Trusted Agent profile · Middlesex
★★★★★
1,830 reviews across 6 offices and 3 platforms
Chase Buchanan has six offices, in Richmond, Richmond upon Thames, Teddington, Plymouth, Bath and North East Somerset and Isleworth (Middlesex). Together they have 1,830 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Chase Buchanan's six offices, most reviewed first. Each has its own page.
Showing 1,334 reviews on Google only. Show every review
5/5
GoogleWe had a really positive experience with the lettings team in Richmond they’ve helped us find a new place very quickly. Thanks Adam and Dominick!
Many thanks for your 5* review Drilon. Wishing you all the best in your new home. Kind regards, Chase Buchanan
5/5
GoogleAdam has been very helpful throughout the process. Also thank you to Dominick, Liv and Manuella. Would highly recommend.
Dear Amy, Thank you for your lovely review for Adam, Dominick, Liv and Manuella, they will all be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleAdam was just fantastic in the Richmond office. I was looking for a specific set of requirements, and I would recommend working with Adam 💯 …
Dear Jane, Thank you for your lovely review for Adam, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleAdam and Dominick were very helpful and found a great place for us in Kew would definitely recommend speaking to them if you’re looking in Richmond
Dear Mike, Thank you for your lovely review for Adam and Dominick, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleDominic and his team at the Richmond branch were very efficient and attentive and I'd highly recommend their services.
Many thanks for your 5* review Greta. Wishing you all the best! Kind regards, Chase Buchanan
5/5
GoogleEmma was amazing! She made the process so easy and was super helpful in answering all my questions. She even coordinated a virtual viewing for me. Thank you!
We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleAdam has helped us find a new place very quickly we’re so happy with his efforts. Thank you team Richmond.
Many thanks for your 5* review Marzzai. Wishing you all the best in your new home! Kind regards, Chase Buchanan
5/5
GoogleAdam has been helpful with sourcing new tenants for our property, the communication has been very good we are impressed with the efforts of the Richmond branch
Dear _Noone, Thank you for this wonderful 5* review for Adam. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
5/5
GoogleEmma was really helpful with any questions that came up when trying to sort out forms for our flat. She was always prepared and on top of things which made the process easy especially as uni students.
Dear Charlie, Thank you for this wonderful 5* review for Emma. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
5/5
GoogleI’ve been very happy with the help by the lettings team in Richmond in finding a new home for us everything was handled with care Thank You Adam and Dominick
Dear Faranak, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleEmma at Chase was extremely helpful during our property search and was eager to help in answering any questions. I’d highly recommend Emma and the Chase Buchanan team.
Dear Reece We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleDaniel Johns went above and beyond when selling our flat. He was always made himself available and always happy to help us also. Couldn’t recommend them enough
Dear Matthew, Thank you for your lovely review for Daniel, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
1/5
GoogleI am renting a flat in London via Chase Buchanan. Last week I moved in and got injured when I tried to open/close the only windows in the flat. I ended up in hospital and had an operation on a broken thumb. I've been told that CB didn't know the windows were broken as the landlords are responsible for maintenance of this flat. The landlords are obviously very irresponsible. I wonder if an estate agent can rent out a place without due diligence?
5/5
GoogleAdele and Richmond Team did a great job selling our house under adverse market conditions and made the entire process as pain free as it could be. Thanks again
Dear Aneta, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleOur personal experience with Chase Buchanan was excellent. The agent in charge, Cesar, was really helpful. Thanks again to him.
Dear Erman, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleGreat experience in letting my property in Richmond through Chase Buchanan. Thank you so much to Dominick and his team would highly recommend.
Dear Tony, Thank you for your lovely review for Dominick and his team, they will all be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleVery satisfied with the service and professionalism provided by Adam and Dominic. They’ve both acknowledged my needs in order to find a property that fits all my requirements. Will surely recommend your services with every opportunity I get. Thank you!
Dear Adriana, Thank you for your lovely review for Adam and Dominic, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleHave had such a great experience. Emma was so helpful throught the whole process (just moved to the UK and she was so patient with all of our questions). Couldn't recommend her, or Chase Buchanan more.
Dear Rhys, Thank you for your lovely review for Emma, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleVery pleased with the efficiency of team Richmond in finding new tenants for our house in Kew. Everything was tended to with care and professionalism. Thank you Adam and Dominick
Dear Awesta, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleGreat experience dealing with Dominick, having been on with another local agent for over 6 weeks he didn't over promise and delivered a great client within 24hrs of coming on the market. I would highly recommend to anyone looking to let there property.
Dear Chris, Thank you for your lovely review for Dominick, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleDaniel and Danny went above and beyond with the sale of my flat. They couldn’t have got any more viewings in and really helped push with solicitors to get it all moving. Will definitely go with them next time round. And I got the asking price!
5/5
GoogleFantastic experience using Chase Buchanan especially Daniel Johns and Danny Hicks. Very Professional, smooth and accessible. Highly recommend using if wanting to sell your home.
Dear Margaret, Thank you for your lovely review for Danny and Daniel, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleDanny Hicks and Daniel Johns are the best double act since Ant and Dec. Brilliant service, lightning-fast response times and a health dose of humour to help the sales process move along. I would thoroughly recommend them to anyone looking to sell in the Richmond area.
Dear Jane, Thank you for your lovely review for Danny and Daniel, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleI have had the pleasure of finding a property with Chase Buchanan’s Twickenham branch and now the Richmond branch has found a place for my sister as well!! Couldn’t be more impressed/appreciative of the lettings team - Thank you Adam and Chelsea!!!
Dear Nadim, Thank you for this wonderful 5* review for Chelsea and Adam. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Chase Buchanan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
Richmond has the most, with 854 reviews rated 4.7 out of 5, followed by Richmond upon Thames with 854.
The six Chase Buchanan offices, by town:
Yes. In The Trusted Agent 2026 awards, Richmond won Platinum, Richmond upon Thames won Platinum and two more branches won awards.
