5/5
GoogleIt was a pleasure dealing with Joel, he was extremely helpful, friendly and a delight to deal with.
Agent replied · 11 November 2024
Hi Samantha, thank you for the great review. We appreciate the support and wish you all the best.
Trusted Agent profile · Middlesex
Chase Buchanan estate agents in Richmond, Richmond upon Thames, Teddington and 3 more
★★★★★
1,829 reviews across 6 offices and 3 platforms
Chase Buchanan has six offices, in Richmond, Richmond upon Thames, Teddington, Plymouth, Bath and North East Somerset and Isleworth (Middlesex). Together they have 1,829 reviews on three platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Chase Buchanan's six offices, most reviewed first. Each has its own page.
- Chase Buchanan Richmond20 Red Lion Street, TW9 1RW853 reviews · 422 on Google (4.9)71 in the last 90 days
- Chase Buchanan, St Margarets124 St. Margarets Road, St Margarets, TW1 2AA, TW1 2AA853 reviews · 418 on Google (4.8)54 in the last 90 days
- Chase Buchanan Teddington43 High Street, TW11 8HB768 reviews · 342 on Google (4.9)52 in the last 90 days
- Chase Buchanan Plymouth77 North Hill, Plymouth, PL4 8HB, PL4 8HB543 reviews · 97 on Google (4.4)52 in the last 90 days
- Chase Buchanan Bear Flat6 Wellsway, Bath, BA2 3AQ, BA2 3AQ491 reviews · 59 on Google (4.9)52 in the last 90 days
- Chase Buchanan Isleworth7 Odeon Parade, 480 London Road, TW7 4DE1 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 1,334 reviews on Google only. Show every review
Google5/5
GooglePeople say that Real Estate is all about deals, the negotiations, the winnings and that you are in the" property business". And once in a while you come across as certain "Ayesha Uddin" and then it dawns on you that real estate is more about integrity character, honesty and that you are in a "people's business ". If all things equal we will buy from Ayesha, if all things not equal, we will still buy from Ayesha. Whilst we couldn't make a deal, she still remains the best property agent we have ever dealt with.
Agent replied · 11 November 2024
Hi Schrichith, thank you for taking the time to write a great review. We are so glad you received such a great service from Ayesha, she will b so thrilled by the positive words. We appreciate the support and wish you all the best.
5/5
GoogleThank you to George for helping me and my husband move to Richmond, he made everything super easy, highly recommend : )
Agent replied · 8 November 2024
HI Dominique, thank you for the great feedback. We appreciate the support and wish you all the best.
5/5
GoogleHuge thanks to Louis Dunn for this help yesterday. He’s a huge credit to the team and very helpful with his insights
Agent replied · 10 November 2024
Hi George, thank you for the great review. We appreciate the support and wish you all the best.
5/5
GooglePip was great to deal with and guided me to finding my perfect home, would highly recommend!
Agent replied · 10 November 2024
Hi Lachie, thank you for the great review. We appreciate the support. Best wishes.
5/5
GoogleGeorge was so helpful with my rental search, he was always more than happy to go above and beyond, Thank you!
Agent replied · 25 October 2024
Hi Amelia, thank you for leaving some positive feedback, we appreciate the support and wish you all the best.
5/5
GoogleAyesha has been great with helping me with my property search!
Agent replied · 11 November 2024
Hi T, thank you for the great review. We are so glad Ayesha was helpful. Wishing you all the best.
5/5
GoogleVery good local agent Jordan in particular is very professional and informative.
Agent replied · 25 October 2024
Hi Ben, thank you for the great review. We appreciate the support and wish you all the best.
5/5
GoogleRichmond branch offer informative and efficient service, user friendly and responsive.
Agent replied · 25 October 2024
Hi Gareth, thank you for the great review. We appreciate the kind words.
5/5
GoogleI had an amazing support from Jordon Hickson. He has a genuine passion for making clients happy and understand what they really look for. He does it with a smile and will go the extra mile with a smile
Agent replied · 25 October 2024
Hi Marina, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
5/5
GoogleI just want to say Jordon has been great help, very communicative, very responsive and his local knowledge of the area is very helpful. I couldn’t recommend him enough. If you’re looking for an agent who wants to give you the best service, he’s the one you want!
Agent replied · 25 October 2024
Hi Michael, thank you for the great review. We are so glad Jordon was communicative and helpful. We appreciate the support and wish you all the best.
