5/5
GoogleExcellent customer service very thorough fantastic communication. Wouldn't hesitate to use them again
Trusted Agent profile
Cavendish Estate Agents in Mold, Chester and Ruthin
★★★★★
620 reviews across 3 offices and 3 platforms
Cavendish Estate Agents has three offices, in Mold, Chester and Ruthin. Together they have 620 reviews on three platforms, rated 4.7 out of 5 overall.
550
Reviews on Google
All 3 offices
18
Reviews on Facebook
All 3 offices
52
Reviews on Trustpilot
All 3 offices
Our offices
Cavendish Estate Agents's three offices, most reviewed first. Each has its own page.
- Cavendish Rentals Ltd MoldThe Cross High Street, CH7 1AZ232 reviews · 232 on Google (4.8)11 in the last 90 days
- Cavendish Rentals Ltd Chester14 Grosvenor Street, CH1 2DD205 reviews · 186 on Google (4.8)1 in the last 90 days
- Cavendish Estate Agents RuthinSt Peters Square Well Street, LL15 1AE183 reviews · 132 on Google (4.8)14 in the last 90 days
Reviews on Google
Showing 550 reviews on Google only. Show every review
Google5/5
GoogleNo hassell everything done quick and easy. Highly recommended hence I've returned with another property.
5/5
GoogleAnnie was really helpful. The process was incredibly smooth and we’re loving our new home
5/5
GoogleCan't thank Sophie at Cavendish Rentals enough for everything, really went above and beyond to assist us in getting a rental property! Also Annie who was on hand to help on the end of the phone when needed. 5* service!!
5/5
GoogleSophie was amazing, always answered emails, and kept us informed at all times. Can’t speak highly enough of the service. 5 stars !!!
5/5
GoogleThis is the second time I have used Cavendish to find a rental and the service was outstanding again! Great communication, thank you Sophie and the team.
5/5
GoogleWe have been letting property with Cavendish for over 25 years and our experience has been excellent, the staff are knowledgable and their advice is always good and accurate. Malcolm Davies Data Properties Ltd.
4/5
GoogleHad a good experience finding a home to rent with Cavendish, we were in touch with Sophie and she was very lovely and friendly and ultimately is the reason we found somewhere we were happy to lay our hats and call home
5/5
GoogleFrom first viewing my a property with Sophie at Cavendish I felt heard and supported, she has been integral to the process of getting everything in order before I move in and her friendly demeanour has put me at ease during this process. Thank you Sophie!
5/5
GoogleSophie was helpful and polite from the off. She gave us all the information that we required during our viewing and importantly, kept us up to date regularly with progress. Thank you very much.
5/5
GoogleSophie and Annie were extremely helpful in finding us a rental property to live quickly when we needed somewhere to live at short notice. Excellent service. Highly recommended.
5/5
GoogleThank you Sophie for making the whole experience with Cavendish Rentals as pleasant and stress free as possible. It was wonderful to have someone always available to answer my questions and help with the paperwork.
5/5
GoogleSophie in the Mold branch was absolutely incredible with us! She made the whole experience extremely special & is the best lettings agent we have dealt with! Nothing was too much hassle & she went the extra mile for us! Thank you so much Sophie On behalf of John & Kim
5/5
GoogleMany thanks Sophie for the professional way you dealt with the re-letting of the apartment.It only took a remarkable 12 days from the day we instructed you to the day the keys were handed over to the new tenant!Once again many thanks, you are certainly a credit to Cavendish Rentals.
5/5
GoogleI had the pleasure of doing business with cavendish rentals and i cannot recommend their agent Sophie enough! She made this experience for me as smooth and simple as possible. I especially loved her warm touches to the whole process such as recommending me places around town tailored to my needs and giving me a sweet welcoming gift the day i received the keys to my flat. She was very professional as well as i received all the documents in a organized and timely fashion and she was very easy to reach via email or phone. Thank you Sophie and Cavendish rentals!
5/5
GoogleI visited a number of rental agents in the Chester area and Ollie at Cavendish was by far the most professional and helpful. He secured us a property within a few days and made the whole process painless! Many thanks Ollie, much appreciated!
Agent replied · 22 December 2024
Thank you for taking the time to leave us a positive review :)
5/5
GoogleSophie and Annie have been so helpful and kind with finding me and my partner our first home to rent together, Easy to contact and answered any/all questions we had, Thank you both so much!
5/5
GoogleOur experience was trouble free, nice photos and description of property and good communication with viewing appointments. All staff pleasant and approachable. Office was handy in the middle of Ruthin.
5/5
GoogleThey really helped me in getting an accommodation, they are customer friendly, have good communication skills and excellent interpersonal relationships.
Agent replied · 22 December 2024
Thank you for taking the time to leave us a positive review :)
5/5
GoogleThe experience was really good. Got quicker response for the quires, the way they accepted my terms and also the way they conveyed the landlord term was really nice.
Agent replied · 22 December 2024
Thank you for taking the time to leave us a positive review :)
5/5
GoogleSophie was a great help with sorting my new home
5/5
GoogleI recently returned my property to the rental market via the Mold office of Cavendish. It is fair to say that both Annie and Sophie provided an excellent service whilst being friendly, efficient and supportive. Many thanks.
5/5
GoogleEasy process and good staffs. Highly recommended!!!
Agent replied · 22 December 2024
Thank you for taking the time to leave us a positive review :)
5/5
GoogleHad an Amazing experience with the team on getting my new home, I will recommend Cavendish Rental over and over again, Thanks Dan and Ollie!!
Agent replied · 22 December 2024
Thank you for taking the time to leave us a positive review :)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Cavendish Estate Agents and its branches won ESTAS awards in one year, most recently 2025.
ESTAS winners in one year, the group and its branches: 2025.
ESTAS awards by year, 2025
2025 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode across three branches ESTAS 2025 winners
Source: ESTAS winners lists, as published, linked by year.
The British Property Awards
Cavendish Estate Agents and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 2025
2025 4 Gold and 1 Bronze across three branches The British Property Awards 2025 winners
- GoldThe British Property Awards 2025: Regional Letting Agent, WalesMold
- BronzeThe British Property Awards 2025: Regional Letting Agent, WalesRuthin
- Local Gold (3)The British Property Awards 2025
2024 3 Gold and 1 Bronze across three branches The British Property Awards 2024 winners
- BronzeThe British Property Awards 2024: Regional Letting Agent, North West (Cheshire)Chester
- Local Gold (3)The British Property Awards 2024
2023 1 Gold The British Property Awards 2023 winners
- Local Gold (1)The British Property Awards 2023
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Cavendish Estate Agents
Which Cavendish Estate Agents office has the most reviews?
Mold has the most, with 232 reviews rated 4.8 out of 5, followed by Chester with 205.
Where are the Cavendish Estate Agents offices?
Has Cavendish Estate Agents won any awards?
Yes. At the ESTAS 2025 awards its branches won 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode awards. The group and its branches have also won 10 other industry awards since 2023.
