Trusted Agent profile · Middlesex
★★★★★
1,831 reviews across 6 offices and 3 platforms
Chase Buchanan has six offices, in Richmond, Richmond upon Thames, Teddington, Plymouth, Bath and North East Somerset and Isleworth (Middlesex). Together they have 1,831 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Chase Buchanan's six offices, most reviewed first. Each has its own page.
Showing 1,334 reviews on Google only. Show every review
5/5
GoogleGeorge Burman-James provided an exceptional service throughout my property search. His expertise and tailored approach truly set him apart from other agents I had dealt with.
Hi Kate, thank you for taking the time to write a great review. We really appreciate the kind words and support. If you require any further assistance, we will be happy to help.
5/5
GoogleProfessional and honest, I would surely get back to them in the future.
Hi Nilly, thank you for the great review. We appreciate the kind words and support. Should you require any further assistance, we will be happy to help.
5/5
GoogleFantastic service! Put it on the market on Monday, had tenant by Wednesday - I honestly don't think it is possible to have had a better service. I chose Chase B because they were close to the property, but also because of the kindness they showed towards me. I wasn't hassled, I felt heard, they worked at breakneck speed to find the right tenant, the best price and I honestly am slightly godsmacked at how brilliant they have been. Thank you so much Lianne and Joel. Just exceptional service.
Hi Caitlin, thank you for the great review and sharing your experience with Chase Buchanan. We are thrilled to read about the great service you received. Thank you for the kind words and support, should you need anything else, we will be happy to help.
5/5
GoogleAmazing service .. quick response Moving went smooth and all the questions were answered .. thank you
Hi Mrmr, thank you for taking the time to write a great review. We are so glad you received an amazing service and all questions were answered. Should you need anything else, we will be happy to help.
5/5
GoogleGreat service from Joel
5/5
GoogleJoel has been extremely helpful, would recommend !
HI Bella, thank you for the great review! We are so glad Joel was helpful. We appreciate the support and should you require any further assistance, we will be happy to help.
5/5
GoogleWe have had the pleasure of dealing with Joel Kramer, of Chase Buchanan, in our search for a rental property during our six-month sojourn in London. Joel has been extremely efficient, personable, informative and, very importantly, responsive in our finding the perfect property for our needs. We would highly recommend Joel, and Chase Buchanan.
Hi David, thank you for taking the time to write a great review. We are so glad Joel was efficient and responsive. We appreciate the support and should you require any further assistance, we will be happy to help.
5/5
GoogleI recently had the pleasure of working with Joel and the team at Chase Buchanan during my search for a new studio, and I couldn't be more satisfied with the service I received. Joel, as the Lettings Negotiator, was incredibly professional, and responsive, therefore, the experience was outstanding and made the whole process easy and stress-free. He took the time to understand my needs and was always available to help. Thanks to Joel and the team, I found the perfect studio. Highly recommend their services!
HI A, thank you for taking the time to write a great review and sharing your experience with Joel. We are so glad he was professional and responsive. We really appreciate the support and should you need anything else, we will be happy to help.
5/5
GoogleThank you George for all your hard work! Fantastic service!
5/5
GoogleI’m so happy with my new apartment, thank you George!
Hi Oscar, thank you for great review. Have a lovely day!
5/5
GoogleThank you Joel for the great service. Found me a really nice house in Teddington
5/5
GoogleChelsea and Audrey and the team at Chase are exceptionally professional and reassuring. They have not only supported us to find new tenants quickly, they have also helped us navigate a series of major issues caused by our last agency. All at very short notice. We would highly recommend them to any other landlords or sellers.
5/5
GoogleBrilliant team! Liane & Joel have been exceptionally patient and responsive. 👌 …
5/5
GoogleJoel was really helpful and the best agent we saw while we were searching. Would definitely recommend using them.
5/5
GoogleI had a great experience with Joel who assisted us in finding and securing a property to rent. The end-to-end process was smooth and easy through Joel's consistent and quick communication. The renting process can be tough and I can't recommend Joel enough to make it a pleasant and stress-free experience.
5/5
GoogleI would recommend this agency to everyone and especially very helpful agent George who exactly knew my needs and found me a perfect new home :)
Hi Kasia, thank you for the great review. We are so glad George was helpful and found your perfect home. We hope you love your new home and wish you all the best.
5/5
GoogleGeorge was incredibly helpful! I'll be keeping his name in my rolodex and ringing him any time I have to find a new place to live. 6 stars!
Hi John, Thank you of sharing your experience with George. We are so glad he was so helpful. We appreciate the review and are always here to help.
5/5
GoogleVery good experience of help we have had from Joel Kramer and team in arranging for us to rent a property in Teddington
5/5
GoogleMany thanks to Karen and the sales team for the excellent service provided in the sale of my Teddington flat. Professional and efficient from start to finish.
5/5
GoogleJoel and the whole team in Teddington and Hampton Hill have been very kind, helpful and professional in finding a flat for us. Definitely recommend their services!
Hi Amanda, Thank you for taking the time to write a great review Its great to hear that Joel and the team were helpful and professional. We appreciate the support. Best wishes Chase Buchanan
5/5
GoogleWe'd been with a different estate agent for several months before switching to Chase Buchanan in desperation and we're so glad we did. Within one weekend we were under offer, the experience was night and day. John and the team are fantastic - aproachable, genuine and responsive. Would highly recommend.
Hi Grace, Thank you for taking the time to write a great review. We are so glad you made the switch and found us approachable and responsive. We appreciate the support and wish you all the best. Chase Buchanan
5/5
GoogleJoel and the team at Chase Buchanan in Teddington were hugely helpful and professional, as well as friendly, in aiding my search for a flat. Once I found the property I wanted - only the second they showed me - Lianne eased me through the online referencing and checking with skill and courtesy. In barely a week a dream flat was discovered, and the business side of things was done and dusted.
Hi Nigel, Thank you for taking the time to write a great review and sharing your experience with Joel. We are so glad he was so professional and friendly throughout the process. We hope you love your new home. Best wishes Chase Buchanan
5/5
GoogleAmy and the rest of the team were extremely helpful in helping us secure a flat. It was a relatively straightforward process and we received fast responses to any queries we had.
Hi Zoe, thank you for taking the time to write a great review. We are so glad Amy and the team were helpful. Should you need any further assistance, we will be happy to help.
5/5
GoogleFrom start to finish very professional and helpful approach from David, I can't describe how grateful we are that we dealt with someone who cares about the customer. From last minute requests to answering emails with no time it's a rare experience those days. If you need to see the property again for whatever reason David is the guy who will always help you and make this happen. Smooth transaction.
Hi Michal, Thank you for taking the time to write such a great review and sharing your experience. We are so glad David was so helpful and made the transaction smooth. We appreciate your support and wish you all the best. Chase Buchanan
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Chase Buchanan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
Richmond has the most, with 855 reviews rated 4.7 out of 5, followed by Richmond upon Thames with 854.
The six Chase Buchanan offices, by town:
Yes. In The Trusted Agent 2026 awards, Richmond won Platinum, Richmond upon Thames won Platinum and two more branches won awards.
