Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI’m renting my house via Charter Whyman for almost two years now. Initially they were not too responsive which might’ve been caused by the fact that agents were changing frequently so no one really took issues in hand. This all changed when Trupti joined. Since then all problems or requests are handled quickly and efficiently. Besides her efficiency Trupti has a very nice and kind personality and a very professional demeanour and she is very easy to get along with. I hope she’ll stay for long.
Ruzsiczky · 5 July 2021 · Charter Whyman Letchworth
Agent replied · 5 July 2023
Thank you for your words of appreciation and yes we all hope Truptz stays for a long time as well.
★★★★★ 2/5
GoogleHowever much I would like to commend Charter Whyman on their sleek video and marketing expertise plus keeping me informed of any interest in the property, which is what they are paid to do? Unfortunately, the property must have been over valued to warrant 2 very substantial price drops over an 8 week period. When a buyer was eventually found they appeared to bend over backwards to accommodate his sometimes outrageous demands. Add to the mix Covid, the stamp duty fiasco and waiting for Probate following my husband's death, this 6 month venture into the property market has been the second most stressful and depressing period of my life.
Julie · 5 July 2021 · Charter Whyman Letchworth
★★★★★ 5/5
GoogleGreat service from the whole team, both in alerting us to a property they thought we would like (we did!) and then selling our house, quickly, twice (first sale fell through during lockdown).
CW were clear and straightforward about their pricing recommendations, and while we put our house on at a lower price than we had originally wanted, it sold very quickly both times.
CW pride themselves in their ability to ‘make chains’ and this is exactly how it worked for us, as we bought and sold with them. This made life easier during the ups and downs of our own sale, as they had a good relationship with our vendor.
Great staff, very responsive, professional but friendly and very welcoming of any questions at any stage of the process. Also, good housing stock, and good office location. Thanks everyone!
Aidan · 5 July 2021 · Charter Whyman Letchworth
★★★★★ 5/5
GoogleBought through Charter Whyman and have had an excellent experience. Very responsive and helpful, pleasant to deal with and proactive in supporting our purchase. Dealt with Covid-19 restrictions very well, for example producing video tours of properties for sale - most impressed. Would certainly deal with them again. Thanks particularly to Magdalena for the support and guidance through the purchase, and Daniel for helping find the right property for us.
Greg · 5 July 2021 · Charter Whyman Letchworth
Agent replied · 5 July 2023
Thank you Greg, its so nice to read that something we set out to do has been appreciated. Best of luck in your new home.
★★★★★ 5/5
GoogleWe moved from Hackney to Letchworth and received an excellent service from Charter Whyman as first time buyers. Magdalena was an absolute dream to work with communicating with the seller and chivvying along solicitors. We are loving our new home!
Sam · 5 July 2021 · Charter Whyman Letchworth
Agent replied · 5 July 2023
Sam, thats great to hear and we wish you all the best. Thanks for the nice review.
★★★★★ 5/5
GoogleI received advice and help with selling my property over a number of years and through some difficult times. Eventually I got there and I am so grateful to The Charter Whyman Team. I received emotional support as well, which was much appreciated. The advice was always honest and I felt I could trust the Team which is priceless. Strongly recommend.
Cathy · 5 July 2021 · Charter Whyman Letchworth
Agent replied · 5 July 2023
Thanks for the nice words Cathy, we all wish the very best in the future.
★★★★★ 5/5
GoogleI rent through Charter Whyman and have done for a number of years. Salim was very professional and went above and beyond to place me in a property that matched my criteria.
Trupti and Alex have always been very responsive to any queries I have had. The team are very efficient which I suspect is down to their superb communication. Very happy with their service and support to date.
Arran · 5 July 2021 · Charter Whyman Letchworth
Agent replied · 5 July 2023
Thanks for the review Arran, we wish you all the best.
★★★★★ 5/5
GoogleI am extremely impressed by the bespoke customer service experience I had with Charter Whyman. Initially I met with Salim a very professional and friendly gentleman.
Their professionalism shone through from the time we saw the house we wanted to rent and through moving into the house. I find them to be very prompt in dealing with concerns raised. Every problem we had with the house was taken care of very quickly. I want to thank Trupti (Trupz) and Ines for the great work they do and continue to do, nothing is too much for them. You’ve both been amazing!
I strongly recommend Charter Whyman as a trusted Property Lettings and management
Agents
Eric · 5 July 2021 · Charter Whyman Letchworth
★★★★★ 5/5
FacebookCharter Whyman were very responsive throughout the process of selling our house and worked proactively with the buyers, solicitors and other parties to ensure the chain moved quickly and with minimal stress. Having a walk through video and excellent photos done was key to driving interest in the property. Charter Whyman were also very good at ensuring that they matched us with the right buyers. Our property sold after the second in person viewing. They also price matched other local agents for us. I would thoroughly recommend them.
