Trusted Agent profile · Middlesex
★★★★★
1,829 reviews across 6 offices and 3 platforms
Chase Buchanan has six offices, in Richmond, Richmond upon Thames, Teddington, Plymouth, Bath and North East Somerset and Isleworth (Middlesex). Together they have 1,829 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Chase Buchanan's six offices, most reviewed first. Each has its own page.
Showing 1,334 reviews on Google only. Show every review
5/5
GoogleHad a great experience with Chase Buchanan in finding a flat to rent . Ewelina was super helpful with the application process and everything went through so easily.
Thank you for the fantastic review, K! We're thrilled to hear that Ewelina made your application process smooth and enjoyable. Your satisfaction is our priority, and we appreciate your trust in us to help you find your new flat. Enjoy your new home!
5/5
GoogleFrom the initial contact with Debi Brennan, all the way through with viewing and contract set up with Ewelina Siek, the level of service has been first class. A superior level of care during move in and liaising with landlord for minor teething points. All the way through Chase Buchanan service has been a 10/10. Highly recommended.
Thank you for your fantastic feedback, Nigel! We're thrilled to hear that Debi and Ewelina provided you with first-class service throughout your experience. Your recommendation means a lot to us, and we're here to support you anytime. Enjoy your new place!
5/5
GoogleStephen@ chase Buchanan sold my property. He went above and beyond after the Tennant refused to move out. All his help to evict the critter and finally complete the sale was invaluable. 5 stars from me.
Thank you for the fantastic review, Chris! We're thrilled to hear that Stephen provided exceptional support during your property sale. Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. Congratulations on the successful sale!
5/5
GoogleDealt with the St Margarets branch, all staff were efficient, friendly and helpful. Didn't waste time showing unsuitable properties, took notice of what I was after, found me a suitable property within weeks and followed through the whole rental process with clarity.
5/5
GoogleWe’ve been searching for the right home and George has been an absolute star throughout the process. Although we haven’t moved in yet, I felt it was important to recognise his dedication and professionalism. He’s been consistently responsive, patient with our many questions, and always proactive in providing updates and guidance. George truly made what could be a stressful experience feel smooth and manageable.
Hi Ahmed, thank you for taking the time to write a great review and sharing your experience with the team. We appreciate the support and wish you all the best.
5/5
GoogleWorking with Robyn from Chase Buchanan in Richmond, made finding a new place so much easier than I expected. She took the time to understand what I was looking for and found a great property that fit my needs and budget. Communication was always clear and prompt, and I never felt rushed or pressured. I’m really happy with where I ended up and couldn’t have done it without her help. Highly recommend!
Hi Heather, thank you for taking the time to write a great review and sharing your experience with the team. We appreciate the support and wish you all the best.
5/5
GoogleGreat service from Robyn @ Chase Buchanan who helped me find the right property at short notice - thank you for all of your help!
Thank you, R J W! We're thrilled to hear that Robyn provided excellent service in helping you find the perfect property. We appreciate your kind words!
5/5
GoogleThank you Robyn @CB Richmond - top service!
Hi Pip, thank you for the great review. We appreciate the kind words and wish you all the best.
5/5
GoogleFound my new home quickly and efficiently, thank you Robyn!
Hi Kai, thank you for taking the time to write a great review and sharing your experience with the team. We appreciate the support and wish you all the best.
5/5
GoogleThank you George for all your help! I’m so happy with my new house : )
Hi Abbie, thank you for the great review. If you need anything else, we will be happy to help. Best wishes.
5/5
GoogleExcellent service - Joel made the whole experience easy and positive.
5/5
GoogleThe Chase Buchanan sales team in St Margarets were fantastic. I cannot recommend them highly enough. They helped us with the sale of my mum’s flat, as an LPA sale it was more complicated than normal and they supported us throughout the process, going more than the extra mile on a number of occasions.
5/5
GoogleThank you George for all your help finding me a rental property!!
5/5
GoogleI dealt with Louis when trying to find a rental in the area. Louis was warm, approachable and worked hard to find me a rental property. He also made sure to reassure me every step of the way.
5/5
GoogleWe sold through Chase Buchanan recently and cannot recommend them highly enough. They offer a highly personal, friendly and yet comprehensive service that you simply don’t get from most of their competitors. … More
5/5
GoogleWe had a wonderful experience working with George to find our new home in Richmond. From the very beginning, he was incredibly helpful, knowledgeable, and informative. He took the time to understand our needs, answered all our questions, and guided us through every step of the process. What really stood out was how he followed up with our family and made sure we felt supported from start to finish. Thanks to George, the whole experience felt smooth and stress-free. We highly recommend him to anyone looking for a dedicated and trustworthy real estate professional!
Hi Ayat, thank you for taking the time to write a great review and sharing your experience with the team. We appreciate the support and wish you all the best.
5/5
GoogleJoel was helping me find a property in the area. Throughout the process he was really helpful, always managed to find viewings that matched our needs. Would definitely reach out again in the future
5/5
GoogleWe had a wonderful experience renting a property through Louis Dunn (Chase Buchanan St Margarets) He was exceptionally polite, courteous, and professional throughout the entire process. Louis made everything smooth and stress-free with his clear communication and helpful attitude. It’s rare to come across someone so genuinely respectful and dedicated in this field. Highly recommended!
5/5
GoogleMy first time renting & Joel was so helpful and supportive during the whole process of finding my property. Highly recommend!!
5/5
GoogleDaniel Johns and the team worked so hard to sell my property in Richmond and were helpful, realistic, friendly and communicative throughout the process. Would definitely recommend...
5/5
GoogleI had a great experience with Joel Banza. Assisted me with all my enquiries and was prompt with my search. Couldn’t have found my property without him. Superstar service!
5/5
GoogleRobyn was very helpful in finding me a property to rent that has everything I was looking for
5/5
GoogleWe have had the pleasure of working with Louis from Chase Buchanan as our letting agent and I can confidently say he deserves 5 stars! From the start, Louis was not only professional but also incredibly friendly and approachable. He listened attentively to our requirements and made sure we found the perfect rental property that met our needs. Louis ensured we felt fully supported and informed at every stage and he made the paperwork process simple and clear. If you're looking for a trustworthy and dedicated letting agent, Louis is the one you need. Highly recommend him!
5/5
GoogleJoel Kramer is an absolute winner. This guy is a sales genius. I’ve seen a lot of great people in my time, but Joel? He could sell water to a well. In fact, I’m pretty sure if you asked him, he could sell a hole in the ground and make it sound like a luxury resort. And let’s not forget about Lianne! She’s a star, always kind, patient, and helpful. It’s like they’ve got the dream team over there. Between Joel’s charisma and Lianne’s warmth, I was in excellent hands the whole time. From start to finish, Joel and Lianne made my experience smooth, fast, and surprisingly enjoyable. If you need experts who know how to get things done and always make you feel like a VIP, this is the team you want. Seriously, they’re incredible. The team at Chase Buchanan are lucky to have them. If you’re looking for a property, do yourself a favor and get in touch with Joel and Lianne. They’ll close the deal before you even know what happened. Trust me, they’re tremendous. - Ben
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The Trusted Agent 2026 results for Chase Buchanan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Richmond has the most, with 853 reviews rated 4.7 out of 5, followed by Richmond upon Thames with 853.
The six Chase Buchanan offices, by town:
Yes. In The Trusted Agent 2026 awards, Richmond won Platinum, Richmond upon Thames won Platinum and two more branches won awards.
