Chelton Brown estate agents in Northampton and Daventry

★★★★★ 5/5

Google

I’ve been working with Chelton Brown for a while now, mainly with Tori and her team, and they have been absolutely fantastic throughout. They’re professional, organised, friendly, and always a pleasure to deal with. The communication is excellent, and they consistently provide work opportunities and support. It’s refreshing to work with a company that values good relationships and professionalism so highly. I’d highly recommend Chelton Brown to anyone looking for a reliable and well-run block management company.

Adam · 11 May 2026 · Chelton Brown Northampton

★★★★★ 2/5

Google

A little bit disappointed, unfortunately we had to cancel a viewing due to travel issues from London for my partner so I asked to reschedule and was met with "I'll cancel the viewing". When I asked again if we could reschedule she said no if you can't make today then you can't reschedule due to there being applications already so if you can't make today I am just cancelling the viewing. Which I can understand but the phone call was very abrupt and came across quite short toned which I did not appreciate as we was extremely excited to view this particular place, no other suggestions were offered to myself either which would had been appreciated considering the distance we are moving.

D'Arcy · 15 April 2026 · Chelton Brown Northampton

★★★★★ 5/5

Google

Amazing customer service. Very profesaional agents with quick response times and very supportive. This is one of the most organised agency I ever worked with. We'll definetly recommend further!

Andrei · 2 April 2026 · Chelton Brown Northampton

★★★★★ 1/5

Google

I was a tenant for over five and a half years. For the vast majority of that time (over five years), the property was managed by a different agent, and my experience during that period was consistently positive. In the final few months of my tenancy, the landlord changed managing agents to Chelton Brown, and unfortunately the experience changed significantly. During my tenancy, my rent was always paid in full and on time, and I took care to maintain the property throughout. I also contributed towards improvements, including new carpets, which reflected what I believed was a positive working relationship. However, the experience at the end of the tenancy was disappointing. After providing formal notice in December and vacating at the end of February, communication regarding my deposit was slow and unclear. It took two weeks to receive a breakdown of proposed deductions, with responses often taking a week or more. Throughout my tenancy, the property was inspected regularly and consistently reported as being in good condition. Given this, the delays and lack of clarity at the end of the tenancy were particularly frustrating. While the matter was eventually resolved, the process felt unnecessarily prolonged and lacked the level of professionalism I had experienced previously. A property business may focus on landlords and sales, but it is worth remembering that tenants are an essential part of that relationship. Without tenants, there is no income to manage. With clearer communication and more timely handling of deposit returns, the experience for tenants could be significantly improved.

Sam · 26 March 2026 · Chelton Brown Daventry (59 High Street)

★★★★★ 1/5

Google

Avoid. 0 star. Disappointed experience.

Saul · 16 March 2026 · Chelton Brown Northampton

★★★★★ 5/5

Google

This isn’t a review for the whole of Chelton brown but I just wanted to leave a review for Mel who comes to our house. Even though we’ve only met her a couple of times and she’s new(ish). She’s such a breath of fresh air and it’s comfortable and nice to welcome her into our home. Doesn’t feel evasive or like we’re under a microscope which is really horrible when you’re trying to make a home. Mel is friendly and approachable, thorough and does as she says she will. The process hasn’t changed it’s just great to have someone respectful, professional, calm and like I said approachable. A credit to Chelton brown.

Mitsey · 11 March 2026 · Chelton Brown Northampton

★★★★★ 1/5

Google

Shocking service from the rental team, they dont follow up on prospective tenants, they dont follow up on existing tenants. Super lazy. Especially Grace who refuses to do whats best for the landlords

Inspector · 16 February 2026 · Chelton Brown Northampton

★★★★★ 4/5

Google

Rating only, no written review.

James · 16 February 2026 · Chelton Brown Daventry (59 High Street)

★★★★★ 5/5

Google

Rating only, no written review.

Luminita · 31 December 2025 · Chelton Brown Northampton

★★★★★ 1/5

Google

If anyone rents a property and Chelton Brown are the agents, when it comes to the end of the tennancy agreement beware. They will do everything to minimise how much of your deposit is returned. In my experience they attempted to return 5% of our deposit despite us ensuring the house we rented was returned in very good condition. Their tolerance is almost zero and they expect perfection. We offered to meet them to run through their checklist but they declined. They claimed the whole house needed to be re-painted, it did not, only the hallway. After we left the property it was vacant for 6 weeks, I returned 1 evening to see if the work they claimed needed doing had been actioned. What I found was lies. They claimed the garden had been re-worked, it hadn’t been touched and on inspection of wheelie bins I found 1 empty pot of 10 litre paint when for. 4 bedroom house which they claimed was in poor condition would have needed 3 or 4 pots. I challenged them and shared with them my photographic proof. I offered a compromise which they declined and they said go to the TDS. We did and shared all of our evidence and proof that we had attempted to meet them on several occasions to remedy the so called issues. The TDS awarded in our favour and we ended up with 80% of our original deposit. My advice to anyone is to be careful, ensure you take pictures at all stages, do not accept their final word and challenge them. They work on premise that people will take the time and effort to challenge them with the TDS.

Carl · 16 December 2025 · Chelton Brown Daventry (59 High Street)

★★★★★ 5/5

Google

Chelton Brown nanaged our rental property for the past 23 years, then dealt with the sale of it. All staff have been very helpful, efficient and friendly and would highly recommend them.

