Trusted Agent profile · Cheshire

Butters John Bee estate agents in Crewe and Nantwich

4.8

★★★★★ Excellent

2,150 reviews across 2 offices and 1 platform

buttersjohnbee.com

Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,150 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

2,150

Reviews on Google

All 2 offices

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Our offices

Butters John Bee's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.

ESTAS winners in one year, the group and its branches: 2017.

ESTAS awards by year, 2017
  • 2017 1 Gold ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Sales

Source: ESTAS winners lists, as published, linked by year.

Reviews on Google

Showing 2,149 reviews on Google only. Show every review

4/5

Google

Marcin Strzelec met us at the property. A very smartly dressed young man who showed us round with both curtesy and respect answering all the questions we had and not hurrying us along. The score reflects the fact that I have only met him once.

Carol · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for taking the time to leave this feedback. We’re pleased to hear that Marcin made such a positive first impression and conducted the viewing with courtesy, professionalism, and care, taking the time to answer your questions without any pressure. We really appreciate you sharing your experience, and we hope to have the opportunity to assist you further in the future.

5/5

Google

It has been very seamless and efficient to work with butters John bee and we have had a very smooth process from viewing to offer etc. A very efficient team and Madison our point of contact have been a great help and always came back with quick replies and sorted our questions diligently. Highly recommended!

Nithin · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you so much for your kind review and recommendation. We’re delighted to hear that you found the process seamless and efficient from viewing through to offer. It’s great to know that Madison was able to support you so well with prompt communication and clear guidance throughout. We’ll be sure to pass on your lovely feedback to her and the wider team. Wishing you all the best, and thank you again for choosing Butters John Bee.

5/5

Google

I can’t recommend Butters John Bee highly enough, and in particular Maddie, who has been nothing short of outstanding. Her professionalism, diligence, and attention to detail are exceptional. As a property developer, I’ve worked with Maddie across a number of purchases, and every single time she has gone above and beyond to ensure the process runs smoothly. No matter how complex the transaction or how many (sometimes complicated!) requests I’ve thrown her way, Maddie has handled everything with efficiency, patience, and total competence. She has supported me at every step of the process, always keeping me informed, proactive, and confident that things were in hand. It’s rare to find an agent who combines deep industry knowledge with such a genuine commitment to their clients. Maddie is a real credit to Butters John Bee, and I wouldn’t hesitate to work with her again or recommend her to anyone looking for a reliable, professional estate agent.

Craig · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind feedback. Maddie will be delighted to read this, and we’re so pleased to hear her professionalism and dedication made such a positive impact. We really appreciate your recommendation and look forward to working with you again.

5/5

Google

Marcin - Very friendly, professional & well mannered. Easy to ask questions to - came straight back with the facts and answers requested. Great at keeping you updated too!

Amy · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you so much for your kind words! I’m really glad you found me approachable and well informed. Keeping clients updated and answering questions clearly is always a priority, so I really appreciate you taking the time to leave this review. Marcin Butters John Bee.

5/5

Google

Had a viewing with Gabriel today, he acted in a really professional manner and was easy to talk to, making the viewing both comfortable and informative with his knowledge of the property and the local area.

Melvin · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you so much for your kind words. It was a pleasure showing you around, and I’m really glad you had a positive experience. All the best, Gabriel.

5/5

Google

I recently had the pleasure of working with Gabriel Davies, and I couldn't be happier with the service he provided. He's knowledgeable, friendly, and went above and beyond to ensure a smooth transaction. Gabriel's expertise and dedication to his clients truly shine through, making him an exceptional estate agent. I'd highly recommend him to anyone looking to buy or sell a property

Steven · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you so much for your kind words. It was a pleasure showing you around, and I’m really glad you had a positive experience. All the best, Gabriel.

2/5

Google

I’ve had BJB represent me on 2 landlord sales, 3 years apart. The recent experience was pretty poor, with a lack of client ownership and never speaking to the same person twice. The low point was the branch losing the keys to my apartment, the high point dealing with Leanne Odams-Chesworth who reminded me of the earlier experience with BJB. Too many different names, not joined up in approach or leadership. 5* for Leanne, 0* for the whole experience.

