★★★★★ 5/5
GoogleDaniel Johns from Chase Buchanan helped me with the property purchase in early 2021.
He is reliable, trustworthy, and experienced, someone you could really lean on in all property related matters.
Daniel was very helpful, efficient & straightforward throughout the process.
I really appreciated his no-nonsense approach during this exciting, but stressful time.
Daniel is also very friendly & a great pleasure to deal with.
I have no compunctions in recommending him to any potential seller or buyer out there.
YuliaPositiveProfessionalism
Yulia · 25 August 2021 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Many thanks Yulia,
We are delighted that you found Daniel so helpful and professional and we really appreciate your review and recommendation.
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleWe have recently used Chase Buchanan Richmond branch to rent our properties. We worked very closely with Elliot and Chelsea. We were extremely impressed by their professionalism and the quality of tenants they found for us. I would particularly like to thank them for going above and beyond their normal services to help us change tenants during lockdown. A massive thank you.PositiveResponsiveness, Professionalism
Deb · 25 August 2021 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Dear Deb,
Thank you for this wonderful 5* review for Chelsea and Elliot. We are so happy that they both met your expectations. They really are a great team! Please let us know is there is anything else we can help with in the future.
Kind regards
Chase Buchanan
★★★★★ 5/5
GoogleI had a fantastic experience with the team at Chase Buchanan in Richmond who sold my flat. From the start I received fast responses and a professional service. The team were respectful in achieving the price I wanted for my flat and they truly do not give up! Despite Covid and all the challenges in the market, they diligently worked their socks off and kept a constant flow of viewings. I have worked with a number of property agents in the past, but I have never met an agent like Dan Johns! He replied to calls quickly, followed up with potential buyers with great enthusiasm and answered any question I had in a speedy manner. He is honest, extremely hardworking and a great person too. Special mention also goes to Danny Hicks and Elliot Finn who were always calm and hardworking too.
I would highly recommend using these agents and give them 6 stars if I could. I am very happy that my flat is sold.PositiveResponsiveness, Quality, Professionalism
Mark · 25 August 2021 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Dear Mark,
Thanks so much for your kind words, these are much appreciated and we are so pleased to have closed-out the sale for you having seen off a few rival Agents along the way too! The buyer is delighted with his purchase, which is great news all round. You know where to find us for any recommendations and thanks again.
Kind regards
Danny and Dan
★★★★★ 5/5
GoogleI had an amazing agent who helped me get the result I neededPositiveResponsiveness, Quality, Professionalism
Jack · 25 August 2021 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Jack,
Thank you so much for your 5* review!
Kind regards
Chase Buchanan
★★★★★ 5/5
GoogleI was looking for an apartment to rent in Kingston. Chase Buchanan in Teddington helped me find the perfect place! Thanks Jenna and Lianne!PositiveResponsiveness, Professionalism
Marta · 25 August 2021 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Thank you so much for your lovely words. We love to read such positive comments regarding our hard working staff. Please do not hesitate to contact us if you need anything in the future.
Kindest regards,
Chase Buchanan
★★★★★ 5/5
GoogleGreat company, I was really impressed with Milestone (now Chase Buchanan) during my recent house purchase. Naj Fox in particular was great. Thank you all! JoPositiveResponsiveness, Quality, Professionalism, Value
Jo · 25 August 2021 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Jo,
Thank you for taking the time to leave us your kind comments, we take our customer service very seriously so it's always a pleasure to read reviews like this!
We wish you all the very best for the future.
Kind regards
Chase Buchanan
★★★★★ 5/5
GoogleWe were very impressed with the overall service we received from Milestones. Michael, Naj and Danielle were terrific as was each and every member of the team.PositiveProfessionalism
Iraj · 25 August 2021 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Iraj,
Thank you so much for your 5 star review. It's always a pleasure to read such great feedback regarding my team and the service they have provided.
We wish you all the best in your new home!
