Trusted Agent profile

CKB Estate Agents in London

4.4

★★★★★ Great

598 reviews across 2 offices and 4 platforms

CKB Estate Agents has two offices, all in London. Together they have 598 reviews on four platforms, rated 4.4 out of 5 overall.

Google logo

4.4 / 5

471

Reviews on Google

All 2 offices

Facebook logo

3.7 / 5

12

Reviews on Facebook

All 2 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 2 offices

Trustpilot logo

114

Reviews on Trustpilot

Business-wide

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Our offices

CKB Estate Agents's two offices, most reviewed first. Each has its own page.

Latest reviews from every CKB Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I have only good things to say about CKB Estate Agents. Cengiz was the first agent to call me after I filled in an online form that would be forwarded to several local agents. From the very beginning I found him knowledgeable and personable, and he went out of his way to answer my questions and put me at ease. He always sends follow-up emails covering what we've discussed and remembers to include links and contact information to individuals' and services that he recommends (i.e. mortgage advisers). I found this particularly commendable because so many others I spoke to said they'd follow up and never did. Parveen is also very easy to talk to and efficient at getting things done not only quickly, but correctly too. The process wasn't without hiccups, (no fault on the part of CKB) which is why I know I can trust these guys when it matters most. It is nice to deal with 'real' people who are passionate about what they do.

Karla · 14 March 2024 · CKB Estate Agents London (38 Well Hall Road)

5/5

Trustpilot

Simplt The Best!

Spoke to Jodie who was excellent at helping me find somewhere to live, i received all the paperwork promptly and the process was completed swiftly and without any problems. Would recommend Jodie and CKB Estate Agents and will definitely use them in future

Dave · 5 March 2024 · CKB Estate Agents London (60 Sydenham Road)

5/5

Google

Jemma was really sweet and accommodating in showing me the property. She provided timely updates and gave me good news today!

Happiness · 13 February 2024 · CKB Estate Agents London (38 Well Hall Road)

5/5

Google

Jemma who is particularly helpful in setting the purchase over the line, and responded promptly to any enquiries. We’re really happy with our new home.

Jaifa · 13 February 2024 · CKB Estate Agents London (38 Well Hall Road)

5/5

Google

Jemma was really lovely and communicative. She explained the whole process of renting new property and was making sure we are taken care of. Everything was smooth and we are excited to be renting a property at CKB.

Anna · 13 February 2024 · CKB Estate Agents London (38 Well Hall Road)

5/5

Google

I went to view a flat & Jemma was showing me around! She was really welcoming and answered any questions we had. She was so helpful and was keen to help me get the ball rolling when I decided to put my name forward! Highly recommend- thank you!

Nikki · 14 January 2024 · CKB Estate Agents London (38 Well Hall Road)

1/5

Facebook

I encourage everyone to do their research before engaging with this company. The owner’s previous companies: ASLAN HOMES LTD was dissolved via compulsory strike-off on 08/2/2022 and ISLAND HERITAGE LTD was dissolved via compulsory strike-off on 16/7/2019. CKB estate agents accepted our application for tenancy and had us pay a holding deposit of £450 on 4/08/2023. After over a month of continuously assuring us we would be able to move in, they informed us 5 days before the move in date, that I did not pass referencing due to inadequate information to pass an income check. I therefore needed to pay 6 months of rent up front to move in. Obviously that was not financially possible and we were left with nowhere to live, to top it off Kemal then refused to refund our holding deposit which is completely illegal. I don’t know how Kemal can sleep at night, for the sake of illegally pocketing £450 and having just put 2 girls in a situation of homelessness. He is completely aware that it is unlawful to withhold a holding deposit due to “a failed income check” despite himself and his staff continuously providing false and misleading information to us and putting us through so many avoidable delays. 2 months later, I sent him a Letter of Advice written by South West London Legal Centres and he still refuses to refund the money owed. It is no surprise that the government has previously shut down 2 of his prior businesses. Note when doing your research, CKB Estate Agents is not a registered company with Companies House. BICER & KEMAL LTD or HEISEL PROPERTY LTD are 2 of the businesses that are registered under the owner’s name, both operating for buying, selling and letting of own or leased real estate.

Dena · 19 December 2023 · CKB Estate Agents London (38 Well Hall Road)

Agent replied · 23 April 2026

Absolutely ridiculous!! He shouldn’t get away with all that he has done!!

