★★★★★ 1/5
GoogleI brought a property through these agents and I purchased the property as vacant possession. Upon exchange the property came with tenants. Granted this isn't the fault of the agents but once exchange had happened I received 0 support from the agents in trying to resolve the matter.
I was not in the area to view the property the day of the exchange, I would expect the agent to be present on the day of the exchange and at the very least check the property the day before. Neither of which happened.
Would not recommend.
Gurdeep · 18 July 2023 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleExtremely happy with the service recieved - felt supported and guided through the house sale all the way despite losing 2 buyers we got there in the end.
Ian · 15 July 2023 · Colubrid Chelmsford
★★★★★ 5/5
GoogleOne of the best agent and they helped us so much selling our property especially Joshua Morel was friendly and helpful as well.
Saj · 15 July 2023 · Colubrid Chelmsford
★★★★★ 5/5
GoogleRating only, no written review.
Bola · 13 June 2023 · Colubrid Stanford-Le-Hope
Agent replied · 12 June 2024
Hi Bola,
Thank you for leaving us this 5* review.
Many Thanks
Colubrid Estate Agents
★★★★★ 5/5
GoogleGreat experience, great communication. Would definitely recommend.
Lee · 13 June 2023 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleGreat friendly service! Would recommend to family and friends.
Rosie · 13 June 2023 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleVery professional, helpful and consistent. Really understanding of different situations and communication was really good.
Zain · 13 June 2023 · Colubrid Stanford-Le-Hope
Agent replied · 12 June 2024
Hi Zain,
Thank you so much for leaving is this postive review.
Many Thanks
Colubrid Estate Agents
★★★★★ 5/5
GoogleGreat communication and service, helped to achieve the sale other agents couldn’t
Jay · 13 June 2023 · Colubrid Stanford-Le-Hope
Agent replied · 12 June 2024
Hi Jay,
Thank you for leaving us this positive review. We are happy that we were the agent who achieved the sale for you.
Many Thanks
Colubrid Estate Agents
★★★★★ 5/5
Google10/10 Service. Highly professional service from this amazing estate agents. Went above and beyond to secure sale of property.
HIGHLAND · 13 June 2023 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleAbsolutely first class estate agents Andrew is great very obliging and honest
Russell · 13 June 2023 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleGreat customer service from start to finish. Their patience and help with everything during the sale was really appreciated
Daniel · 13 June 2023 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleThey worked with us every step of the way and the house purchase was down to them. Top agency
NameAs · 13 June 2023 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleColubrid have been fantastic and very professional. Would 100% recommend them to anyone thank you.
Mark · 13 June 2023 · Colubrid Stanford-Le-Hope
Agent replied · 12 June 2024
Hi Mark,
Thank you for your positve comments.
We are glad we were able to secure a buyer so quickly and at a great price.
Many Thanks
Colubrid Estate Agents
★★★★★ 5/5
GoogleBrilliant service friendly agents and always willing to help with any problems,would definitely use them again in the future and recommend to a friend
Ross · 13 June 2023 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleGreat service received from Colubrid in selling our home & I would definitely use them in the future.
Matt · 13 June 2023 · Colubrid Stanford-Le-Hope
Agent replied · 12 June 2024
Hi Matt,
Thank you for leaving us this 5* review.
Many Thanks
Colubrid Estate Agents
★★★★★ 5/5
GoogleThey have completed the sale of my property in Stanford. Great staff took care of everything. Highly recommend
Clemfandango · 13 June 2023 · Colubrid Stanford-Le-Hope
★★★★★ 2/5
GoogleWent in with positive hopes.
Ended up disappointment.
Another estate agent driving prices up unnecessarily. They talk about factoring inflation like economists to sellers but what about buyers, doesn't inflation not affect them?
Pathetic, absolute shambles.
Katon · 13 June 2023 · Colubrid Stanford-Le-Hope
Agent replied · 12 June 2024
Hi Katon,
We are really dissapointed to read your 2* review. We take pride in the service we provide to our clients as you can see from the volume of 5* reviews we have on this page.
I have checked our database and we have nobody on our system with the name "Katon Speed" so unfortuantely we cannot look further into this unless you contact our office to speak to us about the review you have left by calling us on 01375 360031 or e-mailing us at hello@colubrid.co.uk.
Judging by the review you have left it would seem that you are frustrated that we are "driving prices up" which I assume means that you have made an offer on one of our properties that has either been rejected or a higher offer has been made by another party which has subsequently meant that your offer was not accepted.
We can only speculate that this is the case due to not knowing who you are or this could possibly be a fake review.
If this is a real review and our assumption above is correct, then we can only apologise that you have possibly missed out on one of our properties.
