Trusted Agent profile

Cavendish Estate Agents in Mold, Chester and Ruthin

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

620 reviews across 3 offices and 3 platforms

Cavendish Estate Agents has three offices, in Mold, Chester and Ruthin. Together they have 620 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

550

Reviews on Google

All 3 offices

Facebook logo

4.6 / 5

18

Reviews on Facebook

All 3 offices

Trustpilot logo

52

Reviews on Trustpilot

All 3 offices

Our offices

Cavendish Estate Agents's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 550 reviews on Google only. Show every review

5/5

Google

We have just completed on a purchase with the Ruthin office and the whole team were brilliant to deal with throughout. Tracy in particular was really knowledgeable, friendly, and always great to talk to. She kept everything moving whenever things got tricky along the way, and always answered quickly to any call or email we sent her way. Thanks again to Tracy and everyone at the branch.

Hannah Β· 13 August 2026 Β· Cavendish Estate Agents Ruthin

Agent replied Β· 13 October 2026

Thank you so much for your wonderful feedback, Hannah! We're thrilled to hear that you had a positive experience with our team at Cavendish Estate Agents in Ruthin. Tracy will be delighted to know her efforts made a difference during your purchase journey. If you need any further assistance or have questions in the future, don't hesitate to reach out. Congratulations on your new home!

5/5

Google

I had a great experience with Cavendish Properties, especially thanks to Sophie. She helped me find a lovely flat and made the whole process smooth and stress-free. She was always friendly, professional, and quick to respond to any questions I had. Her communication was excellent, and she kept me updated every step of the way. I’m really grateful for all her help and would highly recommend Cavendish Properties, especially Sophie, to anyone looking for a new home.

Atif Β· 20 July 2026 Β· Cavendish Rentals Ltd Mold

Agent replied Β· 20 October 2026

Thank you so much for your wonderful review! We're delighted to hear that Sophie made the process as smooth and stress-free as possible. We'll be sure to pass on your kind words to her. We really appreciate your recommendation and wish you all the best in your new home! 😊 …

5/5

Google

After Relocating back to the Deeside Area and dealing with a lot of letting agents in the area. Cavendish were the easy and most commutive we dealt with. Would highly recommend.

Ian Β· 20 July 2026 Β· Cavendish Rentals Ltd Mold

Agent replied Β· 20 October 2026

Thank you for your kind words and recommendation. We're delighted to hear that our communication and service made your move back to the Deeside area easier. We hope you're very happy in your new home!

5/5

Google

Super helpful staff, I really appreciate the effort they put in, especially Sophie who was so kind and brilliant, accommodating a viewing around my work hours and making the process much less stressful. Thank you!

Jacob Β· 20 July 2026 Β· Cavendish Rentals Ltd Mold

Agent replied Β· 20 October 2026

Thank you so much for your lovely review! We're delighted to hear you had such a positive experience. Sophie will be thrilled to know her kindness and flexibility made the process less stressful for you. We really appreciate your feedback and wish you all the best!

5/5

Google

I had a fantastic experience with Sophie from Cavendish. She was incredibly helpful, professional, and efficient in finding me a flat in Mold at very short notice. She kept me updated throughout the process, answered all my questions promptly, and made what could have been a stressful experience so much easier. Thanks to her hard work, I was able to find a suitable place quickly. I really appreciate all her support and would highly recommend Sophie and the Cavendish team to anyone looking for a property.

Lamis Β· 20 July 2026 Β· Cavendish Rentals Ltd Mold

5/5

Google

Sophie was very helpful and sorted everything out swiftly. Would recommend Cavendish / Sophie. We are also very lucky to have a wonderful Landlady/Labdlord.

Deborah Β· 20 July 2026 Β· Cavendish Rentals Ltd Mold

Agent replied Β· 20 October 2026

Thank you for your lovely review! We're so pleased to hear that Sophie was able to help and make everything run smoothly. We'll be sure to pass on your kind words to her. It's also wonderful to hear you've had such a positive experience with your landlord. We wish you all the best in your new home! 😊 …

5/5

Google

Rating only, no written review.

Jonathan Β· 20 July 2026 Β· Cavendish Rentals Ltd Mold

Agent replied Β· 20 October 2026

Thank you :)

5/5

Google

Libby is a true professional and an asset to Cavendish Estate Agents, easy to deal with and has great customer service, going the extra mile for her clients. A breath of fresh air.

