5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thanks for the 5 stars Loukas
Trusted Agent profile · Middlesex
Chase Buchanan estate agents in Richmond, Richmond upon Thames, Teddington and 3 more
★★★★★
1,829 reviews across 6 offices and 3 platforms
Chase Buchanan has six offices, in Richmond, Richmond upon Thames, Teddington, Plymouth, Bath and North East Somerset and Isleworth (Middlesex). Together they have 1,829 reviews on three platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Chase Buchanan's six offices, most reviewed first. Each has its own page.
- Chase Buchanan Richmond20 Red Lion Street, TW9 1RW853 reviews · 422 on Google (4.9)71 in the last 90 days
- Chase Buchanan, St Margarets124 St. Margarets Road, St Margarets, TW1 2AA, TW1 2AA853 reviews · 418 on Google (4.8)54 in the last 90 days
- Chase Buchanan Teddington43 High Street, TW11 8HB768 reviews · 342 on Google (4.9)52 in the last 90 days
- Chase Buchanan Plymouth77 North Hill, Plymouth, PL4 8HB, PL4 8HB543 reviews · 97 on Google (4.4)52 in the last 90 days
- Chase Buchanan Bear Flat6 Wellsway, Bath, BA2 3AQ, BA2 3AQ491 reviews · 59 on Google (4.9)52 in the last 90 days
- Chase Buchanan Isleworth7 Odeon Parade, 480 London Road, TW7 4DE1 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 1,334 reviews on Google only. Show every review
Google4/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thanks for your review!
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thanks for your review!
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you for your review Giuseppe!
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Many thanks for your 5* review Shana! Kind regards, Chase Buchanan
5/5
GoogleProfessional and efficient - definitely recommend
Agent replied · 12 June 2024
Thanks for your 5* review Richard!
5/5
GoogleResponsive and friendly staff. Very pleased with their service.
Agent replied · 12 June 2024
Dear Yupina, Thank you for this wonderful 5* review for Team Teddington. Kind regards, Chase Buchanan
5/5
GoogleFriendly team; did all the right things; found me a new tenant quicklyPositiveResponsiveness, Professionalism, Value
Agent replied · 12 June 2024
Dear Malcolm, Thank you for your lovely feedback! We're delighted to hear that the Team were able to help with the search for your new Tenant. Thank you for choosing Chase Buchanan. Kind regards, Chase Buchanan
5/5
GoogleVery professional and we received very fast responses and excellent attention from the team.
Agent replied · 12 June 2024
Many thanks for your 5* review Lindsey. Wishing you all the best in your new home. Kind regards, Chase Buchanan
5/5
GoogleVery patient and helpful team, have had a pleasant experience with them so far
Agent replied · 12 June 2024
Dear Gabrielle, Thank you for this wonderful 5* review! Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
5/5
GoogleVery friendly and attentive staff, gave me plenty of options and e-mail links to properties, found me somewhere perfect! Thanks guys
Agent replied · 12 June 2024
Dear Ian, Many thanks for your 5* review! Wishing you all the best in your new home. Kind regards, Chase Buchanan
5/5
GoogleWe have received outstanding service from this agent and highly recommend them to anyone looking for professional rental services
Agent replied · 12 June 2024
Many thanks for your 5* review Samuel. Wishing you all the best in your new home! Kind regards, Chase Buchanan
5/5
GoogleChase Buchanan team was great, always very helpful and keen to answer all our questions along the letting process.
Agent replied · 12 June 2024
Many thanks for your 5* review Pablo. Wishing you all the best in your new home. Kind regards, Chase Buchanan
5/5
GoogleI continue to have a good and responsive service from Lianne, now joined by Jenna, in the Teddington office. Much appreciated. Michael Berger
Agent replied · 12 June 2024
Hi Michael, Thank you for taking your time to review your experiences with us here at Milestone. We hope we continue to impress you throughout the tenancy, if there is anything further we can do, please feel free to get in touch. Warm regards, Chase Buchanan
5/5
GoogleVery helpful! Made it very easy for my partner and I to find a flat that worked perfectly for us. Very communicative, able to answer any questions quickly. Thanks!
