Trusted Agent profile · Middlesex
★★★★★
1,831 reviews across 6 offices and 3 platforms
Chase Buchanan has six offices, in Richmond, Richmond upon Thames, Teddington, Plymouth, Bath and North East Somerset and Isleworth (Middlesex). Together they have 1,831 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Chase Buchanan's six offices, most reviewed first. Each has its own page.
Showing 1,334 reviews on Google only. Show every review
5/5
GoogleI was very impressed with the speed in which Elliot found me a tenant - within 48 hours! Straightforward, professional and responsive. I would certainly recommend and will use again.
Thank you Joanna for your kind words. You know where we are if you need anything in future. Kind regards Chase Buchanan
5/5
GoogleI had a great experience working with Elliot Finn at Chase Buchanan in finding and securing a flat from abroad. He was very helpful and responsive throughout the whole process.
Dear Mr Speikman, Thank you very much for your 5* review. We are very pleased to hear the Richmond team have looked after you so well - please do not hesitate to contact us if you need anything further! Kind regards Chase Buchanan
5/5
GoogleVery efficient people at Chase Buchanan in Richmond. Elliot in particular was excellent. The process of renting was handled very well and was overall very helpful. Highly recommended.PositiveResponsiveness, Professionalism
Dear Hugh, We are very happy to read such positive words regarding Elliot - thank you for taking the time to leave this 5* review. Kind regards Chase Buchanan
5/5
GoogleOur experience with Chase Buchanan was faultless. Elliot who secured a property for us worked above and beyond and could not have been more helpful. Would highly recommend.PositiveResponsiveness, Professionalism
Dear Ms Moran, Thank you kindly for taking the time to leave us a fabulous 5* review - it is very much appreciated! Wishing you all the best for the future. Kind regards, Chase Buchanan
5/5
GoogleTen out of ten for these guys. Excellent communication, Dan always replied to my emails and kept me updated. Thank you, again Dan, for persevering and not giving up when selling my flat seemed impossible! Would highly recommend Chase Buchanan, Richmond.PositiveResponsiveness, Quality, Professionalism
Dear Kiki, Thank you for taking the time out to leave positive feedback for Dan. We love to read reviews like this! If you ever need us for Sales or Lettings in the future, you know where we are! Kind regards, Chase Buchanan
5/5
GoogleLoved their service; was provided pro-active and fabulous service. I remember the time during lockdown when we discussed things late night on email and the next day the apartment view was booked and by evening booking was completed. Best thanks to Elliot and team.PositiveResponsiveness, Quality, Professionalism, Value
Dear Ankit, Thank for you review - we are very happy that Elliot met your expectations! If you need anything in future, do let us know. Kind regards, Chase Buchanan
5/5
GoogleGreat service from Danny Hicks and Daniel Johns at Chase Buchanan. It was particularly tricky during the whole Corona lockdown situation and it was managed perfectly. They did a great job of getting people around and marketing the property when buyers were getting nervous.
Hi Rob, Many thanks for your 5 stars and great review for Danny & Daniel, we are delighted to hear that you were impressed with the service and really appreciate your comments. Kind regards, Chase Buchanan
5/5
GoogleI would like to thank Elliot Finn and Chase Buchanan Richmond team for the good and professional service helping me to find a new property. Elliot Finn is an outstanding professional. Very recommended! Many Thanks for all the support.PositiveResponsiveness, Quality, Professionalism
Dear Sergio, Thank you for taking the time to leave us your kind comments, we take our customer service very seriously so 5* reviews like this mean a great deal. We wish you all the very best for the future. Kind regards Chase Buchanan
5/5
GoogleI would like to thank Elliot Finn and the Chase Buchanan Richmond team for helping me relocate to the Kingston area, even though I was living in Norway at the time and it wasn't easy they helped me every step of the way and got me a very good deal as well. Now I have moved in I am very happy and feel well supported by the management team.PositiveResponsiveness, Quality, Professionalism, Value
Dear Mr McCarthy, We are thrilled to read this review! Thank you for taking the time to leave us 5*s, we take our customer service very seriously so kind words like this mean a great deal. We wish you all the very best for the future. Kind regards Chase Buchanan
5/5
GoogleElliot Finn was incredibly helpful in helping my girlfriend and I find a lovely place to rent in Richmond. Elliot was great at presenting us with suitable options fitting our requirements and budget, and he was also very responsive and always easy to get in contact with.PositiveResponsiveness, Professionalism
Dear Mr Lubacz, Thank you for your 5* review! We are thrilled that Elliot helped you along the way! Do let us know if we can help with anything else in the future. Kind regards Chase Buchanan
5/5
GoogleElliot Finn is a super professional staff at Chase Buchanan. I was happy to change agency to Chase Buchanan to market my property because of Elliot. Thanks for the smooth transition and for finding very quickly a new tenant.
