★★★★★ 2/5
GoogleVery poor experience when viewing properties for sale in Ruthin. One was very disinterested in showing us round and the other was unable to answer basic questions about the property. Made me think twice about putting down an offer for a property sold by Cavendish
Ross · 14 March 2026 · Cavendish Estate Agents Ruthin
Agent replied · 14 April 2026
Thank you for taking the time to share your feedback. We’re very sorry to hear that your recent experiences viewing properties in Ruthin did not meet the standard of service we aim to provide.
Your comments are concerning, and we take them seriously. All of our team members should be knowledgeable, professional and genuinely helpful throughout the viewing process. We regret that this was not your experience.
We would really appreciate the opportunity to look into this further and restore your confidence in us. Please feel free to contact me on nicola.blake@cavmail.co.uk so we can discuss your visit in more detail
★★★★★ 5/5
GoogleI had a house inspection by Liberty & was a pleasure to meet her. From the moment she arrived she was very professional and friendly. She took her shoes off at the door straight away and explained what the instructions would be as it was my first one. She checked everything, picking up on a few things that needed attention and assured me they would be sorted. I had a few things I wanted to bring to her attention too and again she said that they would be sorted. I felt nothing was a problem for her and everything was taken on board. I felt very comfortable chatting to Liberty and felt like it was a friend popping round more than a house inspection.
Thank you for your time (and putting up with Tilly) It was lovely meeting you.
Kel · 14 March 2026 · Cavendish Estate Agents Ruthin
Agent replied · 14 April 2026
Thank you for your wonderful feedback, Kel! We’re thrilled to hear that your house inspection with Liberty was such a positive experience. It’s great to know that you felt comfortable and that Liberty's professionalism made a difference. We appreciate your kind words!
★★★★★ 5/5
GoogleAll good. Liberty was really polite and courteous.
Allan · 13 March 2026 · Cavendish Rentals Ltd Chester
Agent replied · 14 April 2026
Thank you so much for your kind feedback. We’re delighted to hear that Liberty was polite and courteous during your experience.
We truly appreciate you taking the time to share your thoughts
★★★★★ 5/5
GoogleWe continue to receive excellent service from Cavendish Rentals. Always from friendly and helpful staff. Liberty Clegg came to do out half yearly property check and it was carried out efficiently. A pleasure to see her.
Lynn · 13 March 2026 · Cavendish Rentals Ltd Chester
Agent replied · 14 April 2026
Thank you for your lovely review! We are pleased that you are happy with the service received.
★★★★★ 5/5
GoogleAn excellent home inspection as always from Liberty. Took notes of the few issues I had within the flat and Liberty was checking to make sure that what needs to be working was working correctly. What more can I say. Highly recommended 🙂. …
Danny · 13 March 2026 · Cavendish Rentals Ltd Chester
Agent replied · 14 April 2026
Thank you so much for your kind words and continued trust in Liberty! We're really pleased to hear that you were happy with the inspection and that everything was thoroughly checked for your peace of mind.
★★★★★ 5/5
GoogleI love to see and chat with Liberty Clegg when it’s time to have an inspection on my home. She’s fab. More like a friend coming over to chat.
Fast and efficient and has time to listen. Excellent at her job.
Thanks Libby. X
S · 13 March 2026 · Cavendish Rentals Ltd Chester
Agent replied · 14 April 2026
Thank you so much for your lovely review! 😊
We’re delighted to hear that you have such a positive experience during your inspections with Liberty. She truly cares about the people she works with, so it’s wonderful to know that comes across and makes you feel comfortable and listened to.
We’ll be sure to pass your kind words on to Libby, she’ll be thrilled! Thanks again for taking the time to share your feedback. ⭐
★★★★★ 4/5
GoogleInspection process was done in my absence, no problems.
Nick · 13 March 2026 · Cavendish Rentals Ltd Chester
Agent replied · 14 April 2026
Thank you for your review. We're pleased to hear the inspection process went smoothly in your absence. If there’s anything further we can assist you with, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleExtremely welcome, friendly & competent staff. Bryn is a legend
Liam · 13 March 2026 · Cavendish Rentals Ltd Chester
Agent replied · 14 April 2026
Thank you so much for your kind review! We're delighted to hear you found the team welcoming and helpful. We'll be sure to pass your lovely comments on to Bryn, he'll be very pleased to hear he's a legend! 😊 …
★★★★★ 5/5
GoogleLiberty very kind welcoming
Teresa · 13 March 2026 · Cavendish Rentals Ltd Chester
Agent replied · 14 April 2026
Thank you for your kind review
★★★★★ 5/5
GoogleLiberty Clegg, always highly professional and very helpful.
