★★★★★ 5/5
GoogleJordon is absolutely outstanding! His deep knowledge of the area is impressive, and what truly sets him apart is his ability to listen and understand exactly what the client needs. It has been a real pleasure working with him, as he is not only professional but also attentive and personable. Highly recommend Jordon for anyone looking for a seamless and enjoyable property experience!
Svetlana · 11 October 2024 · Chase Buchanan Richmond
Agent replied · 25 October 2024
Hi Svetlana, thank you for taking the time to share your feedback. We appreciate the great review and are always here to help if you need anything further.
★★★★★ 5/5
GooglePartnering with Jordon as my real estate agent was a fantastic experience. His deep knowledge of the Richmond market truly sets him apart, and he made sure I felt comfortable and supported every step of the way. His attention to detail and personalized approach made all the difference. Thanks to Jordon, the whole process was far easier than I ever expected. I’m incredibly grateful for his help and would gladly work with him again!
Patrick · 11 October 2024 · Chase Buchanan Richmond
Agent replied · 25 October 2024
Hi Patrick, thank you for taking the time to leave some positive feedback. We are so glad Jordon made you feel comfortable and supported you every step of the way. We appreciate the support and wish you all the best
★★★★★ 5/5
GoogleI instructed Chase Buchanan to try to find me tenants for a house I was letting in the Richmond area.
My points of contact were Pippa Stafford and Sarah Lowis.
Our relationship turned out to be short and sweet. They used their knowledge of the local lettings market to introduce us to a suitable family within a matter of a day.
It’s been a joy to work with them both. The process was quick and painless.
I’m very happy to recommend Pippa and Sarah.
Tamara · 9 October 2024 · Chase Buchanan, St Margarets
Agent replied · 23 October 2024
Hi Tamara, thank you for leaving some positive feedback. We are so glad the team were a joy to work with. Please let us know if you need anything else.
★★★★★ 5/5
GoogleRating only, no written review.
Himanshu · 8 October 2024 · Chase Buchanan Teddington
Agent replied · 22 October 2024
Thank you for the 5 stars!
★★★★★ 5/5
GoogleJoel was very responsive and helpful during our rental search. He was also very willing to be flexible with the timing of viewings around core working hours. This was really important with both of us working a 9-5. Would recommend!
Jake · 8 October 2024 · Chase Buchanan Teddington
Agent replied · 22 October 2024
Hi Jake, thank you for taking the time to write a great review. We are so glad Joel was responsive and helpful. We appreciate the positive feedback and wish you all the best.
★★★★★ 1/5
GoogleDisrespectful place. I emailed and submitted a message on their website and got no response. I then called today. I asked to rent a three bedroom property. I tell them that I am the only one that will be living at the property on a permanent basis and that my parents will visit. Then they continue to ask "It's a three bedroom property so who else will be living at the property?". Totally disrespectful that they were not willing to take my word for it (and, of course, I understand that referencing and such will take place afterwards). My salary can cover the rent so it is not their issue. I suspect that the reason they did not believe me is because I am not white and have an accent.
Dinner · 7 October 2024 · Chase Buchanan Plymouth
Agent replied · 23 October 2024
Hi Abhinav, we're sorry to see you have left this review. We ask all prospective tenants for details of who would be living at the property, to ensure we meet the landlord's requirements and comply with any potential licensing regulations.
Renting a three-bedroom property to a single occupant shouldn’t pose any issues and we believe there may have been some miscommunication during the call.
If you would like to discuss this further, please feel free to contact us and we would be happy to assist in finding a suitable property for you.
★★★★★ 5/5
GoogleMark and the team at the bear flat branch have been tremendous throughout the whole process from start to finish. They were extremely helpful and provided great advice and help when needed and also were great at checking in and keeping me up to date along the way. Thanks they definitely made the process of selling a house a lot simpler.
Jaz · 6 October 2024 · Chase Buchanan Bear Flat
Agent replied · 23 October 2024
Hi Jaz, we appreciate your positive feedback and are so glad the team were helpful and made the process of selling a lot simpler. Wishing you all the best.