Gina Β· 13 July 2026 Β· Cavendish Estate Agents Ruthin

Agent replied Β· 13 October 2026

Thank you so much for your kind words, Gina! We're thrilled to hear that Libby provided you with such excellent service at Cavendish Estate Agents. Going the extra mile for our clients is what we strive for, and it's wonderful to know that you felt that during your experience. We look forward to assisting you again in the future!

5/5

Google

The periodic inspection for the house conducted at my place this week. The process was smooth with early intimation and timely visit. The team was courteous and warm

Ravikumar Β· 13 July 2026 Β· Cavendish Estate Agents Ruthin

Agent replied Β· 13 October 2026

Thank you so much for your wonderful feedback, Ravikumar! We're thrilled to hear that the periodic inspection at your home was smooth and that our team made a positive impression. It's our goal at Cavendish Estate Agents Ltd to provide timely and courteous service, and we're glad we met your expectations. Your appreciation truly motivates us to continue delivering outstanding results. If you need any further assistance, feel free to reach out!

5/5

Google

Liberty was very friendly and professional and made sure any property faults were noted down, thanks!

Chloe Β· 13 July 2026 Β· Cavendish Estate Agents Ruthin

Agent replied Β· 13 October 2026

Thank you so much for your kind words, Chloe! We're thrilled to hear that Liberty provided you with friendly and professional service. At Cavendish Estate Agents Ltd, we strive to ensure all property details are accurately noted for our clients. We appreciate your feedback and look forward to assisting you again in the future!

5/5

Google

Had a house inspection with Liberty. She was really helpful and accommodated our requests since there was a few times we had to postpone the dates. We were not on the property on the day too but she did a great job and informed us on everything. Cavendish is a great letting agent and it’s been a pleasure to rent with Cavendish.

Vihan Β· 13 July 2026 Β· Cavendish Estate Agents Ruthin

Agent replied Β· 13 October 2026

Thank you so much for your wonderful review, Vihan! We're thrilled to hear that Liberty was able to assist you and accommodate your requests during the inspection process. It's great to know that you felt informed and supported, even from afar. We appreciate your kind words about Cavendish Estate Agents and are delighted that you had a positive renting experience with us. If you need any further assistance, feel free to reach out.

5/5

Google

Rating only, no written review.

Annmariya Β· 11 July 2026 Β· Cavendish Rentals Ltd Chester

Agent replied Β· 11 October 2026

Thanks for your rating :)

5/5

Google

I was inspected mid term by Libby, she did a wonderful job.

Gareth Β· 20 June 2026 Β· Cavendish Rentals Ltd Mold

Agent replied Β· 20 October 2026

Thank you for your lovely feedback! We’re so pleased to hear Libby did a wonderful job during your mid-term inspection. We’ll be sure to pass on your kind words 😊 …

5/5

Google

Top class company did everything i wanted done to the highest level and more. Especially Sophie, would not entertain going anywhere else πŸ‘ŒπŸ‘Œ …

Billy Β· 20 June 2026 Β· Cavendish Rentals Ltd Mold

Agent replied Β· 20 October 2026

Thank you for your fantastic review! We're delighted to hear you were happy with everything and that we exceeded your expectations. Sophie will be thrilled to receive your kind words. We really appreciate your support and look forward to helping you again in the future!

5/5

Google

Very kind and helpful staff, Sophie couldn’t do enough for us when looking for a rental property. Would recommend.

Darren Β· 20 June 2026 Β· Cavendish Rentals Ltd Mold

Agent replied Β· 20 October 2026

Thank you for your lovely review. We're delighted to hear that Sophie was able to help with your property search and provided such a positive experience. We'll be sure to pass on your kind comments to her. Thank you for your recommendation, and we wish you all the best in your new home!

5/5

Google

I am so impressed with the Ruthin branch of Cavendish Estate Agents. I am relocating from the South and Jac Hughes in particular has gone above and beyond to facilitate me viewing properties and giving me local information regarding the area. Amanda Webb is my sales progressor and has been very efficient. Lovely team to work with. Thank you Cavendish

Julie Β· 13 June 2026 Β· Cavendish Estate Agents Ruthin

Agent replied Β· 13 October 2026

Thank you so much for your kind words, Julie! We're thrilled to hear about your positive experience with Jac and Amanda at our Ruthin branch. Our team is dedicated to providing exceptional service, and it's wonderful to know that we could assist you during your relocation. If you need any further assistance or have questions as you continue your journey, please don't hesitate to reach out. We wish you all the best in your new home!

