Trusted Agent profile
★★★★★
2,940 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,940 reviews on two platforms, rated 4.9 out of 5 overall.
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
Showing 1,216 reviews on Google only. Show every review
5/5
GoogleBrilliant service, the staff at Newmarket have been amazing. Always happy to help over the phone and answer my questions thanks so much!
Hi Jake - thanks so much for your review, we are really pleased to hear you had a great experience!
5/5
GoogleGreat clean facility. Helpful and friendly staff. Amazing service. Will definitely use again.
Hi Mike, Thank you so much for your wonderful review. We really appreciate your feedback about our facility and team! We hope to see you again soon! Sincerely, - The Cinch Self Storage Team
5/5
GoogleHighly recommend if you are looking for storage, clean, secure facility with 1st class team. Gosia and Jack happy to answer any questions you may have.
Thank you so much for your 5* review - it's wonderful to hear that you had a great experience with us!
5/5
GoogleAn incredible experience. Gosia & Jack are really friendly and helpful and always have service with a smile. Thank you!
Hi Kristie - thank you so much for your review - it's wonderful to hear about your great experience with us!
5/5
GoogleGreat customer service, staff goes above and beyond to make everything easy and smooth. Highly recommend Cinch if you looking for storage. They have fantastic selection of packing materials.
Hi Piotr - thank you so much for your 5* review - it's wonderful to hear!
5/5
GoogleFantastic team and we’ve been using Cinch in Newmarket for over 6 months now. The team are helpful and friendly and make you feel part of their working family.
Hi Jason - thank you so much for this review, it's wonderful to hear that you have been with us for over 6 months now and we love to hear that you are having a great experience with us, thank you!
5/5
GoogleGosia and Jack are absolutely amazing people, that I get the pleasure to work from one of their office spaces. Have been here for several months now and wouldn't imagine working anywhere else. Well done gosia and Jack, keep being you
Hi Ling-nok, thanks so much for your 5* review, its brilliant to hear about your great experience!
1/5
GoogleRight find overall management to be stupid but have found the store people ie jack and Gosia to be very helpful in every way they can .But contacted them to inform them that I was back in hospital once again and that my employer had put me on ssp which has reduced my income. I agree to pay a minimum amount of which I did but it seems the overall management being Emma decided to go for further payment which was against the agreement that I had with the store manager Jack . took further payment store ment of £317 which has left me short for my other bills rang the store got this is not right has should of spoken to me first I would not use this company again
Hi Paul, Thank you for taking the time to leave us feedback. We're sorry that we failed to meet your expectations on this occasion. We pride ourselves in providing the highest level customer service to all customers. After checking with the team, the amount owed was refunded to your account and the situation has now been resolved. Furthermore, I have checked with the store team who have put measures in place to ensure that this does not happen again. If we can assist you in any further way, please don't hesitate to reach out the store team. Thank you, - The Cinch Self Storage Team
5/5
GoogleWould highly recommend to anyone who is looking for a storage. Cinch has tip top security level and nice and clean facilities. Their team is very knowledgeable, Goshia explained all procedures to us with big smile and she could answer any questions.
Hi Amelia, thank you so much for your 5* review - it's lovely to hear about your experience!
5/5
GoogleThe staff at cinch Newmarket are so wonderful. Everything was smooth and easy with moving in and out. Even on the cold day of moving our stuff out of storage we got biscuits for my daughter who was have a moment! Thank you so much. Would definitely use Cinch again if needed in the future.
Thanks so much for this review - we are very happy to hear that you had a great experience with us!
5/5
GoogleFriendly and patient staff. Affordable, flexible, and safe storage system . Parking is available.
Hi Shandy. We strive for only the best and are so happy to hear that you received 5-star service at our Mitchem store.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleNeeds nocking down and start again
Hi Brendon, We don’t have any record of you as a current or former customer. We are a storage business, are you sure this was meant for us or perhaps another company?
5/5
GoogleFirst experience very good.
Hi Dean, we are so glad you enjoyed your first experience with us, and we look forward to helping you with any future storage needs. Best wishes, Cinch Storage
5/5
GoogleWent in to sort out storage staff was really friendly and helpful nothing was to much and explained everything I wanted to know
Hi Graham, thank you so much for this great review. Glad you had a good experience with us. Best wishes, Cinch Storage
5/5
GoogleThe staff at Cinch Letchworth were unfailingly helpful and friendly. Our entire experience with them was positive. Highly recommended
Hi Kent, thanks for leaving us a review! We are so glad you had a good experience with us. Best wishes, Cinch Storage Letchworth
5/5
GoogleVery professional in all their dealings, supplied mattress cover, financial transactions fast and efficient, as was the refund on completion. All the staff were lovely on the phone, said my wife. Thanks to all.
Thanks for leaving a review, Mike! We are so glad you and your wife have enjoyed your experience with us. Best wishes, Cinch Storage Letchworth
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Brentwood has the most, with 1,893 reviews rated 4.9 out of 5, followed by Newmarket with 1,856.
The six Cinch Self Storage offices, by town:
