★★★★★ 5/5
GoogleI recently bought a flat through Chase Buchanan. Naj Fox was responsible for the sale.
If there were 10 stars to give out, they would be for Naj. She was incredibly supportive, calm and reassuring and completely pro active at every opportunity.
I was having a tricky time with my own sale, and so Naj worked her magic in so many ways, above and beyond the line of duty, to support me, the vendors, and a very difficult solicitor.
She made the stress of moving so much easier.
Many thanks to Naj, and also Lucy, her co-star, they are a great team.
Josephine
Josephine · 13 June 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Josephine,
Thank you for this wonderful 5* review for Naj and Lucy. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleMy experience of everyone at Chase Buchanan in Teddington has been extremely positive - friendly, enthusiastic, super helpful and honest. Lucy in particular for us went above and beyond and is an absolutely fantastic estate agent! I wouldn't hesitate to sell or buy through them in the future.
Simon · 13 June 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Simon,
Thank you for this wonderful 5* review for Lucy! Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleIt’s been a perfect journey engaging with Georgina! I was nearly ‘homeless’ as I can’t find any suitable property but she helped me out by offering me a perfect riverside property just by the Hampton Court! She and her colleague Lianne are extremely professional and helpful. I’ll highly recommend her if you wish to find a perfect home!
Brant · 13 June 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Many thanks for your 5* review Brant. We really appreciate your kind words and recommendation!
Wishing you all the best in your new home.
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleI contacted Chase Buchanan after an incredibly disappointing experience with another estate agent, who failed to get me a single house viewing after a period of 2 months.
After only 1 week of the property going to market with Chase Buchanan, I had several viewings and also an offer, which I accepted.
Danielle and the team were fantastic. They were a pleasure to deal with and the communication was always forthcoming. I would highly recommend them!
Alex · 13 June 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Alex,
Thank you for your lovely review for Danielle, they will be thrilled to read this. We really appreciate your kind words and recommendation!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleWe just rented the apartment with Chase Buchanan. And I would like to thank Jennifer for her great assistance in this process. Always supportive, with can-do approach and very positive attitude! Ready to give advice and go extra mile. That all helped to run the process fast, so that we could move in within very short time.
Anastasia · 13 June 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Anastasia. We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you!
We wish you all the best.
Kindest regards,
Chase Buchanan
★★★★★ 5/5
GoogleWe couldn’t have been happier with our experience of selling our house through Chase Buchanan. Right from the start they were fantastic when we brought forward our launch date at late notice and everything since then has been really seamless. Danielle is so friendly, professional and efficient, it’s been a pleasure working with her and we would absolutely recommend them.
Kathryn · 13 June 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Kathryn,
Thank you for your lovely review for Danielle, they will be thrilled to read this. We really appreciate your kind words and recommendation!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleWe recently bought a house with Chase Buchanan and we were really happy and impressed throughout. Really felt like we could trust Danielle - she did a great job of representing the vendors but also listening to us and thinking about what would actually be right for us, which we really appreciated, especially as first time buyers. We are extremely happy with our new home.
Josh · 13 June 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Josh,
Thank you for this wonderful 5* review for Danielle. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleAdele from Chase Buchanan has been fantastic from start to finish. She secured us an offer we were happy with on the first day of viewing, and chased all parties during the conveyancing process to ensure we got the sale over the line as quickly as possible. I would certainly recommend using their services.
David · 13 June 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Mexi,
Thank you for your lovely review for Adele, they will be thrilled to read this. We really appreciate your kind words and recommendation!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleWe had a great experience with both selling and purchasing our new home with Chase Buchanan. From the initial valuation, offers and subsequent completion we felt very looked after by the entire team in Teddington. Danielle was truly great at staying on top of the solicitors to get the sale pushed through as quickly as possible and communicating between both parties. We wouldn’t hesitate recommending them to anyone looking to sell and/or buy.
Abby · 13 June 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Abby,
Thank you for your lovely review for Danielle, they will be thrilled to read this. We really appreciate your kind words and recommendation!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleRating only, no written review.
Jack · 6 March 2023 · Chase Buchanan Bear Flat
★★★★★ 4/5
GoogleReally lovely people, very helpful. It would have been 5 stars but they've been bought out recently and (as far as I can tell) have switched to using a company called Mainstay for maintenance. Their reviews are particularly poor and, from my experience so far, I can see why.
