5/5
GoogleRob and Dylan and been fantastic with my application and process. Highly recommended at the Earlsfield site.A star
Trusted Agent profile
Cinch Self Storage estate agents in Brentwood, Newmarket, Letchworth Garden City and 3 more
★★★★★
2,939 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,939 reviews on two platforms, rated 4.9 out of 5 overall.
Our offices
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
- Cinch Self Storage BrentwoodUnit C Hubert Road, Hubert Road, CM14 4JE1,892 reviews · 250 on Google (4.9)95 in the last 90 days
- Cinch Self Storage NewmarketJuly Court, CB8 7RL1,855 reviews · 216 on Google (4.9)75 in the last 90 days
- Cinch Self Storage Letchworth Garden CityWorks Road, SG6 1FR1,798 reviews · 236 on Google (4.9)89 in the last 90 days
- Cinch Self Storage London666-678 Garratt Lane, SW17 0NP1,797 reviews · 157 on Google (4.9)88 in the last 90 days
- Cinch Self Storage WatfordFormer Mothercare Unit, Cherry Tree Road, WD24 6SB1,778 reviews · 223 on Google (4.9)107 in the last 90 days
- Cinch Self Storage MitchamMitcham Industrial Estate, Streatham Road, CR4 2AP1,763 reviews · 134 on Google (4.8)70 in the last 90 days
Reviews on Google
Showing 1,216 reviews on Google only. Show every review
Google5/5
GoogleI enquired about storage as a complete novice. Rob was so helpful, patient and knowledgeable. The service I've received from him in the occasions I've visited the Earlsfield branch have been exemplary. Rob is an asset to Cinch! The pricing is the most competitive of anywhere in the local area. Would highly recommend you check them out and discard all the others!
5/5
GoogleI have recently stored some household items so that a house can be renovated. Excellent service from Dylan and Rob, they couldn’t be more helpful. They are friendly, engaging and extremely facilitative in their approach - an excellent team. As for the faculty, it is bright, clean and well ventilated reassuring me that soft furnishings and clothes will be safe within. I cannot recommend highly enough.
5/5
GoogleJohn is very excited and very helpfull
3/5
GoogleDecent place but beware there are rats so I would not store anything in cardboard. They did clean my unit after droppings were found but some damage had been done.
Agent replied · 16 April 2026
Thank you for taking the time to leave a review. We're very sorry to hear about your experience - this is certainly not the standard we set or expect at our stores. We take pest control and site cleanliness extremely seriously, with regular professional inspections and preventative measures in place to ensure all units remain clean and secure. Our team acted promptly to clean your unit when this issue was reported, and we'd really like the opportunity to discuss this further with you directly to make sure everything has been fully resolved to your satisfaction. Please could you get back in touch with us at your earliest convenience, as we haven't yet been able to reconnect. You can reach us by phone or email and we'll be happy to help. Thank you again for your feedback - it's important to us and helps us maintain the high standards our customers expect.
5/5
Googleperfect customer service from the start , initial telephone enquiry was very useful , Nijole at Newmarket extremely helpful and polite, store itself is very clean and clearly well maintained. highly recommended!
5/5
GoogleReally good storage solution. Really transparent pricing. Nijole and Matt are especially helpful. Really recommend this place for self storage
5/5
GoogleGreat services, very good price for the security and even gave us extra time on our move in date which was extremely helpful. Nijole was extremely helpful in providing us with information. Her and the staff have been very welcoming providing us with drinks and friendly smiles!
5/5
GoogleLong time customer, definitely good place to store goods, no sign of any dump of humidity after just over 2 years of items here. Highly recommend!
5/5
GoogleAlways amazingly helpful service from the guys. Have helped us as we build our business up. Would highly recommend
5/5
GoogleNicole was brilliant and so helpful. Great prices and even better service
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleJohn… we really appreciate your help today. You are amazing at your job and very knowledgeable. You were very helpful, funny and made things very easy for us to rent a unit. Great customer service overall and which I don’t normally see in the UK being an American. We appreciate you and we will be coming back 🙂 …
5/5
GoogleWould highly recommend this storage facility.
5/5
GoogleGreat service from Matt on the phone originally and even better in person when visiting Cinch. Very helpful, super friendly and explained everything really well. I would recommend highly to anyone looking for storage.
5/5
GoogleFantastic friendly service from Nijole, answered all our questions very helpfuly amd clearly. Also great barista work from Matt :)
5/5
GoogleFrazer at Newmarket was really helpful in explaining the various storage options available, how we access the storage facility and showed us our unit. A friendly face with excellent customer focus
5/5
GoogleI have reserved a storage unit for 8 weeks with Cinch. Honestly it's been absolutely brilliant from day one, from reservation to booking then onto using. Everything was very well explained by a very nice lady, Nijole, on how to use etc..... She was very informative, and there wasn't anything that was never too much trouble. Thank you Cinch We will definitely use again, and highly recommend. Well done 👍 Amanda Clarke & Timothy Drake
5/5
GoogleVery kind, helpful team. Quick service and provided a larger space at the same price when the unit I wanted was not available
5/5
GoogleVery helpful service from Nijole, 7 days a week.
4/5
GoogleRating only, no written review.
5/5
GoogleGreat experience of understanding THANKS YOU MATT for being fantastic 🙏 …
5/5
GoogleAnother great experience at Cinch. Nijole was extremely helpful and professional. Such a pleasure dealing with her. Everything was sorted in 10 minutes with no fuss.
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Questions about Cinch Self Storage
Which Cinch Self Storage office has the most reviews?
Brentwood has the most, with 1,892 reviews rated 4.9 out of 5, followed by Newmarket with 1,855.
Where are the Cinch Self Storage offices?
The six Cinch Self Storage offices, by town:
- Brentwood: Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
- Letchworth Garden City: Works Road, Letchworth Garden City, SG6 1FR
- London: 666-678 Garratt Lane, London, SW17 0NP
- Mitcham: Mitcham Industrial Estate, Streatham Road, CR4 2AP
- Newmarket: July Court, Newmarket, CB8 7RL
- Watford: Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB
