5/5
GoogleGreat storage unit service easy to use, convenient and great prices and nice staff.
Trusted Agent profile
Cinch Self Storage estate agents in Brentwood, Newmarket, Letchworth Garden City and 3 more
★★★★★
2,941 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,941 reviews on two platforms, rated 4.9 out of 5 overall.
Our offices
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
- Cinch Self Storage BrentwoodUnit C Hubert Road, Hubert Road, CM14 4JE1,893 reviews · 250 on Google (4.9)96 in the last 90 days
- Cinch Self Storage NewmarketJuly Court, CB8 7RL1,856 reviews · 216 on Google (4.9)76 in the last 90 days
- Cinch Self Storage Letchworth Garden CityWorks Road, SG6 1FR1,799 reviews · 236 on Google (4.9)90 in the last 90 days
- Cinch Self Storage London666-678 Garratt Lane, SW17 0NP1,799 reviews · 157 on Google (4.9)90 in the last 90 days
- Cinch Self Storage WatfordFormer Mothercare Unit, Cherry Tree Road, WD24 6SB1,779 reviews · 223 on Google (4.9)108 in the last 90 days
- Cinch Self Storage MitchamMitcham Industrial Estate, Streatham Road, CR4 2AP1,764 reviews · 134 on Google (4.8)71 in the last 90 days
Reviews on Google
Showing 1,216 reviews on Google only. Show every review
Google5/5
GoogleAmazing storage place. Lauren was very helpful in quoting me for new storage and so helpful I booked up right away. Thanks for your help!
5/5
GoogleEasy to sort out and Lauren was extremely helpful in making sure we had the right sized unit for our needs.
Agent replied · 15 June 2024
Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Hi Mary, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent customer service highly recommended
5/5
GoogleGreat service, really helpful and polite. Highly recommend!
5/5
GoogleAbass was very good showed me round explained the price and the locations of the units everything was very clean and well presented will look forward to using your services thank you
Agent replied · 12 June 2024
Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleRob & Dave were excellent in assisting me with all my storage needs.
Agent replied · 11 June 2024
Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleRob was very helpful with getting me setup, even offered me a free upgrade as the unit size i requested was not available. Will be looking to use them and refer to others in the future.
3/5
GoogleRating only, no written review.
5/5
GoogleGreat experience, Abbie has been absolutely brilliant in making sure we had the right size unit and everything else we needed.
Agent replied · 11 June 2024
Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
1/5
GoogleWe arranged to use this facility for storage, from the outset they give us incorrect information (if fact told us lies) we were told that we would be able to access the facility on Sunday... which we could not! We were also told that someone would be there, but the facility was unmanned! So no one was there to register our 1st visit, however we were given an access code via email on Saturday.. which did not work! We had a car full of boxes and waiting at the gate! we also called the help line and the central call center was no help whatsoever. Overall extremely poor service, and a totally wasted day.
5/5
Googlevery Prompt professional service. the ladies are always happy to help no matter how small the issue
5/5
GoogleGreat service, easy to use. Gosia and Nijole in Newmarket were very helpful
Agent replied · 11 June 2024
Hi Patrick, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleReceived help today with Nijole, very friendly and very helpful. First time getting storage but was made very straightforward with her help. Would highly recommend Cinch storage.
Agent replied · 11 June 2024
Hi Marcus, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleFantastic service from Gosia at Cinch, Newmarket. Such a truly wonderful person to deal with. Full of good humour, but equally efficient and professional when it came to fulfilling my exact storage needs.
5/5
GoogleI booked the drive up unit at Newmarket. It's basically a garage. :) The price was decent: £173 pounds per month incl. insurance. There is a 2 week notice period. Convenient access between 7am and 11pm. Amazing staff: Nijole and Gosia were very helpful throughout the whole process of booking and granting access. All great so far - the only thing which could be improved is to have some source of light inside the unit. More info: https://cinchstorage.co.uk/blog/drive-up-units-newmarket-the-convenient-low-cost-alternative
Agent replied · 9 June 2024
Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
3/5
GoogleRating only, no written review.
5/5
GoogleGreat service/advice from Lauren at Cinch Letchworth. Much appreciated. Thank you.
Agent replied · 15 June 2024
Hi Jacqueline, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleEasy access storage and a good introductory price. Helpful staff as well!
Agent replied · 15 June 2024
Hi Tom, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleGreat customer service by Lauren and Kevin above and beyond their duties.
Agent replied · 15 June 2024
Hi Jaz, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleNever had a bad experience with Letchworth Cinch Storage, and I’ve been using it for years. Lauren is fantastic and can never do enough to help when life doesn’t go to plan!
Agent replied · 15 June 2024
Hi Miriam, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleExcellent customer service from Lauren. Great service with a smile. Process was very smooth and easy, and the unit was perfect, if not much bigger than we had expected, which is a bonus!
Agent replied · 15 June 2024
Hi Nathan, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Cinch Self Storage
Which Cinch Self Storage office has the most reviews?
Brentwood has the most, with 1,893 reviews rated 4.9 out of 5, followed by Newmarket with 1,856.
Where are the Cinch Self Storage offices?
The six Cinch Self Storage offices, by town:
- Brentwood: Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
- Letchworth Garden City: Works Road, Letchworth Garden City, SG6 1FR
- London: 666-678 Garratt Lane, London, SW17 0NP
- Mitcham: Mitcham Industrial Estate, Streatham Road, CR4 2AP
- Newmarket: July Court, Newmarket, CB8 7RL
- Watford: Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB
