the area and professional as well as being very warm and easy to talk to. A great credit to Colubrid
Alastair · 15 February 2026 · Colubrid Chelmsford
★★★★★ 5/5
GoogleGreat company
Ellie · 15 February 2026 · Colubrid Chelmsford
★★★★★ 5/5
GoogleRating only, no written review.
Daniel · 19 December 2025 · Colubrid Stanford-Le-Hope
★★★★★ 4/5
GooglePurchased our first property this year with Colubrid and they have been extremely helpful in guiding us through the buying process. Tony was great showing us round the property when we first went to view it and then to finalise it all and give us the keys today.
Elizabeth · 15 December 2025 · Colubrid Chelmsford
★★★★★ 5/5
GoogleLea was very knowledgeable and friendly.
She was very helpful and answered all of my questions about the property I was viewing.
Hope to see you again soon!
David · 26 November 2025 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleAs a first-time buyer, working with Lea was an exceptional experience. She was incredibly patient and knowledgeable, and it was clear she truly cared about helping us find the right home, not just any home. Her professionalism and warm, friendly manner made the entire process so much easier. I’m extremely grateful for her support and guidance. I’d highly recommend Lea and Colubrid to anyone purchasing their first property!
Huriye · 26 November 2025 · Colubrid Stanford-Le-Hope
★★★★★ 1/5
GoogleOne of the most worst experiences we’ve had with an estate agent.
From start to finish, the service from Colubrid fell far below expectations and promises made at our initial meeting:
1. Our property was listed with incorrect details, including the number of bathrooms and the price.
2. We paid for Colubrid to conduct viewings, yet they repeatedly failed to attend, leaving us to leave work early to handle them ourselves.
3. Customer service was poor and often rude when calling the switchboard.
4. Communication during the offer stage was extremely poor. Josh handled this part and provided little support in liaising between us and potential buyers.
5. The memorandum of sale was completed incorrectly, including wrong solicitor details, which caused significant delays down the line.
6. Once handed over to the sales progression team, it was impossible to reach anyone. Calls went straight to voicemail, and even our solicitor and the buyer’s agent couldn’t get updates. We ended up managing all enquiries ourselves despite paying Colubrid for this service.
7. After exchange, there was no guidance or communication - not even on completion day. We had to call them to confirm we had completed and moved out.
8. They misplaced our property keys on completion day, adding unnecessary stress.
9. Later on on completion day we were bombarded with calls asking basic questions about the property - questions that should have been addressed before completion.
Overall, the process was chaotic, stressful, and unprofessional. We paid for a service that was simply not delivered. Would not recommend Colubrid to anyone.
Little · 26 November 2025 · Colubrid Stanford-Le-Hope
Agent replied · 26 December 2025
Hi,
We are extremely surprised and disappointed to read this review as we pride ourselves on the service we provide to our clients and some of the comments which have been made in this review are very concerning.
We do believe that this is not a genuine review though, as the comments do not align with our company values and the service we provide as people can clearly see with the amount of 5* reviews we have.
We have not received any direct complaints from any clients which align with this review and surely if this review was genuine the first thing you would do is make a formal complaint to the Estate Agent for any issues to be rectified?
Where your review does not mention your name we are also unable to investigate this further.
If your review is genuine, please call us ASAP on 01375 360031 so that we can discuss further.
★★★★★ 5/5
GoogleAndrew came round to my property and provided us so much information regarding selling our property which provided us with so much confidence. Within 2 weeks of marketing our property, Josh who dealt with the offers was fantastic in keeping us updated every step and achieving us a fantastic price! I couldn't fault the team at all. Maya, Bradley, Tony, Kavan and Lea were all so polite and friendly. Would highly recommend to anyone looking to sell their property
Katie · 26 November 2025 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleBig thank you to Colubrid and a special thank you to Kavan. He found and showed me round my now dream home. He recommended me this property that I hadn't even seen on rightmove but he found exactly what I needed and I fell in love with it instantly. They kept me updated the whole time with my offers and questions. Thank you Kavan
Brennan · 26 November 2025 · Colubrid Stanford-Le-Hope
Agent replied · 12 October 2026
Hi Brennan,
Thank you for taking the time to leave this great review.
Many Thanks
Colubrid
★★★★★ 5/5
GoogleSold our shared ownership Flat within one day of block viewings, great service throughout and even gave us a box of treats when we dropped off the keys. Thanks for everything COLUBRID :)
Michelle · 26 November 2025 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleWe had an opportunity to meet Bradley Clarke for house viewing and amongst other agents between different agencies, he stands out! Well prepared, professional. Very open and welcoming. It was a pleasure to meet Bradley and see his dedication, what is very rare nowadays. Thank you and we wish you all the success!
Victor · 26 November 2025 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleRating only, no written review.
Vlad · 26 November 2025 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleWorking with Maya to sell my property was an amazing experience from start to finish. She was professional, proactive, and always kept me in the loop throughout the whole process. Her market knowledge and attention to detail were second to …
Adaikkalam · 16 November 2025 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleViewed some properties through Colubrid, really enjoyable experience. I’m quite new to the whole process but Kavan made me feel very comfortable and was helpful with anything I asked. I recommend the company as a whole.
Lewis · 16 November 2025 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleViewed some properties with colubrid and met with Kavan there. Genuinely got on really well with him and he made the experience quite enjoyable, will definitely be viewing more properties with colubrid. Thankyou !
Clarke · 16 November 2025 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleWorking with Maya was an incredible experience! She made buying my home so easy and enjoyable. Maya was always one step ahead, super responsive, and genuinely cared about finding the right home for me. She explained everything clearly, …
Joyce · 16 November 2025 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleI can’t thank Maya enough for all her help with both selling my property and providing mortgage advice. From start to finish, she was professional, knowledgeable, and genuinely supportive. She guided me through every step of the process, …
Nikkita · 16 November 2025 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleBeen dealing with many agents from many companies at the moment and I have to say Kavan stood out to me and Colubrid. A really likeable and helpful agent. I also spoke with others at the company but can’t remember names. Thank you everyone for your help and thank you Kavan!!
Ruby · 16 November 2025 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleBig thankyou to colubrid and everyone I spoke with over the phones and in viewings. Kavan really stood out to me during this process, and he managed to find me my dream home! He never made anything seem too difficult and was always keeping me updated during the process. Thank you Kavan!
Stanley · 16 November 2025 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleAmazing team especially Lisa and Luke during completion, I'm never moving again but if I did these are the team I would use! Thank you
Kelly · 16 November 2025 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleFrom start to finish colubrid were brilliant in selling my home. Daily emails and always calling me to update me regularly. Kavan carried out viewings at my house and we got along really well and he sold my house in the first round of viewings. This is the only estate agent who should be selling your house.
Alfie · 16 November 2025 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleThey were really good and supported me throughout from start to finish! Maya in particular showed me the property and was transparent and very helpful! Would recommend!
Maria · 16 November 2025 · Colubrid Stanford-Le-Hope
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