Wow! Thank you for this wonderful 5* review! It is always a pleasure to read such positive words about our staff. We take our customer service very seriously and Elliot is always impressing our Clients. Thank you once again! Kind regards Chase Buchanan
5/5
GoogleThe Team at Chase Buchanan Richmond went above and beyond for the sale of my property. They faced some of the worst curve balls any one could ever face and yet their work rate, positivity and profesionalism never wavered. They worked well with both sets of solicitors and took on much more work than was required of them to ease the process. One of the other most important aspects was the care and attention they gave my property when undertaking viewings. Having used two other estate agents in the area I was left with scratched wooden floors and trails of dirt. Chase Buchanan were exemplrary in that respect and I never had any worries about damage. A big thank you to Danny and Daniel, and i hope to have you onboard next time.PositiveResponsiveness, Professionalism
Dear David, We are thrilled to read this review about our amazing Richmond Sales team! Thank you for taking the time to leave us 5*s, we take our customer service very seriously so kind words like this mean a great deal. We wish you all the very best for the future. Kind regards Chase Buchanan
5/5
GoogleThank you Elliot for finding us our new flat. We were looking for a place to rent in a limited time and we need to be quick. Elliot arranged our paper works on time and save us money for not giving an extra shot to airbnb. He is highly professional and know all the properties very well. We have a daughter and she will be going to school next year. He find us a flat in the catchment area of the school we wanted. The whole process has been extremely easy. Once again thank you very much for all your help. We highly recommend Elliot and Chase Buchanan team.
Dear Mr Tokay, We really appreciate you taking the time to leave Elliot this review! We love to read such positive comments about our staff members and we are thrilled Elliot helped you find a suitable new home. Thanks again. Kind regards Chase Buchanan
5/5
GoogleThank-you very much for your firm's highly efficient handling of the sale of our apartment. Danny Hicks led the team and from a prompt valuation and taking of instructions he and Fiona Oakley quickly produced and made live the sales particulars and proactively encouraged and conducted viewings. Calls and emails were quickly responded to and acted upon and, in Danny's absence Daniel Johns quickly dealt with any matters whilst keeping Danny in the loop. From an offer being accepted Danny kept right on top of the case through to completion so that we always knew precisely what was going on. Slick, efficient, straight-forward and always professional. Thank-you.PositiveProfessionalism
Thank you Kevin, We are delighted to hear that you found the Richmond team so efficient and professional and we really appreciate your comments. Best wishes from Chase Buchanan
5/5
GooglePurchasing our property in Richmond we had a pleasure to be supported by Daniel Johns from Chase Buchanan agency. Daniel has demonstrated himself as an exceptionally good negotiator and fantastic professional in real estate market. We learned a lot from Daniel and he also helped us to save significant amount of money making our investment much more profitable. I already recommended the agency to some of my friends and wish to cooperate with Daniel in the future. MaxPositiveResponsiveness, Quality, Professionalism, Value
Dear Maxim, We are thrilled to read this review! Thank you for taking the time to leave us 5*s, we take our customer service very seriously so kind words like this mean a great deal. We wish you all the very best for the future. Kind regards Chase Buchanan
5/5
GoogleRating only, no written review.
Many thanks for the 5 stars Michael.
5/5
GoogleRating only, no written review.
Dear Cherry, Thank you for much for taking the time to leave a 5* review. Please do not hesitate to contact us if you need anything in future! Kindest regards, Milestone Teddington (part of Chase Buchanan)
5/5
GoogleRating only, no written review.
Dear Tracy, Thank you for much for taking the time to leave a 5* review. Please do not hesitate to contact us if you need anything in future! Kindest regards, Milestone Teddington (part of Chase Buchanan)
5/5
GoogleRating only, no written review.
Hi Jolanta, Thank you so much for taking the time to leave our Lettings team a 5 star review. We wish you all the best in your new home! Kind regards, Chase Buchanan
4/5
GoogleRating only, no written review.
Thank you for your review!
5/5
GoogleRating only, no written review.
Thank you for your 5* review!
5/5
GoogleRating only, no written review.
Hi Paul, Thank you so much for taking the time to leave our Lettings team a 5 star review. We wish you all the best in your new home! Kind regards, Chase Buchanan
5/5
GoogleBest in Teddington, especially Naj!PositiveResponsiveness, Quality, Professionalism, Value
Dear Mr Childs, Thank you so much for taking the time to leave a 5 star review for Naj and the team. We wish you and your family all the best in your new home! Kind regards, Milestone Teddington (Chase Buchanan)
5/5
GoogleI am very pleased and grateful for your help and professionalism.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for this 5 star review Sebastian!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Chase Buchanan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Richmond has the most, with 855 reviews rated 4.7 out of 5, followed by Richmond upon Thames with 855.
The six Chase Buchanan offices, by town:
Yes. In The Trusted Agent 2026 awards, Richmond won Platinum, Richmond upon Thames won Platinum and two more branches won awards.
