5/5
GoogleNo issues thus far
Agent replied
& there never will be any issues! :) Always here to take care of you
Trusted Agent profile · Leicestershire and Greater Manchester
Charles Derby Estates reviews in Leicester, Rochdale and London
★★★★★
130 reviews across 3 offices and 2 platforms
Charles Derby Estates has three offices, in Leicester, Rochdale and London (Leicestershire and Greater Manchester). Together they have 130 reviews on two platforms, rated 4.6 out of 5 overall.
116
Reviews on Google
All 3 offices
14
Reviews on Facebook
Business-wide
Our offices
Charles Derby Estates's three offices, most reviewed first. Each has its own page.
- Charles Derby Estates Leicester212 Melton Road, Belgrave, LE4 7PG130 reviews · 116 on Google (4.6)4 in the last 90 days
- Charles Derby Estates Rochdale101 Dale Street, Milnrow, OL16 3NW14 reviews · 0 on Google0 in the last 90 days
- Charles Derby Estates London47 Mary Place, W11 4PL13 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Charles Derby Estates office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWould recommend Charles Derby Leicester, been with them for a number of years. Thanks to Priyanka and team for looking after us!
Agent replied
Thankyou Nimesh for your continued business!
4/5
GoogleThe staff are polite and courtesy and will try and help you . always will to listen and respond to your needs. i wish them the best as they are a wonderful team always smiling and wants to help their customers. thank you for your help and support. MJ
Agent replied
Mr Jamil hope to see you soon again!
5/5
GoogleRating only, no written review.
Agent replied
Thankyou, pleasure assisting you with your move!
5/5
GoogleRating only, no written review.
Agent replied
Thankyou!
1/5
GoogleWe went to review the property recently. After viewing, we send an email to our offer based on our condition of the property. After receiving reply, I rang the agent regarding our offer, but the agent(Kirit Lakhani) was so rude and unprofessional and said that my email was offensive as the offered amount he doesn't like and told me that he would not like to do any business with us and hang up the phone...this is really unprofessional behaviour from established estate company...If they doesn't like the offer, they could let us know so we can review our offer but instead this kind of misbehaviour over the phone was unbelievable...
Agent replied
Hi, Many thanks for your interest in the property and your email offer to which i replied as soon as i possibly could. Our telephonic conversation was abrupt primarily because you were trying to justify a price reduction of £35000 from the asking price based on historic water leak marks and some TLC work which would not cost more than £1000 .I tried to explain this to you while you insisted that you have done extensive research and in your opinion,your offer of £165000 was a fair and just offer for the property. However, i apologise if you think i was unprofessional.
5/5
GoogleThe staff is very friendly, polite and helpfull. I'm very Happy with the service. I will definitely recommend them
Agent replied · 30 July 2023
Thanks for the review!
4/5
GoogleRating only, no written review.
Agent replied
Thankyou!
5/5
GoogleRating only, no written review.
Agent replied
Thankyou!
5/5
GoogleBest agency ever. Always available with you and very friendly.
Agent replied
Thankyou for being such great tenants! Hope you've settled well into your new accommodation!
5/5
GoogleBeing a tenant for over 3 years very helpful and fast to sort any issues. Great letting agent
Agent replied
Thanks Stacey! :)
5/5
GoogleGood service, very professional and efficient
Agent replied
Many thanks for your review!
1/5
GoogleWell went for a viewing to see a house, after agent arrived 15 min late, she said is not a house is a flat, she wasn't friendly and the way she was dressed to act like agent was bit unaprppriate. ( leggins are not for work i could see your pants )
Agent replied
Thanks for taking out time from your work duties to write us a review. It's a shame Midlands Accommodation Agency are not taking on enough property instructions for you to utilise your time better than to book appointments with other agents just to give them negative reviews.
5/5
GoogleWould like to personally thank the entire team for bringing my property sale to a completion . Very impressed with their approachability, professionalism and warm welcoming everytime we got in contact. Hope to work with you all again in the near future! Thank you so much.
Agent replied
Many thanks for your very kind words Mr Khetia!
5/5
GoogleAll the agents are ever so nice and helpful ! they always offer sweet treats and cakes in the office and treat the properties like their own
Agent replied
Always a jar of sweets on our front desk for everyone walking through our doors!
5/5
GoogleThe staff is very friendly, polite and helpfull. I'm very Happy with the service. I will definitely recommend them
Agent replied
Thanks for the review!
5/5
GoogleCant thank them enough...the professionalism...the marketing ideas...the quick response time...all were way above excellent. Had been with a couple of other agents for quite a few months without any movement....but within a week with them...the property was sold. The team is excellent.
Agent replied
Hi Piyush, Working with you was a pleasure! Wish you all the very best in your new home, hopefully we will work together in the future!
5/5
FacebookExcellent estate agency in Leicester
5/5
GoogleI am very impressed with the service for finding good tenants for my flat in Leicester. Very good tenants found , within a few days. I would definitely recommend Charles Derby on Melton Road, Leicester. Nitin
Agent replied
Thanks for the review Mr Vyas! Hope to see you back in the office soon with your next property!
5/5
Facebookkirit and the team at Charles derby are caring and very hard working. I recommend having a chat with one of their team members
5/5
GoogleRealiabel agency
Agent replied
Thanks Miroslaw!
5/5
FacebookThe best letting agent I have dealt with in England. Very nice people who is really helpful and give us plenty of time if needed in any emergency. Highly recommended.
5/5
GoogleRealiabel agency
Agent replied
Thanks Miroslaw!
5/5
GoogleI personally thank to all staff, helping me to buy a property Great service very helpful friendly.when ever I call they given me proper answer. I would definitely recommend people Very good service. ## fantastic ##
Agent replied
Thanks Dinesh! Hope you've settled in well!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Charles Derby Estates
How many reviews does Charles Derby Estates have?
Charles Derby Estates has 130 reviews across its three offices, rated 4.6 out of 5 overall: 116 on Google, 14 on Facebook. Company-wide Facebook reviews for Charles Derby Estates are counted once, not once per office.
Which Charles Derby Estates office has the most reviews?
Leicester has the most, with 130 reviews rated 4.6 out of 5, followed by Rochdale with 14.
