5/5
Enjoyed a great viewing with Citu. Fantastic houses and concept, a really positive and exciting addition to Leeds.
Trusted Agent profile
★★★★★
274 reviews across 2 offices and 2 platforms
Citu Yorkshire has two offices, in Leeds and Sheffield. Together they have 274 reviews on two platforms, rated 4.4 out of 5 overall.
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Citu Yorkshire's two offices, most reviewed first. Each has its own page.
Showing 179 reviews on Google only. Show every review
5/5
Enjoyed a great viewing with Citu. Fantastic houses and concept, a really positive and exciting addition to Leeds.
1/5
Review based on energy rating and electricity bill. I was expecting a higher energy rating for the house. I received the energy certificate 3 months after moving in. The cost of energy is higher than the average house since the development has no gas. The power supplied by the solar panels does not seem to reduce bills, with the December bill coming in at £195 for the month, this was based on estimate readings.
1/5
Truly a woefully managed company. Delays in new builds has sadly become the practice. However the manner at which Citu have managed the delays is truly poor. We were told of our property being delayed by a few months just two weeks before we were due to complete. It's plainly obvious that they are mismanaged due to the sheer staff turnover, in our 15 months dealing with Citu we have had 4 different 'agents' due to the previous agent leaving. I wold not recommend buying a Citu property if possible, if you do expect very little and you will still get let down.
1/5
We had to cancel our reservation for a plot in the Citu Climate Innovation District. Timings are too long and the site is very late in the development of the houses. We cancelled our reservation in September and after 2 months we haven’t received our refund back. You have to chase them constantly and it takes them ages to come back to you. Every time they come up with a different excuse and we still haven’t received the deposit back in our account. Of course it was very different when we were interested in the house! It’s just ridiculous and unacceptable!
4/5
We have decided to commit to moving to Leeds and to the Climate Innovation District. We appreciate there is a leap of faith here coming in relatively early in the development but CITU represents the future of house building from a climate and community perspective and we are looking forward to being a part of shaping that future. Our relationship with Danielle in particular has been very positive and she has guided us through our purchase thoughtfully and in a lovely relaxed manner. I am confident that I can reach out to her when I need to get advice or help.
5/5
Rating only, no written review.
3/5
Rating only, no written review.
1/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Limitless potential. The people behind the evolution.
5/5
Great to see a company get fully behind a cause they believe in.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Leeds has the most, with 251 reviews rated 4.3 out of 5, followed by Sheffield with 108.
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