★★★★★ 5/5
GoogleAll issues were resolved correctly, clearly, without delay. The Joel Kramer, turned out to be the kind of person who is really in his place: professional, correct, skillful in negotiations, quick to respond, well oriented in the market situation and legal aspects of the deal, very pleasant. I am very thankful to your agency and, of course, I will recommend you to my friends.
Оксана · 15 December 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Okcaha,
We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you!
We wish you all the best.
Kindest regards,
Chase Buchanan
★★★★★ 5/5
GoogleJoel is absolutely amazing! He went above and beyond to help me find my dream home. His knowledge of the market and attention to detail made the whole process smooth and stress-free. I highly recommend Joel for all your real estate needs!
Tyrone · 15 December 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Thank you for your kind words! We're delighted you had a great experience with us. We appreciate your support and hope to see you again soon. 🌟
Kindest regards,
Chase Buchanan
★★★★★ 5/5
GoogleJoel is an absolute superstar in the real estate world! From start to finish, he was dedicated, knowledgeable, and went above and beyond to find me the perfect home. I couldn't be happier with Joel's expertise and professionalism. If you're looking for a top-notch real estate agent, Joel is your guy!
J.7 · 15 December 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Thanks so much for your positive review! We're thrilled to hear you had a great experience with us.
Best regards,
Chase Buchanan
★★★★★ 5/5
GoogleA heartfelt appreciation to John and the sales team for their invaluable assistance and dedication throughout a challenging home purchase. Amidst a complex situation with a difficult seller, John exhibited remarkable calmness and professionalism, successfully guiding myself and my partner through the entire process. I couldn't have asked for a better agent in acquiring our first home together. I wholeheartedly recommend their services. Thanks again!
Oscar · 15 December 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Oscar,
Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. Your support means a lot.
Kindest regards,
Chase Buchanan
★★★★★ 5/5
GoogleJoel is very good and kind person! He went above and beyond to help me find perfect flat for my family. His knowledge of the market and attention to detail made the whole process smooth and stress-free. I highly recommend Joel for all your real estate needs!
Maria · 15 December 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Thank you for your kind words! We're delighted you had a great experience with us. We appreciate your support and hope to see you again soon.
Kindest regards,
Chase Buchanan
★★★★★ 5/5
GoogleCan’t recommend Jenna from the Teddington Lettings office enough! I walked into the office in the hope to find something to move into before Christmas, Jenna was super friendly and professional! She listened to exactly what I needed and informed me of a property that had just come onto the market. She shuffled her diary so that she could take me to view the property and I’m so happy because I secured the property that day and I move in before Christmas!!! I really am so thankful for her, the best experience I have ever had when looking for a property! Thank you Jenna McCann!
Chelsea · 15 December 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Many thanks for your 5* review Chelsea.
Wishing you all the best!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleAmazing experience with the CB team. Joel has been a super helpful for finding us a new tenant and was always there for our questions, always supported us moving forward. Joel went the extra mile to find a perfect tenant for our lovely flat in a very short time. And the rest of the team including Lianne was extremely professional. Highly recommended their service.
Patrick · 15 December 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Hi Patrick,
Thanks so much for your positive review! We're thrilled to hear you had a great experience with us.
Best regards,
Chase Buchanan
★★★★★ 5/5
GooglePippa and the team at Chase Buchanan have been SUCH a massive help, very knowledgeable and supportive. We're so excited to be moving into the area. Thanks so much!
Tim · 28 November 2023 · Chase Buchanan, St Margarets
Agent replied · 23 October 2024
Dear Tim, Thanks so much for your positive review for Pippa! We're thrilled to hear you had a great experience with us.
Best regards, Chase Buchanan
★★★★★ 5/5
GoogleGreat service from the lettings team and huge thank you to dominick and Adam for all your help. Highly recommend.
Jodie · 15 November 2023 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Many thanks for your 5* review Jodie.
Wishing you all the best!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleDominic was professional and friendly throughout the process. He found us a great tenant with no fuss or worries. Thank you.
Symon · 15 November 2023 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Thank you for the wonderful review, Symon! We're delighted to hear you had a great experience with us. Your support means a lot.
Best regards, Chase Buchanan
★★★★★ 5/5
GoogleJust rented my property out with Dominic Darley, would highly reccomend Chase Buchanan ,the professional service and speed of the process was excellent, the Knowledge of the market and ease to find a tenant was exemplary.
Jackie · 15 November 2023 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Dear Jackie, We greatly appreciate your positive feedback regarding Dominick. Thank you for choosing Chase Buchanan, and we're thrilled to hear you had a great experience with us.
Kindest regards,
Chase Buchanan
★★★★★ 5/5
GoogleJust rented my property out with Chase Buchanan and they found me a good quality tenant within 24hrs and I would recommend this agent to anyone looking to find a tenant. Thanks Dom for all the help.
Merv · 15 November 2023 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Hi Merv
Thanks so much for your positive review! We're thrilled to hear you had a great experience with us.
