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5/5
GoogleWe have just completed on a purchase with the Ruthin office and the whole team were brilliant to deal with throughout. Tracy in particular was really knowledgeable, friendly, and always great to talk to. She kept everything moving whenever things got tricky along the way, and always answered quickly to any call or email we sent her way. Thanks again to Tracy and everyone at the branch.
Hannah Β· 13 August 2026 Β· Cavendish Estate Agents Ruthin
Agent replied Β· 13 October 2026
Thank you so much for your wonderful feedback, Hannah! We're thrilled to hear that you had a positive experience with our team at Cavendish Estate Agents in Ruthin. Tracy will be delighted to know her efforts made a difference during your purchase journey. If you need any further assistance or have questions in the future, don't hesitate to reach out. Congratulations on your new home!
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5/5
GoogleI had a great experience with Cavendish Properties, especially thanks to Sophie. She helped me find a lovely flat and made the whole process smooth and stress-free. She was always friendly, professional, and quick to respond to any questions I had. Her communication was excellent, and she kept me updated every step of the way. Iβm really grateful for all her help and would highly recommend Cavendish Properties, especially Sophie, to anyone looking for a new home.
Atif Β· 20 July 2026 Β· Cavendish Rentals Ltd Mold
Agent replied Β· 20 October 2026
Thank you so much for your wonderful review! We're delighted to hear that Sophie made the process as smooth and stress-free as possible. We'll be sure to pass on your kind words to her. We really appreciate your recommendation and wish you all the best in your new home! π β¦
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5/5
GoogleAfter Relocating back to the Deeside Area and dealing with a lot of letting agents in the area. Cavendish were the easy and most commutive we dealt with. Would highly recommend.
Ian Β· 20 July 2026 Β· Cavendish Rentals Ltd Mold
Agent replied Β· 20 October 2026
Thank you for your kind words and recommendation. We're delighted to hear that our communication and service made your move back to the Deeside area easier. We hope you're very happy in your new home!
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5/5
GoogleSuper helpful staff, I really appreciate the effort they put in, especially Sophie who was so kind and brilliant, accommodating a viewing around my work hours and making the process much less stressful. Thank you!
Jacob Β· 20 July 2026 Β· Cavendish Rentals Ltd Mold
Agent replied Β· 20 October 2026
Thank you so much for your lovely review! We're delighted to hear you had such a positive experience. Sophie will be thrilled to know her kindness and flexibility made the process less stressful for you. We really appreciate your feedback and wish you all the best!
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5/5
GoogleI had a fantastic experience with Sophie from Cavendish. She was incredibly helpful, professional, and efficient in finding me a flat in Mold at very short notice. She kept me updated throughout the process, answered all my questions promptly, and made what could have been a stressful experience so much easier. Thanks to her hard work, I was able to find a suitable place quickly. I really appreciate all her support and would highly recommend Sophie and the Cavendish team to anyone looking for a property.
Lamis Β· 20 July 2026 Β· Cavendish Rentals Ltd Mold
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5/5
GoogleSophie was very helpful and sorted everything out swiftly. Would recommend Cavendish / Sophie.
We are also very lucky to have a wonderful Landlady/Labdlord.
Deborah Β· 20 July 2026 Β· Cavendish Rentals Ltd Mold
Agent replied Β· 20 October 2026
Thank you for your lovely review! We're so pleased to hear that Sophie was able to help and make everything run smoothly. We'll be sure to pass on your kind words to her. It's also wonderful to hear you've had such a positive experience with your landlord. We wish you all the best in your new home! π β¦
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5/5
GoogleRating only, no written review.
Jonathan Β· 20 July 2026 Β· Cavendish Rentals Ltd Mold
Agent replied Β· 20 October 2026
Thank you :)
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5/5
GoogleLibby is a true professional and an asset to Cavendish Estate Agents, easy to deal with and has great customer service, going the extra mile for her clients. A breath of fresh air.