Nick · 13 March 2026 · Cavendish Rentals Ltd Chester
Agent replied · 14 April 2026
Thank you for your kind review
★★★★★ 5/5
GoogleHad cavendish out at the house today, liberty was amazing, very helpful and listened to everything. Such as lovely person.
Victoria · 13 March 2026 · Cavendish Rentals Ltd Chester
Agent replied · 14 April 2026
Thank you for your lovely feedback. We're so pleased to hear Liberty was helpful and took the time to listen, we’ll be sure to pass your kind words on to her!
★★★★★ 5/5
GoogleWe have dealt with Liberty Clegg of Cavendish Rentals on numerous occasions when she has done inspections. She has always been very professional and polite and tries her utmost to make sure that the inspections are done at a time which suits us. Liberty is a pleasure to deal with.
Christine · 13 March 2026 · Cavendish Rentals Ltd Chester
Agent replied · 14 April 2026
Thank you for your kind review. We're so pleased to hear Liberty has been professional and accommodating during your inspections. We'll be sure to pass on your lovely feedback to her!
★★★★★ 5/5
GoogleVery nice and professional
Krystyna · 13 March 2026 · Cavendish Rentals Ltd Chester
Agent replied · 14 April 2026
Thank you for your review
★★★★★ 5/5
GoogleRating only, no written review.
Ben · 13 March 2026 · Cavendish Rentals Ltd Chester
Agent replied · 14 April 2026
Thank you for your review
★★★★★ 5/5
GoogleRating only, no written review.
Constance · 20 February 2026 · Cavendish Estate Agents Ruthin
Agent replied · 14 April 2026
Thank you, Constance Asamoah, for your review!
★★★★★ 5/5
GoogleRating only, no written review.
Jack · 17 February 2026 · Cavendish Rentals Ltd Chester
Agent replied · 17 October 2026
Thank you for your review :)
★★★★★ 5/5
GoogleBeing new to the area and the rental market I had some anxiety about how to proceed. I have found the information provided by Cavendish very detailed and informative, they were my first choice to ask for advice. I was very grateful for the warm, non-judgemental, help and advice provided by Daniel. Would definitely recommend.
Scott · 17 February 2026 · Cavendish Rentals Ltd Chester
Agent replied · 17 October 2026
Thank you for your wonderful review!
★★★★★ 5/5
GoogleAs a landlord and contractor I can say that both Annie and Sophie have been great to work with. Their professionalism and charismatic approach to customers shines through. An absolute credit to Cavendish. Thank You!
Mark · 15 February 2026 · Cavendish Rentals Ltd Mold
Agent replied · 15 April 2026
Thank you for your kind review. We are pleased to hear that you have found Annie and Sophie great to work with.
★★★★★ 5/5
GoogleCavendish Rental Team work by Sophie Lewis & Annie O,Brien
Knowledgeable , Professional & Efficient . Speed in completing a successful let .
Allan · 15 February 2026 · Cavendish Rentals Ltd Mold
Agent replied · 15 April 2026
Thank you so much for your fabulous review!
★★★★★ 5/5
GoogleFantastic service, inspection was thorough and Liberty was very concerned about things more than other agencies I've dealt with. High standard of providing the best home, Thank you!
Dominique · 14 February 2026 · Cavendish Estate Agents Ruthin
★★★★★ 5/5
GoogleA helpful and professional house inspection from Liberty yesterday.
Peter · 14 January 2026 · Cavendish Estate Agents Ruthin
Agent replied · 14 April 2026
Thank you for your wonderful feedback, Peter! We're delighted to hear that you had a positive experience
★★★★★ 5/5
GoogleInspection took place today and everything was easy and straightforward. First time I have worked with Cavendish and so far the feedback on them is excellent. Received a timely email to inform me when the inspection would take place, received a call this morning from Liberty to briefly discuss the inspection process, and had a follow up email again from Liberty to say that the inspection was complete - overall an excellent experience.
Sion · 14 January 2026 · Cavendish Estate Agents Ruthin
Agent replied · 14 April 2026
Thank you for your wonderful review, Sion! We're delighted to hear that your inspection experience. Our team strives for excellent communication and service, and we're glad it showed.
★★★★★ 5/5
GoogleGreat to meet Liberty Clegg from Cavendish Rentals Mold branch at our property inspection today. Great professional, knowledgable and very thorough.
Peter · 15 December 2025 · Cavendish Rentals Ltd Mold
Agent replied · 15 April 2026
Thanks for your kind review
★★★★★ 4/5
GoogleMy wife who was present during the inspection said everything went well. Pictures of items with concerned taken with the hope to get them fixed
Ganiyu · 14 December 2025 · Cavendish Estate Agents Ruthin
Agent replied · 14 April 2026
Thank you for your feedback, Ganiyu! We're glad to hear that the inspection went well and that your wife had a positive experience. We appreciate your attention to detail regarding th
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