Jerome · 6 March 2023 · Chase Buchanan Bear Flat
★★★★★ 5/5
GoogleA professional, friendly and timely process: spot-on advice on preparing the house for market, a ready stream of viewings and the achievement of a good price. Well done Fidelis! Robin Campbell
Robin · 6 March 2023 · Chase Buchanan Bear Flat
★★★★★ 5/5
GoogleJust completed a sale through Fidelis and can highly recommend them.
Great communication with the whole team throughout and they answered all our queries swiftly.
No matter if I was dealing with Patrick, Mark or Matt, all are great people and are very helpful.
Will be using again next time.
Mark · 6 March 2023 · Chase Buchanan Bear Flat
★★★★★ 5/5
GoogleExcellent estate agents. Very knowledgeable about the local market, extremely helpful and very driven. We could not fault the whole team but in particular Mark was the person that led the process and focused on our sale, without his tenacious attitude our sale would not have happened. Thank you team Fidelis.
Roger · 6 March 2023 · Chase Buchanan Bear Flat
★★★★★ 5/5
GoogleHighly recommended and excellent communication!
Patrick, Mark, Matthew and the Fidelis team were a great support throughout the process of selling our house. … More
Lucy · 2 March 2023 · Chase Buchanan Bear Flat
★★★★★ 5/5
GoogleAlways a pleasure to deal with Chase Buchanan. They have never let me down with finding tenants and the ongoing service is excellent.
Robert · 25 February 2023 · Chase Buchanan, St Margarets
Agent replied · 23 October 2024
Dear Robert,
Thank you for this wonderful 5* review! Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleScott Messeder is awesome. Best Lettings Negotiator I have dealt with so far. He has been super helpful and has gone above and beyond in providing a great service. Thanks Scott
Freya · 10 February 2023 · Chase Buchanan, St Margarets
Agent replied · 9 February 2025
Dear Freya,
Thank you for this wonderful 5* review for Scott. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience!
Kind regards,
Chase Buchanan
★★★★★ 4/5
GoogleWe were very pleased with the service provided by Chase St Margarets Lettings team, who quickly found the right tenants for our recently refurbished flat. Scott and the team were fully responsive to all our requests, and all the steps in the process have been dealt with in a timely and professional manner.
Gary · 10 February 2023 · Chase Buchanan, St Margarets
Agent replied · 9 February 2025
Hi Gary,
We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you!
We wish you all the best.
Kindest regards,
Chase Buchanan
★★★★★ 5/5
Google314 / 5,000
Translation results
I have been working with CB St Margarets lettings for over 4 years regarding the placements of my Turkish and Eastern customers. The consultancy made by Scott Messeder in this sense, the time and effort he has earned with the hit houses he has shown are priceless. I appreciate him very much and I thank him.
HELİN · 10 February 2023 · Chase Buchanan, St Margarets
Agent replied · 9 February 2025
Dear Helin,
Thank you for this wonderful 5* review for Scott. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleThank you very much for your help.
Serkan · 10 February 2023 · Chase Buchanan, St Margarets
Agent replied · 9 February 2025
Many thanks for your 5* review Serkan!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleScott was really helpful and professional. I’ve been hunting for a place to rent for over 6 months and couldn’t find a place anywhere until I found Scott from Chase. What a legend, such a great help. Thank you Scott.
Marcus · 10 February 2023 · Chase Buchanan, St Margarets
Agent replied · 9 February 2025
Dear Marcus,
Thank you for your lovely review for Scott, they will be thrilled to read this. We really appreciate your kind words.
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleTop tier service from Scott - took away all the hassle of finding the right property for us to rent. Myself, the kids and the cat love our new home!
Omar · 10 February 2023 · Chase Buchanan, St Margarets
Agent replied · 9 February 2025
Dear Omar,
We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you!
We wish you all the best.
Kindest regards,
Chase Buchanan
★★★★★ 5/5
GoogleThe Chase team has always been helpful and are prepared to go the extra mile.
Alexander · 10 February 2023 · Chase Buchanan, St Margarets
Agent replied · 9 February 2025
Many thanks for your 5* review Alexander!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleGareth at Chase Buchanan St Margaret went out of his way to get all the papers sorted for the contract when I faced obstacles as a self employed. I felt well looked after. He’s very professional and provided me with a high class service.
Marta · 10 February 2023 · Chase Buchanan, St Margarets
Agent replied · 9 February 2025
Many thanks for your 5* rating Marta, we are delighted to hear that you found Gareth so professional and really appreciate your comments.
Kind regards,
Chase Buchanan
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