5/5
TrustpilotSuperb service from the whole team!
Rating only, no written review.
Trusted Agent profile
CKB Estate Agents in London
★★★★★
597 reviews across 2 offices and 4 platforms
CKB Estate Agents has two offices, all in London. Together they have 597 reviews on four platforms, rated 4.4 out of 5 overall.
471
Reviews on Google
All 2 offices
12
Reviews on Facebook
All 2 offices
1
Reviews on Yell
All 2 offices
113
Reviews on Trustpilot
Business-wide
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Our offices
CKB Estate Agents's two offices, most reviewed first. Each has its own page.
Latest reviews from every CKB Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotExcellent service would be happy to…
Excellent service would be happy to recommend to others
5/5
TrustpilotI found CKB to be helpful friendly
I found CKB to be helpful friendly and professional there callbacks we’re Prompt and helpful there work correct and on time I would use them again 100percent
5/5
TrustpilotDedicated professional team
Dedicated professional team. Very helpful and friendly!
5/5
TrustpilotI have been a client (landlord) of CKB …for a couple of years plus.
I have been a client (landlord) of CKB for a couple of years now. I would like to say that the level of service that I have received throughout this period had been second to none. Kemal in particular has gone above and beyond the call of duty on numerous occasions to help me out. I can whole heartedly recommend this company to any landlords out there.
Agent replied · 12 June 2024
Dear Justin,Thank you for your kind review and we are sure that you will continue to receive a second to none service moving forward.
5/5
TrustpilotCalled up to ask about a property and …
Called up to ask about a property and organised a viewing. Spoke to a very friendly and attentive person on the phone called Kelly who answered all my queries. Despite the fact that their office had even closed she followed up with me in an email letting me know of all the available viewing time slots for the week.Would recommend for a stress free and flexible experience.
Agent replied · 12 June 2024
Dear Benjamin,Thank you for your kind review. We aim to keep all enquiries, how big or small, as stress free and flexible as possible as we understand that within the industry there is no 'one size fits all' approach.
5/5
TrustpilotVery efficient and responsive
Very efficient and responsive - we would have no hesitation in recommending that you let your property through this company. Rest easy that they are looking after it well!
5/5
TrustpilotThank you CKB!
We chose CKB Estate Agent who gave us a honest valuation. We got more than the full asking price and it took less than a week to rent! So happy they were fast, helped us step by step and we got the price we wanted.Thank you so much Cengiz!
5/5
TrustpilotI have a been a client of CKB for 2 …
I have a been a client of CKB for 2 years now. First of all they have found the suitable tenant for the flat in a very short time and have been managing the property since. They are very accommodating, very flexible and reliable. I believe they are exactly the same with the tenants too. Every time I deal with CKB, I am under the impression that they have their client's best interest at heart. I have to also add that they have been extremely flexible too and have maintained professionalism through different situations that occurred. Thank you Kemal, Cengiz and the team!
4/5
TrustpilotOverall good service
Rating only, no written review.
5/5
TrustpilotThe best estate agents. Ever.
The best estate agents I've ever worked with! Efficient and very effective. Cengiz is an absolute pleasure to do business with!
5/5
TrustpilotGreat agency
Great agency. Very professional and deliver results.
1/5
FacebookSeem to incompetent work force. Extremely bad customer service. Charging you for everything that you shouldn’t even be charged for.
Agent replied · 23 April 2026
THIS COMPANY IS A JOKE. Jack Aspinal lied to us about the gas being at the property. Mail box flap is missing and it was reported before moving in (1.06) until now it has not been fixed nor addressed. I was promised number of times and update - this never happened until I was chasing them. Sink was blocked when my family moved in. Took them 3 weeks to get it sorted. JOKE. DO NOT TURST THEM. THEY BLOCKED COMMENTS SO I DONT COMPLAIN. SAVE YOUR TIME AND ENERGY- DEAL WITH COMPETENT PEOPLE, NOT COWBOYS.
5/5
FacebookVery professional service.. would highly recommend!!
5/5
FacebookWith CKB on our side we won :-) Completed yesterday :-) Professional and considerate of our circumstances (we are a bit older and had lived for 31 in our property - but they got us across the line - thank you
Agent replied · 23 April 2026
THIS COMPANY IS A JOKE. Jack Aspinal lied to us about the gas being at the property. Mail box flap is missing and it was reported before moving in (1.06) until now it has not been fixed nor addressed. I was promised number of times and update - this never happened until I was chasing them. Sink was blocked when my family moved in. Took them 3 weeks to get it sorted. JOKE. DO NOT TURST THEM. THEY BLOCKED COMMENTS SO I DONT COMPLAIN. SAVE YOUR TIME AND ENERGY- DEAL WITH COMPETENT PEOPLE, NOT COWBOYS.
5/5
GoogleVery kind and helpful get the job done fixing any issues we had with the property
1/5
GoogleI arranged for a viewing and then found out on that day that the viewing was counselled, wasted my time and money traveling over there. Was so irresponsible of them not to have left me a message before hand.
4/5
GoogleI've found the ckb staff very helpful and professional in their approach. The communication has been swift and they are keen to provide assistance and advice.
5/5
GoogleTheres a pattern that i see with estate agents these days. They offer you their services selling themselves very well but failing to keep to what they say. CKB they are honestly not like that. They are truly remarkable and do what they say they do. I work with CKB often and everytime i do they never fail to impress! Well Done Guys!!
5/5
GoogleExcellent service, professionalism, friendly attitude, customer care. I am really pleased with CKB services. Happy to recommend anyone who looking for property for rent, sell or buy.
1/5
GoogleCrooked. Run poorly insulated and damp properties for their uncles just so they can take additional agent fees instead of letting privately. Slow to respond to tennant needs and requests. Quick to threaten litigation when simple mistakes are made, for example underpaying by £37.50 when rent went up one month because a direct debit hadn't been amended resulted in a letter warning of an upcoming court summons when a friendly reminder call would have done. Every tennant we have known from beneath us and the property next door has had their entire deposit taken so wave goodbye to that if you take on a lease through them. All properties also had mould hidden behind furniture which they blame on the tennant at the end of the lease. Really not sure how they can possibly have all this positive feedback. But having been privy to some of their other methods over the past 3 years I would not put them past writing some of these themselves. There aren't adjectives for how strongly I suggest you avoid this company.
5/5
GoogleOur agent, Fatlum, was really great. Showed us around the flat a few times and was a reliable point of contact at all stages: from inception to completion of the deal. Happy with the property and service, no problems whatsoever.
5/5
GoogleI am a very happy tenant for 3 years now in one of CKB Estates property, and I am grateful for all the help I get from Kemal Bicer and Sevda Bicer. They are very informative, always helping out regarding every issues around the contracts, property issues, inspections, possible selections for other providers, explanations for anything rent related and I could go on. I offer CKB Estates to anyone out there, all the help they do give us is just worth all the pennies.
5/5
FacebookRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about CKB Estate Agents
Which CKB Estate Agents office has the most reviews?
London (38 Well Hall Road) has the most, with 386 reviews rated 4.6 out of 5, followed by London (60 Sydenham Road) with 322.
Where are the CKB Estate Agents offices?
The two CKB Estate Agents offices, by town:
- London (38 Well Hall Road): 38 Well Hall Road, London, SE9 6SF
- London (60 Sydenham Road): 60 Sydenham Road, Sydenham, London, SE26 5QE
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