Simon · 16 April 2021 · Charter Whyman Letchworth Garden City (37 Station Road)
Agent replied · 10 September 2023
Thank you very much Simon for your kind words and I will make sure that your comments are passed on to the team. Best of luck in your new home 😀
★★★★★ 5/5
GoogleSold our apartment for us. At all times they were friendly, efficient, and knowledgeable. Went out of their way to secure our sale in difficult circumstances. Would recommend wholeheartedly.
David · 23 March 2021 · Charter Whyman Letchworth Garden City (37 Station Road)
★★★★★ 5/5
GoogleThe service we received from Charter Whyman was exemplary from start to finish. Professional, friendly and efficient throughout. Would I recommend them to friends and family - absolutely!
Chris · 23 March 2021 · Charter Whyman Letchworth Garden City (37 Station Road)
★★★★★ 5/5
GoogleCharter and Whyman were extremely helpful through the whole process of buying our house. They were always very quick to reply to emails and calls. Notable shoutout to Danny, Andrew and Johnathon whose communication throughout made the process as seamless as it could be through difficult times.
Charlotte · 23 March 2021 · Charter Whyman Letchworth Garden City (37 Station Road)
★★★★★ 5/5
GoogleWe cannot rate Charter Whyman highly enough. Throughout what turned out to be a very long and stressful process we received nothing but the highest levels of support and professionalism from the team in Letchworth. We would have no hesitation in recommending this Estate Agency to anyone thinking of selling their home. Thank you!
Margaret · 23 March 2021 · Charter Whyman Letchworth Garden City (37 Station Road)
★★★★★ 5/5
GoogleExcellent service
Julian · 23 March 2021 · Charter Whyman Letchworth Garden City (37 Station Road)
Agent replied · 18 October 2023
Thank you Julian, feel free to give us a call again in the future.
★★★★★ 5/5
GoogleTeam have been very supportive and helpful, Trupti especially has been a star !
Anthony · 23 March 2021 · Charter Whyman Letchworth Garden City (37 Station Road)
★★★★★ 4/5
GoogleDeal with Charter Whyman on the Rental side and found them to be proactive, professional and helpful. Recommend.
Mark546113 · 23 March 2021 · Charter Whyman Letchworth Garden City (37 Station Road)
Agent replied · 18 October 2023
Thank you Mark for your nice words.
★★★★★ 5/5
GoogleThis is the second time we have found a new home with Charter Whyman and we couldn't be happier. These guys are head and shoulders above your average real estate agent.
Obi · 23 March 2021 · Charter Whyman Letchworth Garden City (37 Station Road)
★★★★★ 5/5
GoogleRecently rented a property through Charter Whyman. Our questions were answered quickly and very pleased with the excellent level of service we received throughout the process.
David · 23 March 2021 · Charter Whyman Letchworth Garden City (37 Station Road)
★★★★★ 4/5
GoogleThank you to Salim and Trupti for taking care of our home that we currently let through Charter Whyman. We know our property is in good hands.
Camilla · 23 March 2021 · Charter Whyman Letchworth Garden City (37 Station Road)
Agent replied · 18 October 2023
Thanks Camilla for your nice review.
★★★★★ 5/5
GoogleThe service on the sale of our property was outstanding. Magdalena was absolutely amazing. I do not think she could have done any more to ensure our sale went through.
Maxwell · 23 March 2021 · Charter Whyman Letchworth Garden City (37 Station Road)
Agent replied · 18 October 2023
Thank you Max, its nice to read that all went to plan.
★★★★★ 5/5
GoogleI have had good response to issues raised for repairs, been with Charter Whyman for over two years and I have no complaints about their service. Unlike previous letting agents I've dealt with.
Ifeoma · 23 March 2021 · Charter Whyman Letchworth Garden City (37 Station Road)
Agent replied · 18 October 2023
Thanks for the nice words Ifeoma.
★★★★★ 5/5
GoogleWe are so happy with the response time, politeness, kindness and professionalism Trupti has shown us!
We have been renting since December and each query we have she has been quick to respond to us and try to get issues dealt with. Thank you Trupti xx
Vicky · 23 March 2021 · Charter Whyman Letchworth Garden City (37 Station Road)
Agent replied · 18 October 2023
Dear Vicky, a big thank you for your nice words. We do all we can to help people move in these trying times.
★★★★★ 5/5
GoogleI rent through CW and Trupti who's property management is a breath of fresh air. Honest, committed and dedicated. Nothing is too small and she makes renting feel like you're getting more than just a property.
Joshua · 23 March 2021 · Charter Whyman Letchworth Garden City (37 Station Road)
★★★★★ 5/5
GoogleVery professional and nice people, during the whole process they were very responsive to any little query I had. I was weary of renting a house based solely on video tur, but the property was exactly as described. Thank you Trupti and Alex for your professionalism and care, and keep it up, you are doing a great job!
Georgiana · 23 March 2021 · Charter Whyman Letchworth Garden City (37 Station Road)
Agent replied · 18 October 2023
Thank you Georgiana, it nice to read your lovely words.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.