Gina Β· 13 July 2026 Β· Cavendish Estate Agents Ruthin
Agent replied Β· 13 October 2026
Thank you so much for your kind words, Gina! We're thrilled to hear that Libby provided you with such excellent service at Cavendish Estate Agents. Going the extra mile for our clients is what we strive for, and it's wonderful to know that you felt that during your experience. We look forward to assisting you again in the future!
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5/5
GoogleThe periodic inspection for the house conducted at my place this week. The process was smooth with early intimation and timely visit. The team was courteous and warm
Ravikumar Β· 13 July 2026 Β· Cavendish Estate Agents Ruthin
Agent replied Β· 13 October 2026
Thank you so much for your wonderful feedback, Ravikumar! We're thrilled to hear that the periodic inspection at your home was smooth and that our team made a positive impression. It's our goal at Cavendish Estate Agents Ltd to provide timely and courteous service, and we're glad we met your expectations. Your appreciation truly motivates us to continue delivering outstanding results. If you need any further assistance, feel free to reach out!
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5/5
GoogleLiberty was very friendly and professional and made sure any property faults were noted down, thanks!
Chloe Β· 13 July 2026 Β· Cavendish Estate Agents Ruthin
Agent replied Β· 13 October 2026
Thank you so much for your kind words, Chloe! We're thrilled to hear that Liberty provided you with friendly and professional service. At Cavendish Estate Agents Ltd, we strive to ensure all property details are accurately noted for our clients. We appreciate your feedback and look forward to assisting you again in the future!
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5/5
GoogleHad a house inspection with Liberty. She was really helpful and accommodated our requests since there was a few times we had to postpone the dates. We were not on the property on the day too but she did a great job and informed us on everything. Cavendish is a great letting agent and itβs been a pleasure to rent with Cavendish.
Vihan Β· 13 July 2026 Β· Cavendish Estate Agents Ruthin
Agent replied Β· 13 October 2026
Thank you so much for your wonderful review, Vihan! We're thrilled to hear that Liberty was able to assist you and accommodate your requests during the inspection process. It's great to know that you felt informed and supported, even from afar. We appreciate your kind words about Cavendish Estate Agents and are delighted that you had a positive renting experience with us. If you need any further assistance, feel free to reach out.
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5/5
GoogleRating only, no written review.
Annmariya Β· 11 July 2026 Β· Cavendish Rentals Ltd Chester
Agent replied Β· 11 October 2026
Thanks for your rating :)
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5/5
GoogleI was inspected mid term by Libby, she did a wonderful job.
Gareth Β· 20 June 2026 Β· Cavendish Rentals Ltd Mold
Agent replied Β· 20 October 2026
Thank you for your lovely feedback! Weβre so pleased to hear Libby did a wonderful job during your mid-term inspection. Weβll be sure to pass on your kind words π β¦
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5/5
GoogleTop class company did everything i wanted done to the highest level and more. Especially Sophie, would not entertain going anywhere else ππ β¦
Billy Β· 20 June 2026 Β· Cavendish Rentals Ltd Mold
Agent replied Β· 20 October 2026
Thank you for your fantastic review! We're delighted to hear you were happy with everything and that we exceeded your expectations. Sophie will be thrilled to receive your kind words. We really appreciate your support and look forward to helping you again in the future!
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5/5
GoogleVery kind and helpful staff, Sophie couldnβt do enough for us when looking for a rental property. Would recommend.
Darren Β· 20 June 2026 Β· Cavendish Rentals Ltd Mold
Agent replied Β· 20 October 2026
Thank you for your lovely review. We're delighted to hear that Sophie was able to help with your property search and provided such a positive experience. We'll be sure to pass on your kind comments to her. Thank you for your recommendation, and we wish you all the best in your new home!
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5/5
GoogleI am so impressed with the Ruthin branch of Cavendish Estate Agents. I am relocating from the South and Jac Hughes in particular has gone above and beyond to facilitate me viewing properties and giving me local information regarding the area.
Amanda Webb is my sales progressor and has been very efficient.
