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Cinch Self Storage estate agents in Brentwood, Newmarket, Letchworth Garden City and 3 more

4.9

★★★★★ Excellent

2,939 reviews across 6 offices and 2 platforms

Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,939 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,216

Reviews on Google

All 6 offices

Trustpilot logo

1,723

Reviews on Trustpilot

Business-wide

Our offices

Cinch Self Storage's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,216 reviews on Google only. Show every review

5/5

Google

I had a fantastic experience at this storage facility, and a huge part of that was down to Rob and Drew. From the moment I called, they were friendly, professional, and genuinely helpful, they answered all my questions without any hassle. When we came in to view the units, both Rob and Drew took the time to show us around properly and made sure we found the right fit for our needs. On top of that, they offered us amazing prices that really sealed the deal. It's rare to come across staff who are this attentive and accommodating. If you're looking for storage, ask for Rob or Drew, you'll be in great hands. Highly recommended!

Alisha · 11 May 2026 · Cinch Self Storage London

5/5

Google

Nice location and staff. Good communication and enough space 👍 well done …

Rao · 11 May 2026 · Cinch Self Storage London

5/5

Google

Cinch storage Earlsfield is run by Robert and Drew who are the loveliest people you would want to meet. Always helpful and kind. Very responsive and excellent customer service. The facility is run really well and I felt my long-standing storage was in a very safe place. Thank you so very much for everything! I absolutely reccomend.

O · 11 May 2026 · Cinch Self Storage London

5/5

Google

I have been looking for storage in the area for a little while now, and I am so glad I found Cinch Watford! With competitive prices, clean and tidy premises, and staff that really listen and accommodate your needs, I cannot fault the place in any way! The manager Natalie took time to explain everything to me, and showed me the sort, and size, of the units that were available, and what the cost would be. Being new to the storage world, Natalie was able to answer my queries in a very competent and knowledgeable way, which confirmed to myself, I was making the right choice. If you want storage WITH outstanding customer services, this is definitely the place to go, and I would 100% recommend!

Nicky · 11 May 2026 · Cinch Self Storage Watford

5/5

Google

Our first self storage experience as we were going travelling. It was so easy to set up - Mollie was really helpful at making sure we got the right size for our stuff and explaining how it all worked and it was all very straightforward. Easy to access, temperature controlled and our stuff seems fine, team really responsive to queries and fairly priced.

Fiona · 11 May 2026 · Cinch Self Storage Watford

5/5

Google

10/10 i would highly recommend very good staff and clean tidy building

Sarah · 11 May 2026 · Cinch Self Storage Watford

5/5

Google

Fsntastic service from the friendly professional Sam. He explained everything and I did not deel pressured at at time. He deserves a promotion at the Watford site !

KARAN · 11 May 2026 · Cinch Self Storage Watford

5/5

Google

Friendly staff, clean facility with good trolleys and lift.

Marcus · 11 May 2026 · Cinch Self Storage Watford

5/5

Google

From the moment I enquired about storage space and moving my stuff in the whole experience was so professional and first class. The staff were and still are great and Cinch should be very proud to have them.

Mark · 11 May 2026 · Cinch Self Storage Watford

5/5

Google

Sam was super helpful, professional and made the process very easy. Thank you ☺️

Jaime · 11 May 2026 · Cinch Self Storage Watford

5/5

Google

Sameer and Sam were incredibly accommodating from start to finish. They were friendly, helpful, and made the whole process smooth and stress-free. Cinch offers great value for money, and the storage units are clean, modern, and excellent quality.

Emmy · 11 May 2026 · Cinch Self Storage Watford

5/5

Google

Amazing service as well as safe and secure storage! Sam is a rockstar!

S · 11 May 2026 · Cinch Self Storage Watford

1/5

Google

Since the last 6 months the staff has become extremely rude and hostile to customers ! Best to avoid this place !

Shivaa · 15 April 2026 · Cinch Self Storage Watford

5/5

Google

The storage units are secure, easy to access and really convenient, all for a very competitive price. What really tips the scale in Cinch's favour is the staff, Natalie in particular, who took the time to show us around, explain our options, discuss the merits of different types of storage and didn't hound us with calls or emails; there was no pressure to make a sale which really made such a difference - the best staff at the best facility so you really can't go wrong!

Yaschal · 11 April 2026 · Cinch Self Storage Watford

5/5

Google

My wife opened an account with Cinch a few days ago. Every step was well explained, Natalie went into great detail to ensure we got the best size for what my wife needed, and given great advice of the sizes and prices if we ever needed to change. Really professional in her work and information provided and took the time to really help us. Really happy with the unit and service provided.

Oscar · 11 April 2026 · Cinch Self Storage Watford

5/5

Google

Natalie the store manager has gone out of her way to arrange everything for us, having used cinch watford in the past and upon returning as a customer, we had noticed a vast improvement to the facilities and issues rectified that we had come across on our previous use of this facility, the team at watford are very helpful and where very quick in sorting out our storage needs. Highly recommended.

Andrew · 11 April 2026 · Cinch Self Storage Watford

5/5

Google

Amazing experience with Cinch. Everyone on the team I spoke to were extremely helpful, very responsive when I had questions via email and facilities were first rate. Thanks again Sam, Natalie and team.

Guy · 11 April 2026 · Cinch Self Storage Watford

5/5

Google

Had nothing but a great experience with these guys - had a storage unit within the same day as enquiring, staff were always incredibly friendly and accommodating and cancelling the unit when no longer needed was a clear and simple process. The sort of business that when you spend money with them, you feel like you’re getting a quality service in return. Highly recommend.

Jackson · 11 April 2026 · Cinch Self Storage London

5/5

Google

Very helpful staff over at Cinch, I’ve used them for storage on more than one occasion and they’ve gone above and beyond to understand what unit best suits my needs.

Raiox · 10 April 2026 · Cinch Self Storage Watford

5/5

Google

Great customer service from rob,he’s very knowledgeable provides a great service and offered tea.

Kay · 9 April 2026 · Cinch Self Storage London

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Questions about Cinch Self Storage

Which Cinch Self Storage office has the most reviews?

Brentwood has the most, with 1,892 reviews rated 4.9 out of 5, followed by Newmarket with 1,855.

Where are the Cinch Self Storage offices?

The six Cinch Self Storage offices, by town:

  • Brentwood: Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
  • Letchworth Garden City: Works Road, Letchworth Garden City, SG6 1FR
  • London: 666-678 Garratt Lane, London, SW17 0NP
  • Mitcham: Mitcham Industrial Estate, Streatham Road, CR4 2AP
  • Newmarket: July Court, Newmarket, CB8 7RL
  • Watford: Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB

Reviews may appear on more than one platform.

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