5/5
TrustpilotPerfect for students who are looking…
Perfect for students who are looking for temporary summer storage.Good customer service. Booked the day before I needed storage and got a free collection, would recommend.
Trusted Agent profile
Cinch Self Storage estate agents in Brentwood, Newmarket, Letchworth Garden City and 3 more
★★★★★
2,934 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,934 reviews on two platforms, rated 4.9 out of 5 overall.
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Our offices
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
- Cinch Self Storage BrentwoodUnit C Hubert Road, Hubert Road, CM14 4JE1,887 reviews · 250 on Google (4.9)90 in the last 90 days
- Cinch Self Storage NewmarketJuly Court, CB8 7RL1,850 reviews · 216 on Google (4.9)70 in the last 90 days
- Cinch Self Storage Letchworth Garden CityWorks Road, SG6 1FR1,793 reviews · 236 on Google (4.9)84 in the last 90 days
- Cinch Self Storage London666-678 Garratt Lane, SW17 0NP1,792 reviews · 157 on Google (4.9)83 in the last 90 days
- Cinch Self Storage WatfordFormer Mothercare Unit, Cherry Tree Road, WD24 6SB1,773 reviews · 223 on Google (4.9)102 in the last 90 days
- Cinch Self Storage MitchamMitcham Industrial Estate, Streatham Road, CR4 2AP1,758 reviews · 134 on Google (4.8)65 in the last 90 days
Latest reviews from every Cinch Self Storage office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot4/5
TrustpilotCheaper and overall great service!
Cheaper and overall great service!Very convenient. I purchased boxes and bubble wrap too which was dropped to my door in advance.
5/5
TrustpilotReally helpful staff and good service
Rating only, no written review.
5/5
TrustpilotExcellent Service.
This is the first time I have had to use a storage service and Cinch were fantastic. The people who came to collect everything were delightful and made everything so easy for me. The price is very good for the service and as a result I would highly recommend them to anyone looking for this service.
5/5
TrustpilotDidn't realise such a service existed - all my storage collected from my door!
I am moving to Singapore and needed to pack my flat up and put it all in storage. The idea of it gave me a headache, I looked into hiring a van and driving it all down to a local storage company. But then I came across Cinch, who offered to collect and load it all for free. Major relief. They arrived, and couldn't have been more helpful, in and out within an hour! Brilliant service! When I get back from my travels, they will return all my furniture. Really happy I found Cinch!
5/5
TrustpilotProfessional and Efficient Storage Solution
Really efficient and friendly storage solution. My needs were catered for promptly and my goods redeliverd exactly on time. Staff really friendly and customer service very professional. Will be my first call next time for sure.
5/5
TrustpilotFantastic team and even better prices
Fantastic team and even better prices. A highly efficient operation with near-immediate response time ensured an enjoyable experience. Will definitely use again.
Agent replied · 10 June 2024
Thanks Ted, we aim to take the hassle out of self-storage. Please do refer us to friends under our 'refer & earn' scheme. We can offer referral money or reduced storage rates for anyone you introduce to Cinch!
5/5
TrustpilotSwift and efficient
Swift and efficient. Redelivered exactly when I needed, thanks guys.
5/5
TrustpilotOnline checkout was simple and customer…
Online checkout was simple and customer service was second to none. So much cheaper than my previous provider too. Thank you Cinch!
5/5
TrustpilotExceptional service at an excellent price
Cinch was recommended to me by my daughter. The contents of my home had been in storage for seven months whilst I was living abroad. The whole process was truly excellent and stress free. From the initial discussion with the sales team, to the collection of my items through to redelivery it could not have been more simple. I cannot thank Cinch enough for their professional and courteous service.
5/5
TrustpilotWell priced and a FREE collection!
Well priced and a FREE collection!Staff were quick to respond and help with any enquiries.
Agent replied · 10 June 2024
Thank you Lal, your excellent preparation made for a really simple collection. Many thanks.
5/5
TrustpilotExcellent service and competitive Price
Excellent service and competitive price.Would certainly use for storage again in the future and recommend to all friends and family. Store manager Richard was particularly helpful.
