Trusted Agent profile · Middlesex
★★★★★
1,831 reviews across 6 offices and 3 platforms
Chase Buchanan has six offices, in Richmond, Richmond upon Thames, Teddington, Plymouth, Bath and North East Somerset and Isleworth (Middlesex). Together they have 1,831 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Chase Buchanan's six offices, most reviewed first. Each has its own page.
Showing 1,334 reviews on Google only. Show every review
5/5
GoogleMe, personal I've seen around 50 properties from different agencies , but i have to admit that the best properties I've seen our with Chase Buchanan and also i was surprised to see such nice, professional and helpful agents, Dominick and Adam are superb. Great work guys
Dear Elliot Thank you for the wonderful review! We're delighted to hear you had a great experience with us. Your support means a lot. Best regards, Chase Buchanan
5/5
GoogleFrom the very start the communication was excellent. Also the information that we received regarding our house was really good. When we had any questions they were all very helpful. We felt that it was never a problem to contact them. Dominick was really professional and kept us up to date with the process. Adam was really good and always willing to help and returned the answers to us very quickly. Brilliant service and a really good company that you can trust.
Many thanks for your 5* review Whitney. Wishing you all the best! Kind regards, Chase Buchanan
5/5
GoogleGreat properties and excellent help from the team.
Many thanks for your 5* review Pieter. Wishing you all the best! Kind regards, Chase Buchanan
5/5
GoogleHalina and I have had the pleasure of dealing with Joel and other members of the team at Teddington. They have been proactive in forwarding properties to us, as well as arranging viewings at short notice. They are efficient, polite and excellent at understanding their clients’ needs. We will hopefully find a property soon!
Dear Alan, Thank you for your lovely review for Joel, he will be thrilled to read this! Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience. Kind regards, Chase Buchana
5/5
GoogleWe had the privilege to be helped by @Joel Kramer, @Chase Buchanan to find a property to rent. He was professional, responsive, easy to deal with and empathetic at a stressful time and in a very difficult rental market. He made it all so much easier and was great at representing both us a tenants and the landlords best interests. I would wholeheartedly, recommend seeking out Joel Kramer and the professional, caring and genuine team at Chase Buchanan, lead by @Aiden Lynch, the Area Sales Manager, who is also really fantastic to deal with! We would always go to Chase Buchanan as our first point of call when looking for a place to live.
Dear Fiona, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
1/5
GoogleRating only, no written review.
5/5
GoogleVery good and prompt service! Thank you Cesar!
Thank you for your 5* review, Hugo. We appreciate you taking the time to do this for us. All the best, Chase Buchanan
5/5
Googlethanks César for your effort and help. I recommend chase Buchan VIP services
Thank you for this wonderful 5* review for Cesar. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
5/5
GoogleDaniel put me in touch with a fantastic mortgage broker
Many thanks for your 5* review Burak. Wishing you all the best! Kind regards, Chase Buchanan
5/5
GoogleAdam was great, the service impeccable overall great agency
Many thanks for your 5* review Ceaozel. Wishing you all the best! Kind regards, Chase Buchanan
5/5
GoogleCesar Pais - CB Richmond letting one of best and very helpful. Thank you
Dear Singamuthu, Thank you for this wonderful 5* review for Cesar. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
5/5
GoogleMax is brilliant, very passionate, helpful. Thank you so much Max 🤗 …
5/5
GoogleTop team. Always polite, courteous and helpful. Adam especially.
Many thanks for your 5* review Ali! Wishing you all the best. Kind regards, Chase Buchanan
5/5
GoogleWe were happy to get such a professional service by Cesar. Thanks for the effort and swift turnaround.
Dear Aysel, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleThank you to Cesar for his help and quick turn around. Very professional, informative and pleasant to talk to. Excellent experience all around. A+
Dear Jamie, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleAfter looking for weeks with no luck Adam called us and helped find us our new flat very quickly
Many thanks for your 5* review Maksims, Wishing you all the best in your new home! Kind regards, Chase Buchanan
5/5
GoogleGreat service received in looking for a property to let and I highly recommend dominick and his team!
Thank you for your lovely review Nay, Dominick and his team will be thrilled to read this. We really appreciate your recommendation! Kind regards, Chase Buchanan
5/5
GoogleHad such a great experience with Emma. Would definitely go through her again for any future moves.
Many thanks for your 5* review Lauren! Kind regards, Chase Buchanan
5/5
GoogleCésar was very professional, answered all my queries overall, chase Buchnan is amazing. I highly recommend.
Many thanks for your 5* review Karine, Wishing you all the best in your new home. Kind regards, Chase Buchanan
5/5
GoogleThank you Daniel Johns for all your help in buying the flat. Thank you so much for the patience and optimism at uncertain and difficult times. Best wishes
Many thanks for your 5* review Alena! Wishing you all the best in your new home. Kind regards, Chase Buchanan
5/5
GoogleI had a great experience with Adam, he was helpfull and super nice with me and my brother, great place to find a house to call home
Many thanks for your 5* review Daniele. Wishing you all the best in your new home! Kind regards, Chase Buchanan
5/5
GoogleCeaser is the best lettings person at Chase Buchanan. He was so clear what I am looking for, responsive and very helpfull.
Many thanks for your 5* review Ayfer. Wishing you all the best in your new home. Kind regards, Chase Buchanan
5/5
GoogleAdam was attentive and supportive throughout the whole process as first time renters, making it as easy and smooth as possible. Would highly recommend.
Dear Sam, Thank you for your lovely review for Adam, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleI would highly recommend Cesar at Chase Buchanan - Estate Agent. He is very responsive,approachable and gets the job done professionally and in a timely manner.Overall great experience ,excellent service!
Dear Sabishka, Thank you for your lovely review for Cesar, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Chase Buchanan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Richmond has the most, with 855 reviews rated 4.7 out of 5, followed by Richmond upon Thames with 855.
The six Chase Buchanan offices, by town:
Yes. In The Trusted Agent 2026 awards, Richmond won Platinum, Richmond upon Thames won Platinum and two more branches won awards.