★★★★★ 5/5
GoogleGeorge was amazing at helping me find tenants for my property, thank you!
Melanie · 4 October 2024 · Chase Buchanan Richmond
Agent replied · 25 October 2024
Hi Melanie, thank you for taking the time to leave a great review. All the best.
★★★★★ 5/5
GoogleGeorge was a standout professional at Chase Buchanan Richmond. His comprehensive knowledge of the Richmond area and commitment to our needs made the rental search effortless - Highly recommend!
Matt · 4 October 2024 · Chase Buchanan Richmond
Agent replied · 12 June 2024
Hi Matt,
Thank you for the great review. We are so pleased you would recommend George.
We appreciate the support and wish you all the best,
Chase Buchanan
★★★★★ 5/5
Google"I had the pleasure of working with Jordon to find my new home, and I can't recommend him enough. From the very beginning, he was attentive and professional. Jordon was patient throughout the entire process, always available to answer my questions, and offered valuable insights that made my decision much easier. If you're looking for an estate agent who genuinely cares, Jordon is your person"
Annabelle · 4 October 2024 · Chase Buchanan Richmond
Agent replied · 25 October 2024
Hi Annabelle, we're glad to hear Jordon was attentive and professional. Thank you for the review.
★★★★★ 5/5
GoogleRating only, no written review.
Avril · 2 October 2024 · Chase Buchanan, St Margarets
★★★★★ 5/5
GoogleAll staff at Chase Buchanan v helpful in the challenging process of London property rental !! Special mention to Joel and Lianne at Teddington office for their top team work always v approachable and friendly giving a personal service both knowing and understanding their clients.I would highly recommend !!
Sally · 1 October 2024 · Chase Buchanan Teddington
Agent replied · 22 October 2024
Hi Sally, thank you for taking the time to write a great review. Its great to read how the team were approachable and friendly. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleI can recommend highly Jordon from this agency!!
True professional and kind!He understand us from the very first phone call! He helping us so much with this process to be stress-free!
He knows the local market and always is prepared to answer our questions!The most important is that he's working with his heart which the last weeks with agents wasn't very pleasant until we met him!
If you're looking for a reliable and friendly agent, he is the one!
Thank you!
Kyriaki & Kaloudis
Kyriaki · 27 September 2024 · Chase Buchanan Richmond
Agent replied · 25 October 2024
Hi Kyriaki, thank you for taking the time to write a great review and sharing your experience with Jordon. We appreciate the support and are always here to help.
★★★★★ 5/5
GoogleGeorge’s attention to detail and willingness to go the extra mile really stood out! Highly recommend George to any landlord in need of quality tenants! Top bloke as well.
Luke · 25 September 2024 · Chase Buchanan Richmond
★★★★★ 5/5
GoogleGeorge and the CB team were excellent in helping find a wonderful property for my parents. The whole process was seemless. George's after service was excellent also as he remained involved in the whole process until my parents were moved in
Jaymin · 25 September 2024 · Chase Buchanan Richmond
Agent replied · 25 October 2024
Hi Jaymin, thank you for leaving a great review. We are so glad George helped you find a wonderful property for your parents. We hope they love their new home. Wishing you all the best.
★★★★★ 5/5
GoogleA huge thanks to Jordon! He truly listened to us, understood our preferences, and used his deep knowledge of the property market to deliver a result that exceeded our expectations. This is what exceptional service looks like!
Alexey · 25 September 2024 · Chase Buchanan Richmond
Agent replied · 25 October 2024
Hi Alexey, thank you for taking the time to write a great review and sharing your experience with Jordon. We are thrilled to read the kind words you have written. We appreciate the support.
★★★★★ 5/5
GoogleChase Buchanan Agency has been brilliant. Their agents are very helpful. They helped me to find my new home. Special thanks for my agent, George B-James, who helped me a lot. Moving house is very stressful but when you have a great team who is helping and supporting you, is priceless.
Tarnóczi · 25 September 2024 · Chase Buchanan Richmond
Agent replied · 25 October 2024
Hi Tarnoczi, thank you for taking the time to write a great review. We appreciate the kind words and support. We hope you love your new home, wishing you all the best.
★★★★★ 5/5
GoogleSo impressed with the service we received from George & Jordan at Chase Buchanan. They worked efficiently and were extremely informative from start to finish- from the arranging of the viewing, to showing us around the property and then on to the offer and referencing process. We could not of wished for a better service! We would highly, highly recommend! Thanks again
Laura · 25 September 2024 · Chase Buchanan Richmond
Agent replied · 25 October 2024
Hi Laura, thank you for taking the time to write a great review and sharing your experience with George and Jordan. Its great to read how informative they were. We appreciate the kind words and support, wishing you all the best.
★★★★★ 5/5
GoogleI had the pleasure of working with Jordon Hickson from Chase Buchanan Richmond, and I couldn’t be more impressed with his professionalism and expertise. Jordon went above and beyond to ensure every step of the process was smooth and stress-free. His deep knowledge of the local market, attention to detail, and genuine care for his clients really stood out. He was always available to answer questions, provided valuable insights, and kept everything moving efficiently. If you’re looking for an estate agent who is not only skilled but also personable and reliable, I highly recommend Jordon!
Marina · 25 September 2024 · Chase Buchanan Richmond
Agent replied · 25 October 2024
Hi Marina, thank you for taking the time to write a great review. We are so glad Jordan went above and beyond and made the process smooth and stress-free. We appreciate the kind words and wish you all the best.
★★★★★ 5/5
GoogleI can't recommend George and Jordan highly enough! From start to finish, their professionalism and dedication were outstanding. They made the entire process smooth and stress-free, always keeping me informed and answering my questions promptly. Their knowledge of the local market is impressive, and they went above and beyond for us. I truly felt like they had my best interests at heart. If you're looking for a reliable and friendly estate agent, look no further than George and Jordan. Fantastic service!
Riccardo · 25 September 2024 · Chase Buchanan Richmond
Agent replied · 25 October 2024
Hi Riccardo, thank you for taking the time to share your positive feedback! We are so glad you received such a great service making the process smooth and stress-free. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleAbsolutely thrilled with the exceptional service provided by Chelsea the lettings manager, George and Jordon in the lettings team! As a landlord, I was impressed by their professionalism and efficiency from start to finish. They managed everything seamlessly, from finding reliable tenants to handling all the paperwork with precision. Their communication was top-notch, keeping me informed every step of the way. It's rare to find such a dedicated team that genuinely cares about both landlords and tenants. I highly recommend them all - thank you all so much!
Mikhail · 25 September 2024 · Chase Buchanan Richmond
Agent replied · 25 October 2024
Hi Mikhail, thank you for taking the time to write a great review and sharing your experience with the team. We are so glad they managed everything seamlessly and kept you informed every step of the way. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleAmy is extremely helpful in our search for our next property. Amy always keeps us informed of what is coming on to the market before it gets posted to Rightmove.
Tom · 23 September 2024 · Chase Buchanan, St Margarets
Agent replied · 23 October 2024
Hi Tom, thank you for sharing your experience with Amy. She will be thrilled by the kind words. Wishing you all the best.
★★★★★ 5/5
GoogleWithin the stresses and craziness of the current rental market.I was looking for a new place to live.Pippa Stafford has been really helpful , patient, hardworking and most importantly an honest person. Its what makes her stand out really.She helped me find my next rental home and Im very grateful.Thank you Pippa.
Dina · 23 September 2024 · Chase Buchanan, St Margarets
Agent replied · 23 October 2024
Hi Dina, thank you for your positive feedback. We are thrilled by your kind words about Pippa. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleHaving returned from abroad at short notice, we were incredibly impressed with the service we received from Pippa at Chase Buchanan in St Margarets. She went above and beyond to find us a fantastic location in a tricky catchment. We cannot recommend Pippa highly enough!
Neil · 23 September 2024 · Chase Buchanan, St Margarets
Agent replied · 23 October 2024
Hi Neil, thank you for taking the time to write a great review and sharing your experience with Pippa. We are so glad she went above and beyond for you. Thank you for support, best wishes.
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