Kind regards,
Michael Peacock
Sales Director
★★★★★ 5/5
GoogleI really appreciate the staff especially Jenna and Oliver. They were very professional and took the time to answer my queries and requests. I would love to work with them again. Highly recommended. Keep up the good work. A big thank you from me and my family.PositiveResponsiveness, Quality, Professionalism, Value
Audrie · 25 August 2021 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Ms Velasco,
Thank you very much for your 5* review. We are very pleased to hear the Jenna and Oliver have looked after you so well - please do not hesitate to contact us if you need anything further!
Kind regards
Chase Buchanan
★★★★★ 5/5
GoogleExcellent service received from Jenna! really impressive communication, friendly, professional at all times and a smooth process from start to finish. I would highly recommend milestone to ay one!PositiveResponsiveness, Quality, Professionalism
Sally · 25 August 2021 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Ms Williams,
We are very pleased Jenna met your expectations! Thank you for your kinds words and 5* review - we really appreciate it!
Kind regards
Chase Buchanan
★★★★★ 5/5
GoogleDanielle has been excellent throughout the buying process. Helping us find a great house and making sure the process ran as quickly and smoothly as possible!PositiveResponsiveness, Quality, Professionalism
Matthew · 25 August 2021 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Mr Bennett,
Thank you very much for your 5* review. We are very pleased to hear that Danielle has looked after you so well - please do not hesitate to contact us if you need anything further!
Kind regards
Chase Buchanan
★★★★★ 5/5
GoogleFabulous firm. All staff are incredibly professional and very easy to get on with. They listed my house on Thursday and I had 2 full price offers by Monday morning. Totally delighted. Would recommend 100%
Jess · 25 August 2021 · Chase Buchanan Teddington
Agent replied · 24 August 2024
Dear Jules,
Thank you for this wonderful review - we also really appreciate your recommendation. Please let us know if there is anything else we can do for you in future.
Kind regards
Chase Buchanan
★★★★★ 5/5
GoogleNaj and the team at milestone Teddington where a dream to deal with. Thankfully not like a typical estate agent ;) They sold our property quickly when other agents in Teddington had failed in the past. They made the whole process stress free and I only wish we were able to purchase our onward property with them. Thanks again NajPositiveResponsiveness, Quality, Professionalism, Value
Jo · 25 August 2021 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Many thanks Jo for your lovely comments for Naj and the team, we are delighted that you were impressed with the service. We take our customer service very seriously so it's always a pleasure to read reviews like this!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleI would definitely recommend Milestone Teddington, who helped us with our house purchase. Thank you Lucy for all your help! She went above and beyond every step of the way. We are now very happy in our new house.PositiveResponsiveness, Quality, Professionalism
Judith · 25 August 2021 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Ms Kerr,
Thank you for your 5* review! We are thrilled that Lucy helped you along the way! Do let us know if we can help with anything else in the future.
Kind regards
Chase Buchanan
★★★★★ 5/5
GoogleMilestone agency greatly exceeded our expectations, from working with other estate agencies, and helped us to find a perfect new home. The team is very professional and knowledgeable. Naj Fox was with us from day one and did a lot more than was necessary to help us. Thanks to Naj we managed to exchange contracts earlier than was planned as she meticulously tracked the end to end process including the mortgage, solicitor and developer. Naj provided feedback to all our queries without any delay and we are very pleased with the result.
I highly recommend Milestone agency and I am sure they will not disappoint.PositiveResponsiveness, Quality, Professionalism, Value
Ekaterina · 25 August 2021 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Ekaterina,
We are thrilled that Naj and the team exceeded your expectations! Thank you for your kind words regarding the service you experienced with Naj. It is always a pleasure to read such lovely feedback regarding my staff.
Thank you for leaving the 5 star review and we wish you all the best in your new home!
Kind regards,
Michael Peacock
Sales Director
Milestone Teddington (Chase Buchanan)
★★★★★ 5/5
GoogleVery helpful team! We will be the new tenants of a property in Teddington and looking forward to moving in. Unfortunately I had some technical issues on my side trying to send the deposit through for our new flat, as cards kept getting declined. Jenna McCann and the team were very helpful however and were able to re-send the Deposit link to my partner, who was able to complete from her side.