Agent replied · 10 June 2024
Thank you Alex, we really appreciate the positive feedback and will be sure to compliment Richard on his customer service.
5/5
TrustpilotAn excellent service that offers collection and delivery
An excellent service that offers collection and delivery. Staff were helpful and friendly and went out of their way to ensure a top quality job.
Agent replied · 10 June 2024
Thank you for the great feedback Gordon.
5/5
TrustpilotCinch storage provided my family and I…
Cinch storage provided my family and I the best service possible. It was smooth, efficient and went above and beyond the requested service. Without a doubt i would recommend these guys and i will be back again for sure!
Agent replied · 10 June 2024
Thanks for the excellent feedback Paul. You were a very well prepared customer and we really appreciate that.
5/5
TrustpilotExcellent service
Polite, efficient and a pleasure to deal with. Great value too. I would highly recommend.
5/5
TrustpilotBest storage solution I have used
Great website, made it easy to book. Very efficient pick up, did all the heavy lifting! Would highly recommend.
Agent replied · 10 June 2024
Thanks Tom, glad you found the booking process really easy.
5/5
TrustpilotI was recommended Cinch through a family friend
I was recommended Cinch through a family friend who spoke very highly of the company and the internal team. I was throughly impressed with the efficiency of the service and how helpful each member of staff were from the moment I placed the call to the pick-up & transportation of my goods and the on-going storage service provided.I think I threw them in the deep end with the amount of glass I required moving (always hear a gulp on the other end when you mention there is a lot of glass to me moved to these types of businesses!!) but they handled it superbly well.Very professional. Would highly recommend.
5/5
TrustpilotThe cinch team were great
The cinch team were great. It was my first time storing and i was quite nervous about it...but they were amazing. Arrived on time, very helpful with packing and all at a great price. Would definitely recommend them.
5/5
TrustpilotPerfect for us running a busy business
Cinch Storage came to my hotel, The Pheasant, and collected all of our summer garden furniture. Everything about the service was efficient and they were a pleasure to deal with throughout the process. Perfect for us running a busy business, no hassle!
5/5
TrustpilotVery efficient service
Josh and Max were really efficient and did all the heavy lifting of my bits into their van and then onto their storage unit. Very reliable service that meant I didn’t have to lift a finger!
Agent replied · 10 June 2024
Thank you Phoebe, will be sure to pass on the feedback to Josh and Max.
5/5
TrustpilotBest self storage provider around.
Great service; transparent and easy process and also much cheaper than the bigger players. The whole experience was simpler and easier than I am used to with self-storage; I am using Cinch for storing large sports equipment I use infrequently.
4/5
TrustpilotVery friendly team
Very friendly team! Moving was a very difficult and stressful experience and The whole Cinch team made it a lot easier and really looked after me, offered us tea and biscuits and made sure I was warm as it was very cold outside! They were genuinely interested in my upsetting reason for storing my belongings.I am very impressed by them! Thank you Cinch.
5/5
TrustpilotDelivered as said on time and they were …
Delivered as said on time and they were very helpful with the heavy lifting. Far easier than going to a Big Yellow and renting a van.
5/5
TrustpilotEasy to use and efficient also saved …
Easy to use and efficient, also saved almost half the cost of my current storage!! A very simple booking process through the website. Pick up team were punctual and very helpful in the process. Couldn't be more satisfied.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Cinch Self Storage
Which Cinch Self Storage office has the most reviews?
Brentwood has the most, with 1,887 reviews rated 4.9 out of 5, followed by Newmarket with 1,850.
Where are the Cinch Self Storage offices?
The six Cinch Self Storage offices, by town:
- Brentwood: Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
- Letchworth Garden City: Works Road, Letchworth Garden City, SG6 1FR
- London: 666-678 Garratt Lane, London, SW17 0NP
- Mitcham: Mitcham Industrial Estate, Streatham Road, CR4 2AP
- Newmarket: July Court, Newmarket, CB8 7RL
- Watford: Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB
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