Roger · 15 December 2025 · Chelton Brown Northampton

★★★★★ 5/5

Google

I would have never thought that buying my first property would be such a breeze.

Seby · 15 December 2025 · Chelton Brown Northampton

★★★★★ 1/5

Google

Waiting for agent at a to-let property in the sodding rain, just to be told when I called to enquire how long the agent would be, that it had already been let and they neglected to notify me by either text or email. Furious is not even close to the ire I experienced.

Red · 6 December 2025 · Chelton Brown Daventry (59 High Street)

★★★★★ 5/5

Google

Had a property 2 years off them.faultless to be. Honest

Thomas · 6 December 2025 · Chelton Brown Daventry (59 High Street)

★★★★★ 5/5

Google

We recently purchased a property through Chelton Brown, and the whole experience was excellent from start to finish. Communication was clear, professional, and always friendly. A special thank you to Shah Ali, who was incredibly helpful, patient, and supportive throughout the entire process. He kept us updated at every stage and made everything feel smooth and stress-free. We’re really happy with our new home and truly appreciate the service we received from Chelton Brown. Highly recommend them to anyone looking to buy or sell a property in Northampton!

Alina · 15 November 2025 · Chelton Brown Northampton

★★★★★ 5/5

Google

Fabulous customer service , thank you for all your help Rachel selling mums house.

Kirti · 15 November 2025 · Chelton Brown Northampton

★★★★★ 2/5

Google

Can I bring to your attention that you are showing your Google rating to be 5.0 on your website, currently you are at 4.2. It has been a difficult 4 months since you took over the Management of this site. Hopefully this will improve moving forward given your eventual recognition of the previously long standing Lodge Owners Association.

Martin · 15 November 2025 · Chelton Brown Northampton

★★★★★ 1/5

Google

Shocking from a rental perspective - any repairs needed take forever, leave boiler issues for months including faulty gas valves!!! Failed to uphold their commitment of improvements where they ‘sold the dream’ on viewing (25 year old worn carpet!). Fraudulently fiddled the inventory, inventory in very vague photos but out they wanted to zoom in to manipulate the report, refused to accept evidence supplied to prove improvement out vs when took the property on. Untrained, unapproachable, rude, argumentative staff that are full of attitude let alone the shocking management!!! Ooo and finally buy a house, give them notice to get a barrage of arguments back about when we will exit the property, try manipulate the contract terms and when you play their card back at them they get their backs up against the wall. Utter joke of a company and one I will now never touch - fortunately I’ve now brought a property (not that they congratulated that) but even then, I won’t be using these if we decide to sell/buy again purely down to the poor show from their letting division so they have lost our future business in the sales division now too!! Absolutely joke.

Jamie · 15 November 2025 · Chelton Brown Northampton

★★★★★ 5/5

Google

From my initial viewing of the property to getting an agreement in place, the whole team at Chelton Brown were very helpful, responsive, and kept me updated with progress through the process. Everyone I dealt with, Grace, Millie, Laura, Matthew have all been great.

SSC · 15 November 2025 · Chelton Brown Northampton

★★★★★ 5/5

Google

I recently purchased a house in Northampton through Chelton Brown, and I would like to express my sincere appreciation for the excellent service I received throughout the process. My main point of contact was Victoria Copp, who was an absolute star from start to finish. She showed the property to me three times before I made my offer, always with great professionalism and patience. Victoria was highly responsive, knowledgeable, and approachable, ensuring all my queries were addressed promptly and clearly. Although the conveyancing process took longer than expected due to factors beyond anyone’s control, Victoria managed the situation exceptionally well. Her communication and proactive approach kept everything on track and made the entire experience far less stressful than it could have been. I would highly recommend Chelton Brown, and particularly Victoria Copp, to anyone looking to buy or sell property in the Northampton area. Their professionalism, dedication, and customer service are truly commendable.

Suresh · 15 November 2025 · Chelton Brown Northampton

★★★★★ 1/5

Google

Poor no gas central heating more like storage heating!! They are the worst lettings agents ever!! 4 years I lived in my home and left due to family circumstances! I cleaned the carpets painted every wall and cleaned everything yet they took £95 off my deposit! It took two weeks of me hounding them to get it back. I put new vinyl in bathroom because a rodent got In and chewed the bath waste I didn’t charge the landlord ! The kitchen sink waste flooded I put new vinyl down ! My partner fixed both leaks at our cost and yet they take money fro me !! Never ever rent through these guys they will rip you off and als take images of your personal pictures and post them for the world to see ! Never again Cowboys

Mrs · 16 October 2025 · Chelton Brown Northampton

★★★★★ 5/5

Google

Rating only, no written review.

Jo · 16 October 2025 · Chelton Brown Northampton

★★★★★ 5/5

Google

My whole experience with dealing with the team at Chelton Brown has been fantastic and i would highly recommend. Grace, Holly and Matthew who have been on hand to help me throughout the whole process have been amazing. Bravo team CB and thank you for making my move such a pleasant one !

Kate · 16 October 2025 · Chelton Brown Northampton

★★★★★ 4/5

Google

We were slightly anxious about relocating a long way from Scotland to a completely unknown place with my new born baby but the members of staff from the agency were very understanding and provided with precise guidance in renting the property of my first choice. There professionalism was outstanding and they tried to make our move as pleasant as possible, flexible in handing the house keys at the time that suits us the best. Also to mention Chelton Brown offered a range of properties from the market to choose according to our taste.

Muinul · 16 September 2025 · Chelton Brown Northampton