5/5
Great work and excellent customer service π β¦
Agent replied Β· 22 December 2024
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620 reviews across 3 offices and 3 platforms
Cavendish Estate Agents has three offices, in Mold, Chester and Ruthin. Together they have 620 reviews on three platforms, rated 4.7 out of 5 overall.
550
Reviews on Google
All 3 offices
18
Reviews on Facebook
All 3 offices
52
Reviews on Trustpilot
All 3 offices
Cavendish Estate Agents's three offices, most reviewed first. Each has its own page.
Showing 550 reviews on Google only. Show every review
5/5
Great work and excellent customer service π β¦
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5/5
Cavendish Rentals, and in particular Annie O'Brien, have managed the letting of my house very efficiently.
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5/5
We had a really great experience with Sophie! Really helpful and went above and beyond for us! We are really grateful for your help Sophie, thank you so much βΊοΈ
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5/5
Canβt thank Sophie enough for all the help she has given us. Made the whole process easy for us and helped to find the perfect property for me and my family. Amazing
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5/5
Sophie couldnβt have been any more of a help for us to find somewhere to call home. She pulled out all of the stops to make things work and didnβt bat an eye lid. Would highly recommend !
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5/5
I would highly recommend Sophie and Annie from Cavendish Rentals. Throughout the process they have communicated effectively, shown professionalism and successfully found the right people for my rental. 5 star service !!!
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5/5
Their service is good and convenient, They made through very quick procedure and easy . Thank you so much for your good service
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5/5
Max came to inspect the property we are renting. He was very professional, a Lovely chap and a pleasure to talk to.
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5/5
Very professional letting agents. Max was great and helpful.
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5/5
Max conducted a property inspection at the apartment I rent. Professional, efficient and friendly.
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5/5
Max was great throughout the whole process. Welcome for a brew anytime!
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5/5
Sophie from mold office big big thank you. You have done a amazing job for me Thanks again Sophie
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5/5
This was the first time I met somebody from Cavendish and can I just say how friendly and professional max was on his visit.
5/5
I had the first mid term inspection of my flat today. Max was both professional and friendly and made the experience very easy.
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5/5
Worked with Sophie Lewis to facilitate my move from one of Cavendish's managed properties to another and the process was stellar. Quick and easy all around, and she was a great help through a stressful time. Thanks so much!
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5/5
I have been working as a Landlord with the staff at Cavendish Rentals in Mold for over 20 years. David, Nicola, Sophie and all the staff at Cavendish Rentals provide an excellent service for Landlords and tenants alike. I have been especially pleased recently with the way that I have been advised & helped regarding all the new legislation for Landlords in Wales. They always make sure that they are fully informed on everything to do with letting from both the Tenant & Landlord perspective, they are perfectly placed to help their Landlords navigate & adhere to any new laws. David and Nicola are particularly knowledgeable and are always available when you need them. They are always there to offer support & advice regarding rent reviews and any other help needed. Sophie has been particularly helpful recently helping me find the right new tenant for one of my properties, she ensured that the whole process ran smoothly. From making sure that the old tenancy ended as it should and advising the old tenants on their responsibilities on moving out, to taking new enquiries and communicating these to me in a timely fashion, credit checking my new tenant & booking them in. Thanks to Sophie I have a happy tenant and she has a happy Landlord. Well done everyone, keep up the great work you do to help both tenants & Landlords ππ.
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5/5
Fantastic help from ladies in Ruthin and Mold. Would highly recommend!
5/5
Glad cavendish were the estate agents for our move they were outstanding
5/5
Rating only, no written review.
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5/5
We had a great experience of pursuing a rental property via Cavendish Rentals. From the start, Ollie communicated very promptly and effectively via email and phone, and he was very responsive to any queries. A viewing was quickly arranged and it was clear that Ollie knew the property well and he was able to deal with any queries we had. Our experience with some other rental agencies has not been very positive, but Ollie made what can be a very stressful experience so much easier with his professional, warm and very effective approach. We highly recommend Cavendish Rental and wouldnβt hesitate to use the agency again.
5/5
Great hands on and responsive service from Sophie- many thanks
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5/5
Sophie was excellent at helping finding a house , always willing to help us with advice and support
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5/5
Just signed the paperwork the other day, very happy with cavendish. Annie and Sophie are very professional, welcoming, helpful and lovely to speak too, I would definitely recommend choosing cavendish. Thank you
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5/5
Excellent efficient service, from everyone. Made everything stress free. Would highly recommend.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cavendish Estate Agents and its branches won ESTAS awards in one year, most recently 2025.
ESTAS winners in one year, the group and its branches: 2025.
2025 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode across three branches ESTAS 2025 winners
Source: ESTAS winners lists, as published, linked by year.

Cavendish Estate Agents and its branches won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.
British Property Awards by year, 2023 to 20252025 4 Gold and 1 Bronze across three branches The British Property Awards 2025 winners
2024 3 Gold and 1 Bronze across three branches The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Mold has the most, with 232 reviews rated 4.8 out of 5, followed by Chester with 205.
Yes. At the ESTAS 2025 awards its branches won 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode awards. The group and its branches have also won 10 other industry awards since 2023.