5/5
GoogleGood service and help us a lot.
Agent replied · 15 June 2024
Hi Yuichi, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
Trusted Agent profile
Cinch Self Storage estate agents in Brentwood, Newmarket, Letchworth Garden City and 3 more
★★★★★
2,940 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,940 reviews on two platforms, rated 4.9 out of 5 overall.
Our offices
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
- Cinch Self Storage BrentwoodUnit C Hubert Road, Hubert Road, CM14 4JE1,893 reviews · 250 on Google (4.9)96 in the last 90 days
- Cinch Self Storage NewmarketJuly Court, CB8 7RL1,856 reviews · 216 on Google (4.9)76 in the last 90 days
- Cinch Self Storage Letchworth Garden CityWorks Road, SG6 1FR1,799 reviews · 236 on Google (4.9)90 in the last 90 days
- Cinch Self Storage London666-678 Garratt Lane, SW17 0NP1,798 reviews · 157 on Google (4.9)89 in the last 90 days
- Cinch Self Storage WatfordFormer Mothercare Unit, Cherry Tree Road, WD24 6SB1,779 reviews · 223 on Google (4.9)108 in the last 90 days
- Cinch Self Storage MitchamMitcham Industrial Estate, Streatham Road, CR4 2AP1,764 reviews · 134 on Google (4.8)71 in the last 90 days
Reviews on Google
Showing 1,216 reviews on Google only. Show every review
Google5/5
GoogleFriendly staff, clean units and reasonably priced
Agent replied · 15 June 2024
Hi Ali - thanks so much for your 5* review! It's great to hear about your experience with us!
5/5
GoogleReally helpful staff at Letchworth! Always happy to help 🥰 …
Agent replied · 15 June 2024
Hi Ashley, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleGreat customer service and good value. Highly recommended.
Agent replied · 15 June 2024
Hi Jack - thank you so much for your 5* review, we love to hear that you had a great experience!
5/5
GoogleGreat team, always friendly and approachable. Well recommended.
Agent replied · 15 June 2024
Hi Alex, Thank you so much for your amazing feedback regarding our Letchworth team and store! We hope to see you again soon! Sincerely, - The Cinch Self Storage Team
5/5
GoogleI'm an office customer and I love the fact that the girls always have a cheery smile and help with any query I have
Agent replied · 15 June 2024
Hi Catherine - thank you so much for this lovely review, we are so pleased you had a great experience!
5/5
GoogleHighly recommend, very friendly and helpful staff along with reasonable prices.
Agent replied · 15 June 2024
Hi Lauren - thank you so much for your 5* review, it's great to hear about your experience!
5/5
GoogleLauren was absolutely amazing! Very helpful and helped us get exactly what we needed!
Agent replied · 15 June 2024
Hi Nathan - thanks so much for your 5* review - we are super happy to hear you had a great experience with us!
5/5
GoogleUsing letchworth storage facility - super friendly staff! Extremely clean - so impressed, will use again Nd spread the word.
Agent replied · 15 June 2024
Hi Julie, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleVery polite and friendly by the front desk, quite simple and straight to the point with great services and quick answers thanks Robyn :)
Agent replied · 15 June 2024
Hi Charlie, thanks so much for your 5* review - we are very happy to hear about your experience!
5/5
GoogleExcellent team at Cinch Self Storage Letchworth. Always happy to help and to answer questions with a smile. Can't recommend highly enough
Agent replied · 15 June 2024
Hi Verity, Thank you for your review of the team at our Letchworth location! We're so happy you were pleased with our service. We hope to see you again soon! Sincerely, - The Cinch Self Storage Team
5/5
GoogleZac and Lauren were great help to me and gave me a lot of support and I would use cinch storage again given the chance
Agent replied · 15 June 2024
Hi Yuji - we are so pleased to hear you have had a great experience with us, thank you so much for this 5* review! We hope to see you again soon!
5/5
GoogleStorage was convenient, check in and check out easy, really good price and Zac at reception was amazing. Thank you so much!!