5/5
GoogleI wanted to take a moment to express my gratitude for the exceptional service I received from Jordan. He was incredibly knowledgeable and efficient throughout the entire process, providing valuable insights and guidance at every step. Jordan’s promptness was especially impressive, he always responded quickly and ensured everything moved smoothly and on time. Thanks to his expertise and dedication, I was able to achieve exactly what I needed, and I couldn’t be happier with the outcome. I highly recommend Jordan for anyone looking for a reliable and professional agent.
Agent replied · 25 October 2024
Hi Shaz, thank you for taking the time to write a great review. We are so glad Jordan helped make the process smooth and was knowledgeable. We appreciate the support and wish you all the best.
5/5
GoogleOver the last few years I have opted for Chase Buchanan to firstly offer me a valuation and secondly handle letting out my property. I could not be more satisfied with the support and assistance they have provided. Everything has been straight forward, timely and clear. They have always been fast to respond and at no stage did I feel as if there was undue pressure from them, only helpful and friendly contact. Most recently George was my contact and he has done a fantastic job. I look forward to continuing to work with them.
Agent replied · 25 October 2024
Hi Emps, thank you for the positive feedback and sharing your experience with George. We are so glad he was helpful and supportive. We appreciate the kind words and wish you all the best.
5/5
GoogleAyesha has been amazing, the first property we saw was perfect. She put us at ease with friendly and informed conversation and has kept us in the loop with frequent updates. Thankyou Ayesha!
Agent replied · 22 October 2024
Hi Harry, thank you for taking the time to write a great review and sharing your experience with Ayesha. We are so glad she was friendly and kept you in the loop. Wishing you all the best.
5/5
GoogleI had a great experience working with Joel Kramer. He always ensured that everything was handled reliably and efficiently. His helpful and approachable attitude made me feel confident throughout the process. I’m very happy with the experience and would recommend Joel to anyone looking for a trustworthy and supportive agent. Thank you for your excellent service!
Agent replied · 22 October 2024
Hi Junyi, thank you for the great review and sharing your experience with Joel. We are so glad he was helpful and approachable. We appreciate the support. Best Wishes.
5/5
GoogleThey are helpful and professional, highly recommended!
Agent replied · 9 February 2025
Hi Roy, thank you for the great review. We wish you all the best.
5/5
GoogleVery good service in helping with rental properties
Agent replied · 9 February 2025
Hi Sensen, thank you for the great review. We appreciate the support and wish you all the best.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you for the 5 stars!
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you for the 5 stars!
5/5
GoogleExcellent service as a landlord and now in selling my property.
Agent replied · 23 October 2024
Hi Becky, Thank you for writing a review, we are so pleased you receive such great service. Best Wishes Chase Buchanan
5/5
GoogleGreat service we can highly recommend them thank you so much
Agent replied · 23 October 2024
Hi Linda, Thank you for the great review, we are so glad you would recommend us! All the best Chase Buchanan
5/5
GoogleScott & the team helped change my life around, never been happier, thanks artoteveryoneaAhelped to
Agent replied · 23 October 2024
Hi Alan, Thank you for the great review. We are so happy Scott and the team changed your life and made you happy! We wish you the best 2024! Chase Buchanan
5/5
GoogleScott and the team contacted me regularly with updates and chased solicitors weekly. Would recommend.
Agent replied · 23 October 2024
Hi Catherine, Thank you for writing a review and recommending us, we really appreciate it. Best Wishes Chase Buchanan
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Chase Buchanan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Chase Buchanan
Which Chase Buchanan office has the most reviews?
Richmond has the most, with 853 reviews rated 4.7 out of 5, followed by Richmond upon Thames with 853.
Where are the Chase Buchanan offices?
The six Chase Buchanan offices, by town:
- Bath and North East Somerset: 6 Wellsway, Bath, BA2 3AQ, Bath and North East Somerset, BA2 3AQ
- Isleworth: 7 Odeon Parade, 480 London Road, Isleworth, Middlesex, TW7 4DE
- Plymouth: 77 North Hill, Plymouth, PL4 8HB, PL4 8HB
- Richmond: 20 Red Lion Street, Richmond, TW9 1RW
- Richmond upon Thames: 124 St. Margarets Road, St Margarets, TW1 2AA, Richmond upon Thames, TW1 2AA
- Teddington: 43 High Street, Teddington, TW11 8HB
Has Chase Buchanan won any awards?
Yes. In The Trusted Agent 2026 awards, Richmond won Platinum, Richmond upon Thames won Platinum and two more branches won awards.
