★★★★★ 5/5
GoogleAs a residential Landlord of several properties, I would not hesitate to recommend Chase Buchanan. Leanne and Jenna are a pleasure to work with and represent the professionalism of what you should expect from a quality agent.PositiveResponsiveness, Quality, Professionalism, Value
Nick · 25 August 2022 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Nick,
Thank you very much for your lovely words. We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleWe were fortunate enough to be in the hands of the lovely Lucy Mottershead at Teddington when we recently purchased our property. We had to make a quick decision but the process was seamless and Lucy worked hard to get the transaction across the line in a very busy period. She was always on hand to liaise with the seller or give advice. Would definitely recommend.PositiveResponsiveness, Professionalism
Eloise · 25 August 2022 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Eloise,
We really appreciate you taking the time to leave such a wonderful review for our Teddington Team! We are thrilled you had such a positive experience!
Kind regards
Chase Buchanan
★★★★★ 4/5
GoogleI have sold and bought properties through Chase Buchanan over a 3 year period. The staff are personable, effective and patient. They get back to you promptly most of the time. Selling during a divorce, under lockdown was very stressful but handled well. They are good at what they do and are honest and get the job done in a short space of time and I like working with them. I would use them again and highly recommend Chase Buchanan.PositiveQuality
Dominique · 17 June 2022 · Chase Buchanan Teddington
Agent replied · 16 June 2024
Dear Dominique,
Thank you for leaving such kind feedback about the Sales team at Chase Buchanan in Twickenham.
We really are grateful for your feedback and are equally pleased you had a positive experience with us. As always, we really do wish you the best for the future.
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleRating only, no written review.
盧韋仁 · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Thank you for this 5* review!
★★★★★ 5/5
GoogleRating only, no written review.
Norbert · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Thank you for your 5* review!
★★★★★ 5/5
GoogleRating only, no written review.
Yazen · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Thank you for your 5* review
★★★★★ 5/5
GoogleRating only, no written review.
G · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Thanks for your 5* review!
★★★★★ 5/5
GoogleThank you Pippa and the Richmond team. They are awesome.
Freddy · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Thank you for taking the time to leave this 5* review - we are very grateful!
★★★★★ 5/5
GoogleThank you for helping me with my search Charley, you and the team were amazing, thanks again!
Stuart · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Thanks Stuart, we really appreciate your 5* review for Charley.
★★★★★ 5/5
GoogleI want to thank Emma for her support and help in my process.
Emre · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Many thanks for your 5* review Emre.
Wishing you all the best in your new home!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleThank you so much Pippa for all your help and assistance, you was amazing from start to finish, thank you again, would recommend
C · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Dear C H,
Thank you for your lovely review for Pippa, they will be thrilled to read this. We really appreciate your kind words and recommendation!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleWould highly recommend this branch, Charley was great! So efficient and professional when I needed help! Thankyou for your guidancePositiveResponsiveness, Quality, Professionalism, Value
Lucy · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Thank you Lucy,
We are very pleased to hear that you found Charley so helpful and efficient! Thanks for your 5* review!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleGreat experience, they really took the time to help me with my search. Big thankyou to Charley for your patience and time.PositiveProfessionalism
Christina · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Thank you Christina,
We are very pleased to hear that you found Charley so helpful. We look forward to helping you again in the future.
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleCharley has been fantastic at sorting everything out and making the process as smooth as possible
K · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Thank you for this wonderful 5* review for Charley. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience!
Kind regards,
Chase Buchanan
★★★★★ 1/5
GoogleBunch of idiots bombarding me with email which have nothing to do with my search. Each time I answer to first agent, another of their agents send me more emails and when I answer to that agent, new one starts emailing me!!!
Birkopf · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
We are sorry to hear of your experience, our customer service is very important to us and we always strive to give the best possible service to our customers. As we are unable to trace any record of your name or discussion, please contact us at your convenience if you wish to discuss this further on 020 8948 1331.
Kind regards,
Chelsea Ryan
★★★★★ 5/5
GooglePippa was very kind, professional and helped me find an amazing flat. Highly recommend!!PositiveResponsiveness, Quality, Professionalism
Aron · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Many thanks for your great review for Pippa, we are really pleased to hear that she found you a new home and really appreciate your recommendation.
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleI've recently dealt with Pippa .She is Kind ,professional and everything goes fast and organized by her and team.
Thanks guys for the service
Arman · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Thank you very much for your 5* review, we are delighted that you found Pippa so helpful and really appreciate your comments.
Best wishes,
Chase Buchanan
★★★★★ 5/5
GoogleI was very satisfied with the professional and responsive approach taken by Chase Buchanan, in particular Daniel Johns & Danny Hicks.PositiveResponsiveness, Professionalism
Robert · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Dear Robert,
We want to thank you for taking the time to leave us this review. We really appreciate it!
Kind regards
Chase Buchanan
★★★★★ 5/5
GoogleI recently dealt with Pippa and the Chase Buchanan team in Richmond. The whole process was seamless and professional.
Matthew · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Dear Matthew,
Thank you for this 5* review for Pippa. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience!
Kind regards,
Chase Buchanan
★★★★★ 4/5
GooglePippa proves herself to be a straightforward and hard-working letting agent. We are grateful for her efforts in finding us a flat.
Ka · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Thank you for your feedback!
★★★★★ 1/5
GoogleAfter explaining I was no longer looking for a property I still in the days/weeks following, recieved 7 phone calls from different people during work hours and emails asking if I was interested. Very very irritating - remove people’s information the first time.
Alexandra · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Hi Lotty,
We're sorry for your 1* review. We make all efforts to remove peoples details from our database when asked, but some of course may slip the net.
We wish you all the best.
Kindest regards,
Chase Buchanan
★★★★★ 5/5
GoogleEmma went above and beyond to assist me in securing a place to rent while abroad. Exceptional service and truly wanting to make sure I was happy with the property! Thank you
Lindsay · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Dear Lindsay
We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you!
We wish you all the best.
Kindest regards,
Chase Buchanan
★★★★★ 5/5
GooglePippa was absolutely amazing at finding me a rental property at really late notice and organising everything so I could move on time. Highly recommend Chase Buchanan!PositiveResponsiveness, Professionalism
Claire · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Dear Claire,
Many thanks for your great review for Pippa, we are really pleased to hear that she found you a new home and really appreciate your recommendation.
Best wishes,
Chase Buchanan
★★★★★ 5/5
GooglePippa helped me find the exact property I was looking for, she was so responsive and friendly, she made the the whole experience so easy and stress free! I would highly recommend Chase Buchanan and Pippa!PositiveProfessionalism
Melissa · 13 June 2022 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Dear Melissa,
Thank you for this 5* review for Pippa. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience!
Kind regards,
Chase Buchanan
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