Saul · 20 February 2026 · Butters John Bee Crewe

5/5

Google

Just had our photography and 360 tour through from Katie. The photos look great we are really happy😊 …

Niamh · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind review about Katie, butters John bee Crewe

5/5

Google

We loved Katie's photos and have had a great experience of all the staff at BJB!

Matt · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind review about Katie, butters John bee Crewe

5/5

Google

Katie was a highly professional and well-mannered photographer who carried out her work with great skill, dedication, and attention to detail.

Shabana · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind review about Katie, BJB Crewe

5/5

Google

It was a pleasure to meet Matt who recommended a further property within short distance of a booked viewing and was happy to meet to show even though we hadn't pre booked.He was very friendly and welcoming

Lucy · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind review for Matt. Kind regards, BJB Crewe Sales

5/5

Google

Gabriel was great!!

Michael · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind review for Gabriel. Kind regards, BJB Crewe Sales

5/5

Google

Amit was very polite, professional and very helpful with regards to getting a valuation on my property. This was carried out in good time and the report sent within 20 minutes of discussion. thank you .

Lesley · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind review for Amit. Kind regards, BJB Crewe Sales

5/5

Google

Katie is amazing. She talks you through everything, is very patient and takes her time to get every photo perfect.

Erica · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind review for Katie. Kind regards, BJB Crewe Sales

5/5

Google

Amit has been consistently professional, friendly and helpful in all communication. He is proactive and knowledgeable of the local market and I wouldn’t hesitate to recommend him. Thank you for all your help.

Caroline · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind review for Amit. Kind Regards, BJB Crewe Sales

5/5

Google

Matt has been absolutely amazing throughout every viewing and process. He answered so many questions, and went above and beyond to help us.

Shania · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind review for Matt. Kind Regards, BJB Crewe Sales

5/5

Google

The agent, Gabe was on time to view the property and he allowed us to spend time as much as we wanted. He answered the query that we had. He was pleasant and approachable. We were very happy with his service. I recommend BJB to anyone

Biji · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind review for Gabriel. Kind regards, BJB Crewe Sales

5/5

Google

Amit helped me with the process I needed for my house from Butters John Bee. He was on time and extremely helpful in his advice. He was also very enthusiastic and easy to chat to about the housing industry and had so much understanding and knowledge. I can’t recommend him enough. Thanks you

Lowena · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind review for Amit. Kind Regards, BJB Crewe Sales

5/5

Google

Katie was friendly and professional during her visit to take photos of the property. She explained the process well and was supportive when needed. I am very happy with her work - thank you!

Anna · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind review for Katie. Kind regards, BJB Crewe Sales

5/5

Google

We really liked Katie’s photos and virtual tour of the property.

Steve · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind review for Katie. Kind regards, BJB Crewe Sales

5/5

Google

Mark Mounfield was the most experienced professional we have had over to give advice on selling our home and proved knowledgeable about the area we live to gain a realistic valuation. We really valued his enthusiasm and dedication to our request the contact he made was 5 star efficient but by no means intrusive. I really liked Mark and Butter John Bee's customer service was A1 would 💯 recommend!!

Tracey · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind review for Mark. Kind regards, BJB Crewe Sales

5/5

Google

Katie's pictures are great- thank you !

Jasmine · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind words about Katie

5/5

Google

Madison Emery-Hyson is very helpful and cooperative. She has been extremely supportive throughout my house purchase, which is still in process. She always responds promptly to my emails and phone calls regarding the purchase and provides all the necessary information to the best of her ability.

Muhammad · 20 February 2026 · Butters John Bee Crewe

Agent replied · 20 March 2026

Thank you for your kind review for Maddie. Kind regards, BJB Crewe Sales.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Butters John Bee

Which Butters John Bee office has the most reviews?

Crewe has the most, with 1,883 reviews rated 4.7 out of 5, followed by Nantwich with 267.

Where are the Butters John Bee offices?

The two Butters John Bee offices, by town:

  • Crewe: 181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
  • Nantwich: 20 Beam Street, Nantwich, Cheshire, CW5 5LL
Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.

Reviews may appear on more than one platform.

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