Lovely team to work with. Thank you Cavendish
Julie Β· 13 June 2026 Β· Cavendish Estate Agents Ruthin
Agent replied Β· 13 October 2026
Thank you so much for your kind words, Julie! We're thrilled to hear about your positive experience with Jac and Amanda at our Ruthin branch. Our team is dedicated to providing exceptional service, and it's wonderful to know that we could assist you during your relocation. If you need any further assistance or have questions as you continue your journey, please don't hesitate to reach out. We wish you all the best in your new home!
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5/5
GoogleThanks to Liberty Clegg for professionalism and care
Bob Β· 13 June 2026 Β· Cavendish Estate Agents Ruthin
Agent replied Β· 13 October 2026
Thank you, Bob Geldof! We're thrilled to hear your kind words about Liberty Clegg's professionalism and care. At Cavendish Estate Agents Ltd, we strive to exceed our clients' expectations, and your feedback truly motivates us. We look forward to assisting you again in the future!
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1/5
GoogleI wanted to leave a 0 star rating but I couldn't.
If you rent a property from these people don't expect your deposit back in a hurry!! 2 months I've been waiting for Β£2000 and after several phone calls and emails nobody has a clue what's going on. If you can actually get hold of someone good luck!!
David Β· 20 May 2026 Β· Cavendish Rentals Ltd Mold
Agent replied Β· 20 October 2026
Thank you for your feedback. Weβre sorry to hear about your experience and understand how frustrating delays and lack of communication can be. This is not the standard of service we aim to provide and we are taking steps to ensure that this is improved going forward.
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5/5
GoogleSophie is so friendly welcoming and professional. Everything went smooth.
Great experience. Thank you so much π β¦
Doina Β· 20 May 2026 Β· Cavendish Rentals Ltd Mold
Agent replied Β· 20 October 2026
Thank you so much for your kind words π Iβll be sure to pass this on to Sophie, sheβll be delighted to hear it! β¦
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5/5
GoogleSophie, you are an absolute STAR. Communicated with us the whole way through and reassured us when needed, she really has gone over mountains for us! Thank you so much!!!
Eve Β· 20 May 2026 Β· Cavendish Rentals Ltd Mold
Agent replied Β· 20 October 2026
Thank you so much for your lovely review! It was an absolute pleasure helping you, and Iβm so glad I could support and reassure you throughout the process. Wishing you all the very best β¨
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5/5
GoogleWeβre extremely pleased with the service we have received from Sophie in lettings. Great communication and always professional.
H Β· 20 May 2026 Β· Cavendish Rentals Ltd Mold
Agent replied Β· 20 October 2026
Weβre extremely pleased with the service we have received from Sophie in lettings. Great communication and always professional.
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5/5
GoogleThanks David and all the team at Cavendish Rentals for the landlord update session in Chester in March. It was reassuring to get the information directly from people with experience in the sector and to have a point of reference and follow up support on hand for queries and questions afterwards. Really helpful to have the free audit check too. Many thanks.
Debbie Β· 11 May 2026 Β· Cavendish Rentals Ltd Chester
Agent replied Β· 11 October 2026
Thank you for your kind feedback! We're glad you found the session helpful and that the audit check was useful. Donβt hesitate to reach out if you have any questions.
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1/5
GoogleAvoid. Awful experience. Strongly advise against renting with them. Disorganised, sham processes, they deploy all tactics to keep a portion of the deposit. Check TPO reviews of similar tactics of repetition.
Kyle Β· 11 May 2026 Β· Cavendish Rentals Ltd Chester
Agent replied Β· 11 October 2026
Weβre sorry to hear that you feel disappointed with your experience. We understand a number of concerns have been raised and are currently being reviewed through the TPO complaints process
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5/5
GoogleVery informative evening
Jack Β· 12 April 2026 Β· Cavendish Rentals Ltd Chester
Agent replied Β· 14 April 2026
Thank you! Iβm really glad you found the evening informative, appreciate you taking the time to share that π β¦
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