We would be keen to stress that ultimately it is the home owners choice which offer they accept on their property and if the offer you made was lower than an offer made by another buyer then in the majority of situations a seller will accept the best offer they receive on their property particuarly if they buyers are in a similar position.
The housing market has an extremely high demand at present meaning that properties are generating a crazy amount of interest and in many situations multiple buyers are making offers on the same property.
This is great news for sellers, but not great news for buyers because the demand is driving prices up and is also meaning that properties are selling in record time.
Obviously this makes sellers very happy as they are achieving great prices for their properties but it its leaving many buyers frustrated as they are competing with so many other buyers when they are trying to buy a property. In this situation there will only be two people who end up happy, the seller and the person whose offer has been accepted. All the other potential buyers are left frustrated, so we certainly sympathise with your situation.
To say that we are "pathetic" and an "asbolute shambles" is in our opinion completely unfair. Are we patheic and an absolute shambles because one of our sellers has accepted an offer that was deemed better and higher than the offer you have made?
We are definitely not "driving prices up unnecessarily", ultimately a property is only worth what somebody is prepared to pay for it and we have a duty to our clients to achieve them the highest price for their property when they have employed us and trusted us to do this job for them.
Looking through your previous reviews we can see that you have left very similar reviews with other Estate Agents so it looks like you have been having the same issue for a while and not just on one of our properties.
We wish you the best of luck with your property search moving forward and really hope that you are able to find your new home and apologise that in this case you were unable to.
Many Thanks
Colubrid Estate Agents
★★★★★ 5/5
GoogleFirst class service from the moment we picked up the phone to arrange a property viewing. Really helpful team and nothing is ever too much trouble! Highly recommend. Thanks for everything so far. Allan & Beth
Allan · 13 June 2023 · Colubrid Stanford-Le-Hope
Agent replied · 12 June 2024
Hi Allan and Beth,
Thank you for leaving us this positive review.
We are pleased that you are happy with the service we have provided.
Many Thanks
Colubrid Estate Agents
★★★★★ 5/5
GoogleAndrew was really helpful and his attention to detail was outstanding throughout the whole process. Would absolutely recommend Colubrid to anyone looking to buy or sell. Thank you
Ashleigh · 13 June 2023 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleColubrid sold my property and were excellent from start to finish. Andrew Mutlow handled the process and was professional, informative and thorough, I honestly could not have asked for a better service.
Christoff · 13 June 2023 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleColubrid absolutely smashed it for me, 7 viewings in the first few days, 2 offers one of which was above the asking price. These guys are friendly and exceeded all my expectations. I don’t know how much more I could have asked for. I highly recommend.
Nicola · 13 June 2023 · Colubrid Stanford-Le-Hope
★★★★★ 5/5
GoogleMy property is currently in the process of being sold by Colubrid and I am impressed that within one week of the valuation taking place and the property being marketed we have a buyer! They are an efficient team who act in a friendly but professional manner. I would highly recommend them :)
Sophie · 13 June 2023 · Colubrid Stanford-Le-Hope
Agent replied · 12 June 2024
Hi Sophie,
Thank you for leaving us this brilliant review. We are glad we were able to secure you a buyer both quickly and at a great price.
Many Thanks
Colubrid Estate Agents
★★★★★ 5/5
GoogleMy husband and I were stuck in a long chain having sold our house almost a year previously. We went through a remortgage and also sold our house twice, Colubrid sold it the same day both times. In terms of sales progression, I cannot recommend Charlotte enough. She went above and beyond to keep our chain moving, gave my husband and I clear advice on what to do and made sure we were aware of where everyone in the chain was. Highly recommend 👌
Kim · 13 June 2023 · Colubrid Stanford-Le-Hope
Agent replied · 12 June 2024
Hi Kim!
Thank you so much for taking the time to leave us this review. It was a long process but we got there in the end!
We will pass your positive feedback onto Charlotte.
We wish you every happiness in your new home and with the future.
Many Thanks
Colubrid Estate Agents
★★★★★ 5/5
GoogleWe would like to thank and show our sincere gratitude to Charlotte and all the Colubrid team in Stanford le-Hope branch. They completely exceeded all our expectations, and we are just amazed at the knowledge and experience they offered to us. We appreciated the fact that they made a big effort to buy our first home. Thank you so much for helping us.
Ieva · 13 June 2023 · Colubrid Stanford-Le-Hope
Agent replied · 12 June 2024
Hi Ieva,
Thank you for taking the time to leave us this review.
We will pass your comments onto Charlotte and the rest of the time.
We wish you every happiness in your new flat.
Many Thanks
Colubrid Estate Agents
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