Agent replied · 12 June 2024
Dear Charlotte, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleThanks Leanne and Jenna, whom help us get a really excellent property, it clicked almost every box and we were able to take it off the market and agree a deal in 1 only 48 hours.PositiveResponsiveness, Professionalism
Agent replied · 12 June 2024
Thank you for taking the time to leave this wonderful feedback. We really appreciate it!
5/5
GoogleCan highly recommend these agents. Jenna was very professional with great communication and it really helped make the whole moving process less stressful.PositiveProfessionalism
Agent replied · 12 June 2024
Thank you for this 5* review Oliver. We appreciate your comments for Jenna! Kind regards, Chase Buchanan
5/5
GoogleDanielle , thankyou for our succesful purchase , your calm and professional approach got us the property we wanted . Always a difficult and emotional time but you kept the process on course . Thankyou .
Agent replied · 12 June 2024
Dear Roger, Thank you for your lovely review for Danielle, she will be thrilled to read this. We really appreciate your kind words and 5 star rating. Kind regards, Chase Buchanan
5/5
GoogleI dealt with great lady’s, all were very professional and polite. It’s a challenging job as a lot of thing go wrong very often. But Jenna, Lianne showed amazing composure through out! Thank you again !PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 12 June 2024
Dear Indre, Thank you for taking the time to leave us such a wonderful review for Jenna and Lianne. We are thrilled they met your expectations. Wishing you all the best for the future!
5/5
GoogleI highly recommend this estate agency as a seller. Danielle and Naj were both a pleasure to deal with. Very honest and straight talking, and marketed the property well. Many thanks!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 12 June 2024
Dear Robert, Thank you very much for your review, we are delighted that you found Danielle and Naj so helpful and supportive. We really appreciate your comments.
5/5
GoogleEllie who managed my tenancy was very good. Would recommend the whole team. They liaise between landlord and renters very well, and manage to keep both parties happy.
Agent replied · 12 June 2024
Dear Amy, This is great to hear - Ellie always impresses our clients and we are happy that you had an equally positive experience! Kind regards Chase Buchanan
5/5
GoogleThank you for your efficiency and patience. We asked lots of questions and they were answered swiftly and accurately. We would recommend the Chase Buchanan Sales & Lettings - Teddington Team to our Family and Friends.
Agent replied · 12 June 2024
Dear Glauce, We appreciate you taking the time to leave this review! Thanks once again. Kind regards Chase Buchanan
5/5
GoogleLucy held our hand through the whole process, from listing, to showing, taking offers, negotiation and all the way through exchange and completion. She was a pleasure to work with, keeping us in the loop all the time and available for advice whenever we needed it. Highly recommend Lucy and her team.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 12 June 2024
Dear Kevin Thank you for this 5* review for Lucy. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
5/5
GoogleGreat people, special call out for Naj, Lucy and Michael for getting it right every time. Sold our home over the asking price in a weekend ! I have used Milestones (Now Chase) for the past 20 years. Very happy !!
Agent replied · 12 June 2024
We are so grateful for reviews such as yours, we love to read such positive comments regarding our hard working staff! Thank you! We also want to thank you for being such a loyal client! We wish you all the best. Kindest regards, Chase Buchanan
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Chase Buchanan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Chase Buchanan
Which Chase Buchanan office has the most reviews?
Richmond has the most, with 853 reviews rated 4.7 out of 5, followed by Richmond upon Thames with 853.
Where are the Chase Buchanan offices?
The six Chase Buchanan offices, by town:
- Bath and North East Somerset: 6 Wellsway, Bath, BA2 3AQ, Bath and North East Somerset, BA2 3AQ
- Isleworth: 7 Odeon Parade, 480 London Road, Isleworth, Middlesex, TW7 4DE
- Plymouth: 77 North Hill, Plymouth, PL4 8HB, PL4 8HB
- Richmond: 20 Red Lion Street, Richmond, TW9 1RW
- Richmond upon Thames: 124 St. Margarets Road, St Margarets, TW1 2AA, Richmond upon Thames, TW1 2AA
- Teddington: 43 High Street, Teddington, TW11 8HB
Has Chase Buchanan won any awards?
Yes. In The Trusted Agent 2026 awards, Richmond won Platinum, Richmond upon Thames won Platinum and two more branches won awards.