Agent replied · 15 June 2024
Hi Jennifer, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleProfessional and efficient service. Have had poor customer experience in the past from other brands (Safestore/big yellow storage) Cinch have been excellent & I’d highly recommend
Agent replied · 15 June 2024
Hi Morgan - thanks so much for your 5* review, it's wonderful to hear you're having a great experience with us!
5/5
GoogleI had such a lovely experience using cinch storage, the staff were very friendly and extremely helpful, it was my first time going through the process and I just wanted to thank the staff for making it a smooth and easy process for me
Agent replied · 15 June 2024
Hi Amy - thanks so much for your review, it's wonderful to hear about your great experience with us!
5/5
GoogleI used Cinch storage to store my furniture. I found the staff to be friendly, courteous and helpful. I would definitely recommend this company and will use them again. Thanks.
Agent replied · 15 June 2024
Hi John - thanks so much for your 5* review! It's great to hear that you would definitely recommend us and use us again, thank you!
5/5
GoogleCame to buy some packing materials both staff members were really friends and accommodating will definitely recommend to friends and family will definitely be back again! X
Agent replied · 15 June 2024
Hi Coral, Thank you so much for your review of our Letchworth store and team. We really appreciate you taking the time to give us feedback on our team and store! We hope to see you again soon! Sincerely, - The Cinch Self Storage Team
5/5
GoogleAbsolutely a brilliant service and no complaints. These lot bend over backwards to help. Helped me when I needed it the most. Will use them again and again! Thank you
Agent replied · 15 June 2024
Thank you for your wonderful review of our Letchworth store and team! We're so pleased that you had a great experience and took the time to let us know about it. We hope to see you again soon! Sincerely, - The Cinch Self Storage Team
5/5
GoogleHad a lovely experience, had a great staff member Robyn who was very helpful and would definitely recommend to other individuals. The young lady was great and helped me a lot in answering the questions I had.
Agent replied · 15 June 2024
Hi Tillie, thank you so much for your review - we are so pleased to hear about your great experience!
5/5
GoogleLovely staff, anything I need they are always there to help. I’ve moved units four times now and they are so patient and helpful! Would highly recommend to anyone :)
Agent replied · 15 June 2024
Hi Lee! Thank you so much for your wonderful review about our team and for your repeat business. We look forward to seeing you again soon! Thank you again. - The Cinch Self Storage Team
5/5
GoogleI’d just like to say a massive thank you to Zac, who showed me and my disabled colleague much compassion and went above and beyond to sort everything we needed. Highly recommend. Zac thanks again you’re a star.
Agent replied · 15 June 2024
Thank you so much for your 5* review - it's great to hear that we went above and beyond for you, we are happy that you're having a great experience with us!
5/5
GoogleI’ve used Cinch in Letchworth many times as both a business and personal customer. The staff are always friendly and helpful, and are very knowledgeable about when I have had any questions. I’d highly recommend Cinch for both storage and postal services.
Agent replied · 15 June 2024
Thank you so much for your 5* review - it's great to hear about your experience!
5/5
GoogleThere are no words to describe the impeccable service that both Lauren and Zac deliver. Nothing is too much, you are always greeted with beaming smiles and a can do attitude. Would 100% recommend Cinch Storage Letchworth.
Agent replied · 15 June 2024
Hi Becky, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleAbsolutely brilliant unit! - The team are super helpful and would go above and beyond to make sure everything was okay - 24/7 access meant I could nip over early or late evening to avoid traffic and busy periods - The unit I had was secure and clean without a trace of damp (which I have experienced with other self storage companies) - Furniture was stored for over a year in total and came out pristine
Agent replied · 15 June 2024
Hi Holly, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
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Questions about Cinch Self Storage
Which Cinch Self Storage office has the most reviews?
Brentwood has the most, with 1,893 reviews rated 4.9 out of 5, followed by Newmarket with 1,856.
Where are the Cinch Self Storage offices?
The six Cinch Self Storage offices, by town:
- Brentwood: Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
- Letchworth Garden City: Works Road, Letchworth Garden City, SG6 1FR
- London: 666-678 Garratt Lane, London, SW17 0NP
- Mitcham: Mitcham Industrial Estate, Streatham Road, CR4 2AP
- Newmarket: July Court, Newmarket, CB8 7RL
- Watford: Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB
