Trusted Agent profile · Middlesex
★★★★★
1,829 reviews across 6 offices and 3 platforms
Chase Buchanan has six offices, in Richmond, Richmond upon Thames, Teddington, Plymouth, Bath and North East Somerset and Isleworth (Middlesex). Together they have 1,829 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Chase Buchanan's six offices, most reviewed first. Each has its own page.
Showing 1,334 reviews on Google only. Show every review
5/5
GoogleI couldn’t have had better support and service from Scott in dealing with the sale of my mothers apartment, he took away at of the stress and pressure, would highly recommend
Hi Caroline, Thank you for the great review, we are so glad you had the best support and service from Scott. Best wishes for 2024! Chase Buchanan
5/5
GoogleChase Bucanan Plymouth, very helpful in finding me an investment property and now handling the rental side. One stop shop.
5/5
GoogleSteve showed us a flat, was really knowledgeable or not only the place but the area, and was on hand to walk thru the next steps - recommend Steve and the firm Chase
Hi Steven, Thank you for taking the time to write a review and share your experience. We are glad Steve and the team were on hand to help. We appreciate your support. Best wishes Chase Buchanan
5/5
GoogleScott & the team were fantastic during my purchase, answering any queries and ensuring the transaction went as smoothly as possible. I can't recommend them highly enough.
Hi Paddy, Thank you for the great review! We are so glad Scott and the team we helpful making the transaction smooth. Best Wishes for 2024! Chase Buchanan
5/5
GoogleWould recommend this estate agency. Lovely personalities within the company and always updated us on any processes that were going on within the sale of the house!
Hi Andrew, Thank you for taking the time to write a lovely review. We are so pleased you was kept well informed and we appreciate the recommendation. Best wishes Chase Buchanan
5/5
GoogleIt was a joy working with Scott to sell our house. He kept us in the loop at every stage and was professional throughout. Highly recommend
Hi Michael, Thank you for taking the time to write a great review. We are so glad Scott was professional and kept you in the loop throughout the whole process. Best Wishes Chase Buchanan
5/5
GoogleI recently sold a flat in Plymouth. Scott worked so hard and went out of his way to make the transaction smooth and quick. He couldn't have been more helpful! Thank you, Scott!
Hi Jo, Thank you for the great review! We are pleased Scott was so helpful and went out of his way for you! Best Wishes. Chase Buchanan
5/5
GoogleScott helped my partner & I buy our first home. Chase Buchanan went above-and-beyond and we highly recommend them to all.
Hi Tim, Thank you for writing such lovely words. We are so glad the team went above and beyond. We appreciate your support. Best Wishes Chase Buchanan
5/5
GoogleHighly recommended for.a professional and totally supportive service. Great pictures with all round video and great advice on the best way to present. Flat sold very quickly with follow up support throughout the whole process equally excellent. Thank you Scott
Hi Mary, Thank you for taking the time to write a great review! We are glad you received a professional and supportive service from Scott, he will be thrilled with your kind words. All the best Chase Buchanan
5/5
GoogleI have recently moved into my new rented accommodation and the whole process has been faultless. Sarah has been super helpful in making sure everything ran smoothly for me. Highly recommend! :)
Hi Amy, Thank you for sharing your experience with Sarah and how helpful she has been, we are so pleased you would recommend us. All the best. Chase Buchanan
5/5
GoogleI've recently let my property with Chase Buchanan and can't honestly recommend them enough, especially Debi who was brilliant from start to finish and found us some lovely tenants, such a caring and professional lady, thank you again!
Hi Michaela, Thank you for writing a great review. Its great to hear that Debi found you great tenants and was helpful in the process. Best Wishes Chase Buchanan
5/5
GoogleScott and the team have been wonderful all the way through the sale of my late Father’s home. Scott has been caring and compassionate through this emotional time. Always acting in a professional, efficient way with excellent communication and ready to go the extra mile. I would have no hesitation in recommending. Thank you Scott.
Hi Jo. Thank you for sharing your experience with Scott and the team. Its lovely to hear how professional and compassionate Scott was throughout the process. Our condolences and best wishes for the year ahead. Chase Buchanan
5/5
GoogleHighly recommend Chase Buchanan Plymouth. Scott was extremely knowledgeable and professional and extremely friendly. The photos and video that were taken of our home were excellent. Stephen was amazing. He was extremely professional, friendly and very honest. He couldn't do enough for us and kept us informed throughout. Stephen and Scott are a asset to Chase Buchanan. In fact the whole team were amazing. Thank you so much. Highly recommend.
Hi Julie, Thank you for taking the time to share your experience with Scott and Stephen. They will be thrilled with your kind words! We are so thankful for your support. Best WIshes Chase Buchanan
5/5
GoogleI instructed Chase Buchanan Plymouth to sell a property that is managed by their lettings team. A sale has just agreed. Excellent service, Scott and Stephan have been very professional throughout the process so far. Debi and the team have been amazing as always with the letting of my other properties.
Hi David, Thank you for taking the time and sharing your experience with Scott and Stephen. Its great to hear how professional they were throughout the process. Thank you for your support and all the best. Chase Buchanan
5/5
GoogleScott at Chase Buchanan exceeded all expectations! His professionalism, attention to detail, and commitment to client satisfaction truly set him apart. He guided us seamlessly through the entire process, demonstrating a deep knowledge of the market. Scott's responsiveness and ability to address any concerns promptly made our experience exceptional. We highly recommend Scott for his expertise and outstanding service. Five stars without a doubt!
Hi Josh, Thank you for the kind words and great review! We pride ourselves on professionalism and Scott has shown just that! We appreciate your support. Best wishes Chase Buchanan
5/5
GoogleScott and his team were super lovely, very helpful and friendly. I was a first time buyer and Scott made the process very easy, kept in touch all the time and didn’t mind me ringing multiple times a week for updates!!! Was happy for me to book more than one viewing and all round very nice team.
Hi Lauren, Thank you for sharing your experience with Scott and how helpful and friendly his team were. We are glad Scott made the process easy and kept you informed. We hope you found your dream home. Kind Regards Chase Buchanan
5/5
GoogleExceptional Service from Scott - A Top-Notch Estate Agent! I recently had the pleasure of working with Scott to sell my house, and I couldn't be more impressed with the level of service he provided. From start to finish, Scott demonstrated an exceptional commitment to ensuring a smooth and stress-free experience. Throughout the entire process, Scott's communication skills were outstanding. He struck the perfect balance, keeping me informed at every crucial stage without overwhelming me with unnecessary details. It was evident that he understood the importance of timely updates, and his proactive approach ensured that I was always in the loop, making the entire selling process seamless. One aspect that truly set Scott apart was his genuine concern for my well-being. Not only did he excel in the real estate aspects of the transaction, but he also took the time to check in on me personally. This thoughtful gesture went above and beyond my expectations and demonstrated Scott's dedication to building lasting relationships with his clients. As if that wasn't enough, Scott is now actively assisting me in my search for a new home. His expertise in the real estate market, coupled with his friendly and approachable demeanor, has made this daunting task much more manageable. In summary, I wholeheartedly recommend Scott. If you're looking for a professional, attentive, and personable estate agent, look no further. Scott's commitment to his clients is truly commendable, and I am grateful for the outstanding service he provided during the sale of my house. Thank you, Scott, for going above and beyond to make this experience a positive one!
Hi Chee Tse, Thank you for taking the time to leave such a comprehensive and positive review. We greatly appreciate hearing about your experience and we're incredibly pleased to hear that Scott managed to exceed your expectations with his dedication and excellent communication skills. Your kind words reflect the values that our team strives for each day, and we are delighted to hear that you have witnessed that dedication firsthand. Our priority is to ensure that our clients receive the attention, service, and consideration they deserve when navigating the real estate market, and it's clear that Scott did just that. I am certainly proud of Scott for truly setting himself apart by checking in on you personally and fostering lasting relationships with clients. I will pass on your generous remarks to him, and I am sure he will be thrilled to know that you are satisfied with his service and his efforts in helping you find a new home. Your recommendation means a lot to us, as we understand the value of genuine client feedback. It serves as an encouragement to all of us, to keep providing exceptional service and to continually aim to exceed our clients' expectations in every interaction. Once again, thank you very much for your glowing review of Scott and our services. We look forward to assisting you further in your house search, and any other real estate needs you might have in the future. Best regards, Chase Buchanan
5/5
GoogleOur experience with Chase Buchanan Plymouth has been very positive. We were looking to buy our first house and we had a viewing with Scott for a property we were interested in. He was very friendly and helpful at all times and the communication was very good, he was prompt to answer any questions and enquiries we had. We have recently moved to the property and we are very happy. Thank you Chase Buchanan Plymouth for your help and kindness during the whole process.
Hi Johana Thankyou for taking the time to write such a great review. We are so glad Scott was helpful and friendly and was able to promptly answer any queries. We appreciate your support and wish you all the best! Chase Buchanan
4/5
GoogleScott is extremely friendly and personable. He did a wonderful job of photographing the house and I enjoyed his diligent and professional approach. I had no concerns giving him keys and he went above and beyond when he kindly offered to take in my Hello Fresh delivery and unpack into the fridge while I was away. Only minor negative was, rather than supply hardcopies of the seller pack, I had to print at home myself but Scott did make the time to come over and collect. We were lucky in that we received an acceptable offer within the first week of listing, fingers crossed all goes well now to completion!
Hi Pollyanna, Thank you for taking the time to write such a great review and share your experience with Scott. Its great to hear how helpful and professional Scott was when dealing with your case. We have our fingers crossed for you, all the best! Chase Buchanan
5/5
GoogleHad a great experience buying a property with Chase Buchanan. Scott was very proactive and always on hand for any questions. Made it a smooth process for us as buyers and was clearly a good estate agent for the sellers too. Great communication throughout. I am now selling my property with CB after being impressed during our purchase and so far so good. The marketing photos and 3d view were great and the whole process to date has been quick and I have been kept informed throughout by both Scott and Stephen. Hopefully the rest of the process will go well with their support!
Hi LS, Thank you or taking the time to write such a great review. We appreciate your kind words on how proactive and helpful Scott was during the process. Thank you for the support and best wishes. Chase Buchanan
5/5
GoogleScott and the team have been awesome from the start. Found us a buyer within a week. Marketed out home with amazing photos and 3D walkabout technology. Great communication (they always answer the phone and get back to you) throughout the sale and we cannot stress how trusting they have made us feel. We have experiences some shocking estate agents over the last few months but Chase Buchanan are definitely NOT that. They are professional and will really make you feel like part of the whole process. Highly recommended.
Hi Greg, Thank you for taking the time to write a great review! We are so happy Scott and the team were helpful and that you would recommend us to. We hope to work with you again, should you ever need us! All the best. Chase Buchanan
5/5
GoogleHad a great experience engaging with them. George was fantastic, we felt well understood and looked after.
Hi Derick, thank you for the great review and sharing your experience with George. We appreciate the support and wish you all the best.
5/5
GoogleFinally relocated back to the uk, without the help of Jordon it would not have been possible. His communication was first rate and his advice when we crossed a few hurdles was much appreciated . Thank you Jordon. Even when we popped in the office all the staff we dealt with were very helpful.
Hi Joanna, thank you for taking the time to leave some positive feedback. We are so glad Jordon was so helpful. We appreciate the support and wish you all the best.
5/5
GoogleJordon truly looks after his clients with care and dedication. From start to finish, he ensured every detail was handled smoothly and made me feel completely supported throughout the process. Highly recommend!
Hi Oksana, thank you for taking the time to leave a great review. We are so glad Jordon ensured every detail was handled smoothly and made you feel comfortable. We wish you all the best.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Chase Buchanan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
Richmond has the most, with 853 reviews rated 4.7 out of 5, followed by Richmond upon Thames with 853.
The six Chase Buchanan offices, by town:
Yes. In The Trusted Agent 2026 awards, Richmond won Platinum, Richmond upon Thames won Platinum and two more branches won awards.