Jenna in particular has assisted every step of the way, and made the effort to reach out regularly via Whatsapp / calls to help us secure our lovely new property. Many thanks! Would recommend this company to others :)PositiveResponsiveness, Quality, Professionalism, Value
Darkness93 · 25 August 2021 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Thank you so much for these kind words! We really appreciate our Clients taking the time to leave us reviews as we take our customer service very seriously. We couldn't be more thrilled to read your kind words! Please let us know if you need anything else in future!
Kind regards,
Milestone Teddington (part of Chase Buchanan)
★★★★★ 5/5
GoogleWe have recently completed on the purchase of a new property in Teddington, Danielle was our main point of contact at the office and has been absolutely incredible. She's been supportive and professional throughout, ensuring that the sale progressed in a timely manner (not easy as the stamp duty holiday deadline approached), without ever coming across as pushy or pressurising us. We have been so impressed and would definitely turn to Danielle if / when we look to sell our property in the future.PositiveResponsiveness, Quality, Professionalism
Bernadette · 25 August 2021 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Bernadette,
Thank you for your lovely comments about Danielle and the team, we are delighted that you found the service so positive and genuine and wish you all the best in your new home.
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleCould not be happier with the service received from the rentals team. Jenna and Lianne went above and beyond to help me. Would highly recommend to anyone BEST agent in Teddington!! Thank you !PositiveResponsiveness, Quality, Professionalism, Value
Rosie · 17 June 2021 · Chase Buchanan Teddington
Agent replied · 16 June 2024
Dear Ms May,
Thank you for taking the time to leave us your kind comments, we take our customer service very seriously so it's always a pleasure to read reviews like this!
We wish you all the very best for the future.
Kind regards
Chase Buchanan
★★★★★ 5/5
GoogleMilestone Teddington were attentive and tireless in their positivity and support for our recent sale and purchase. We were well looked after and managed to secure our dream house.PositiveResponsiveness, Quality, Professionalism
Rutherford · 17 June 2021 · Chase Buchanan Teddington
Agent replied · 16 June 2024
Dear Mr and Mrs Rutherford,
Thank you so much for taking the time to leave a 5 star review for the team here at Milestone Teddington.
We wish you and your family all the best in your dream home!
Kind regards,
Michael Peacock
Director
Milestone Teddington (Chase Buchanan)
★★★★★ 5/5
GoogleRating only, no written review.
Alex · 13 June 2021 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Thanks for your 5* review, Alex!
★★★★★ 5/5
GoogleRating only, no written review.
H · 13 June 2021 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Many thanks for your 5* rating.
★★★★★ 5/5
GoogleElliot was very helpful in finding our new home.
Charlie · 13 June 2021 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Dear Charlie,
Thank you for your 5* review. Do let us know if we can help with anything else in the future!
Kind regards
Chase Buchanan
★★★★★ 5/5
GoogleWe are very pleased with the prompt and professional way all the staf at Chase Buchanan have handled our letting to date.PositiveResponsiveness, Quality, Professionalism
Barry · 13 June 2021 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Dear Mr Sullivan,
Thank you very much for your 5* review. We are very pleased to hear the Richmond team have looked after you so well - please do not hesitate to contact us if you need anything further!
Kind regards
Chase Buchanan
★★★★★ 5/5
GoogleI can thoroughly recommend Elliott Finn of Chase Buchanan's letting team who works hard to find us the right tenant and had a good eye for market trends and opportunitiesPositiveProfessionalism
Christopher · 13 June 2021 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Thank you for your recommendation Christopher! We love to read positive reviews about our staff. Best of luck for the future. Kind regards, Chase Buchanan
★★★★★ 5/5
GoogleExcellent sale of our Richmond flat through a very challenging (pre-stamp duty holiday ending) time!! Professional and proactive. Thank you to Danny, Daniel and Vitaly.
ElizaPositiveResponsiveness, Quality, Professionalism
Eliza · 13 June 2021 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Many thanks Eliza for your lovely comments for the Richmond Sales team, we are delighted that you were impressed with the service. We take our customer service very seriously so it's always a pleasure to read reviews like this!
Kind regards,
Chase Buchanan
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