5/5

Google

Thanks to Liberty Clegg for professionalism and care

Bob Β· 13 June 2026 Β· Cavendish Estate Agents Ruthin

Agent replied Β· 13 October 2026

Thank you, Bob Geldof! We're thrilled to hear your kind words about Liberty Clegg's professionalism and care. At Cavendish Estate Agents Ltd, we strive to exceed our clients' expectations, and your feedback truly motivates us. We look forward to assisting you again in the future!

1/5

Google

I wanted to leave a 0 star rating but I couldn't. If you rent a property from these people don't expect your deposit back in a hurry!! 2 months I've been waiting for Β£2000 and after several phone calls and emails nobody has a clue what's going on. If you can actually get hold of someone good luck!!

David Β· 20 May 2026 Β· Cavendish Rentals Ltd Mold

Agent replied Β· 20 October 2026

Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating delays and lack of communication can be. This is not the standard of service we aim to provide and we are taking steps to ensure that this is improved going forward.

5/5

Google

Sophie is so friendly welcoming and professional. Everything went smooth. Great experience. Thank you so much 😊 …

Doina Β· 20 May 2026 Β· Cavendish Rentals Ltd Mold

Agent replied Β· 20 October 2026

Thank you so much for your kind words 😊 I’ll be sure to pass this on to Sophie, she’ll be delighted to hear it! …

5/5

Google

Sophie, you are an absolute STAR. Communicated with us the whole way through and reassured us when needed, she really has gone over mountains for us! Thank you so much!!!

Eve Β· 20 May 2026 Β· Cavendish Rentals Ltd Mold

Agent replied Β· 20 October 2026

Thank you so much for your lovely review! It was an absolute pleasure helping you, and I’m so glad I could support and reassure you throughout the process. Wishing you all the very best ✨

5/5

Google

We’re extremely pleased with the service we have received from Sophie in lettings. Great communication and always professional.

H Β· 20 May 2026 Β· Cavendish Rentals Ltd Mold

Agent replied Β· 20 October 2026

We’re extremely pleased with the service we have received from Sophie in lettings. Great communication and always professional.

5/5

Google

Thanks David and all the team at Cavendish Rentals for the landlord update session in Chester in March. It was reassuring to get the information directly from people with experience in the sector and to have a point of reference and follow up support on hand for queries and questions afterwards. Really helpful to have the free audit check too. Many thanks.

Debbie Β· 11 May 2026 Β· Cavendish Rentals Ltd Chester

Agent replied Β· 11 October 2026

Thank you for your kind feedback! We're glad you found the session helpful and that the audit check was useful. Don’t hesitate to reach out if you have any questions.

1/5

Google

Avoid. Awful experience. Strongly advise against renting with them. Disorganised, sham processes, they deploy all tactics to keep a portion of the deposit. Check TPO reviews of similar tactics of repetition.

Kyle Β· 11 May 2026 Β· Cavendish Rentals Ltd Chester

Agent replied Β· 11 October 2026

We’re sorry to hear that you feel disappointed with your experience. We understand a number of concerns have been raised and are currently being reviewed through the TPO complaints process

5/5

Google

Very informative evening

Jack Β· 12 April 2026 Β· Cavendish Rentals Ltd Chester

Agent replied Β· 14 April 2026

Thank you! I’m really glad you found the evening informative, appreciate you taking the time to share that 😊 …

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Awards

Industry awards

Cavendish Estate Agents and its branches won ESTAS awards in one year, most recently 2025.

ESTAS winners in one year, the group and its branches: 2025.

ESTAS awards by year, 2025

Source: ESTAS winners lists, as published, linked by year.

The British Property Awards

Cavendish Estate Agents and its branches won awards at The British Property Awards in three years, most recently 2025.

British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.

British Property Awards by year, 2023 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Cavendish Estate Agents

Which Cavendish Estate Agents office has the most reviews?

Mold has the most, with 232 reviews rated 4.8 out of 5, followed by Chester with 205.

Where are the Cavendish Estate Agents offices?

The three Cavendish Estate Agents offices, by town:

  • Chester: 14 Grosvenor Street, Chester, CH1 2DD
  • Mold: The Cross High Street, Mold, CH7 1AZ
  • Ruthin: St Peters Square Well Street, Ruthin, LL15 1AE
Has Cavendish Estate Agents won any awards?

Yes. At the ESTAS 2025 awards its branches won 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode awards. The group and its branches have also won 10 other industry awards since 2023.

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