1/5

Trustpilot

Multiple Dissolved Businesses and Unlawful Company Practices

I encourage everyone to do their research before engaging with this company. The owner’s previous companies: ASLAN HOMES LTD was dissolved via compulsory strike-off on 08/2/2022 and ISLAND HERITAGE LTD was dissolved via compulsory strike-off on 16/7/2019. Note when doing your research, CKB Estate Agents is not a registered company with Companies House. BICER & KEMAL LTD or HEISEL PROPERTY LTD are 2 of the businesses that are registered under the owner’s name, both operating for buying, selling and letting of own or leased real estate. My experience with them: CKB estate agents accepted our application for tenancy and had us pay a holding deposit on 4/8/2023. After over a month of continuously assuring us we would be able to move in, Kemal Bicer informed me 5 days before the move in date on 11/9/2023, that I did not pass referencing due to inadequate information and that I needed to pay 6 months of rent up front to move in. Obviously that was not financially possible and we were left with nowhere to live, to top it off Kemal then refused to refund our holding deposit which is completely illegal. I don’t know how Kemal can sleep at night, for the sake of illegally pocketing £450 and having just put 2 girls in a situation of homelessness. He is completely aware that it is unlawful to withhold a holding deposit due to “a failed reference check” and he refuses to refund the money, despite himself and his staff continuously providing false and misleading information and making us wait through so many avoidable delays. It is no surprise that the government has previously shut down 2 of his prior businesses.

Dee · 19 December 2023 · CKB Estate Agents London (60 Sydenham Road)

5/5

Google

I had the experience of meeting PARVEEN RAMJEAWON. Professional and very understanding!Being a more demanding client, she was always kind and patient!;)Thanks for everything!

U.E · 15 December 2023 · CKB Estate Agents London (38 Well Hall Road)

5/5

Google

Great service. Jemma helped me to find the best suitable flat for me and made the whole process very easy and smooth. Thank you :)

Tasha · 15 December 2023 · CKB Estate Agents London (38 Well Hall Road)

5/5

Google

Jemma is really friendly and welcoming doing the viewings and organised everything quickly, I had some issues with documents but they have been very courteous and patient until I could get them, only negative is the use of 3rd party software for the onboarding process

Joe · 15 December 2023 · CKB Estate Agents London (38 Well Hall Road)

5/5

Google

Jemma Ryan did my flat viewing and managed the tenancy agreement. She was very organised and attentive to detail, and worked hard to make the viewing and tenancy as convenient as possible, which I’m really grateful for. Thank you Jemma!

Evie · 15 December 2023 · CKB Estate Agents London (38 Well Hall Road)

5/5

Google

Very professional. I was contacted very quickly, and a viewing was arranged easily. I would like to especially thank Jemma who showed us around the property. She was very understanding and helpful about what the next steps would be, answering any questions that we had which made the process a lot clearer. Thank you Jemma for all of your help

Sean · 15 December 2023 · CKB Estate Agents London (38 Well Hall Road)

5/5

Google

Agent Jemma was friendly yet professional in her approach from the onset. She was also very hands on and kept me informed throughout the entire process. She was fast and efficient. I would definitely recommend her excellent service and expertise.

Annette · 15 December 2023 · CKB Estate Agents London (38 Well Hall Road)

5/5

Google

My service provider is Jemma. She answered my questions in detail. She always responds to the help I need as soon as possible. This is a very good real estate agent. I will recommend it to friends who want to buy or rent a house.

Zhong · 15 December 2023 · CKB Estate Agents London (38 Well Hall Road)

5/5

Google

Love the guest sofa. Cengiz was very friendly , helpful and informative. Both Cengiz and his team made us feel comfortable and confident and we were very happy with their service.

Azize · 15 November 2023 · CKB Estate Agents London (38 Well Hall Road)

5/5

Google

CKB AGENT Jemma genuinely go out of her way to help her clients. I highly recommend asking for Jemma if you go with CKB Estate Agents. She's a Star.

M · 16 October 2023 · CKB Estate Agents London (38 Well Hall Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about CKB Estate Agents

Which CKB Estate Agents office has the most reviews?

London (38 Well Hall Road) has the most, with 386 reviews rated 4.6 out of 5, followed by London (60 Sydenham Road) with 322.

Where are the CKB Estate Agents offices?

The two CKB Estate Agents offices, by town:

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