Best regards,
Chase Buchanan
★★★★★ 1/5
GoogleThe agent demonstrated a great exemple on why estate agent can have a bad reputation.
They were trying to sale a flat which wasn’t saleable, which we found out 6 months in the process. They probably do their job when there is no problem solving to do.. because the client relation skills were very poor in our situation.
They did not tried to contact me as the comment stats below.
I will stay away from this agency. I now found my new home with a different estate agency who showed more professionalism and human skills.
Boris · 15 November 2023 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Dear Boris,
I am sorry to hear of your recent experience with us and would like to discuss this further. Our customer service is very important to us and we always strive to give the best possible advice to our customers and would welcome the opportunity to demonstrate this. We have been trying to contact you recently but with no success, please contact me at your convenience on: 020 8948 1331 to discuss further.
Kindest regards,
Dominick Darley
Lettings Manager
★★★★★ 5/5
GoogleWhen selling our flat Chase Buchanan were brilliant. The Richmond team were superb - they communicated promptly, helped in areas where we unsure and generally held our hands through the process.
Alison · 15 November 2023 · Chase Buchanan Richmond
★★★★★ 5/5
GoogleDuring the stressful process of rental property viewings, I had the pleasure of dealing with the Richmond branch. Adam has been extremely professional, but above all friendly and personable, aiming to secure the best property of interest based on my personal requirements. Thankfully, the process didn't take long, and Adam made the property securing stages as swift and hassle-free as possible. I would strongly recommend Chase Buchanan to anyone looking for their next property move.
Maria · 15 November 2023 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Hi Maria
Thank you for the wonderful review! We're delighted to hear you had a great experience with us. Your support means a lot.
Best regards,
Chase Buchanan
★★★★★ 5/5
GoogleJoel Kramer and the Chase Buchanan team were really helpful throughout the process, providing regular updates and nothing was too much trouble. Great service.
Nicole · 15 November 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Nicole, Thank you for your kind words! We're delighted you had a great experience with us. We appreciate your support and hope to see you again soon. 🌟
Kindest regards,
Chase Buchanan
★★★★★ 5/5
GoogleGreat experience in finding my first rental property with Joel at Chase Buchanan. Their staffs are very helpful in every step of the way.
Alex · 15 November 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Hi Alex,
Thanks so much for your positive review! We're thrilled to hear you had a great experience with us.
Best regards,
Chase Buchanan
★★★★★ 5/5
GoogleChase Buchanan Teddington helped us with a smooth move to our new house with a professional manner. Especially Joel has been reachable for all our questions and made his best to address them.
Ozgur · 15 November 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Many thanks for your 5* review Ozgur.
Wishing you all the best!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleI am incredibly thankful for the exceptional support provided by Adele Basma from Chase Buchanan TW11, during the purchase of my flat in Teddington. Facing a difficult freeholder, I found Adele to be a true professional and a reliable partner throughout the process.
I highly recommend Adele and Chase Buchanan Teddington to anyone seeking a trustworthy and competent estate agent. Their expertise and unwavering support make them a standout choice in the real estate industry. Thank you, for your outstanding service and for making my home-buying experience a positive one despite the challenges we faced.
Mykola · 15 November 2023 · Chase Buchanan Teddington
Agent replied · 12 June 2024
Dear Mykola,
Thank you for this wonderful 5* review for Adele. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleI have had the pleasure of finding a property with Chase Buchanan’s Twickenham branch and now the Richmond branch has found a place for my sister as well!! Couldn’t be more impressed/appreciative of the lettings team - Thank you Adam and Chelsea!!!
Adam · 26 October 2023 · Chase Buchanan Richmond
Agent replied · 25 October 2024
Dear Nadim,
Thank you for this wonderful 5* review for Chelsea and Adam. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleHighly recommended and excellent communication!
Patrick, Mark, Matthew and the Fidelis team were a great support throughout the process of selling our house.
From the first visit through to completion, communication was excellent. We were guided through the process with care and professionalism.
Patrick kept us regularly updated and responded very promptly to all our queries.
We are very grateful to Fidelis for providing a great service and making the whole experience of selling our house as stress-free as possible!
We have no hesitation in recommending Fidelis Estate Agents.
Lucy · 24 October 2023 · Chase Buchanan Bear Flat
★★★★★ 5/5
GoogleRating only, no written review.
Shubham · 24 October 2023 · Chase Buchanan, St Margarets
Agent replied · 23 October 2024
Many thanks for your 5* review Shubham.
Wishing you all the best.
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleRating only, no written review.
GUNDIPIKA · 24 October 2023 · Chase Buchanan, St Margarets
Agent replied · 23 October 2024
Many thanks for your 5* review Gundipika.
Wishing you all the best!
Kind regards,
Chase Buchanan
★★★★★ 5/5
GoogleRating only, no written review.
Nicole · 24 October 2023 · Chase Buchanan, St Margarets
Agent replied · 23 October 2024
Many thanks for your 5* review Nicole.
Wishing you all the best.
Kind regards,
Chase Buchanan
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