2/5
GoogleAs far as letting agents go the young girl I dealt with was slow and unreliable.
Trusted Agent profile · Cheshire
Butters John Bee estate agents in Crewe and Nantwich
★★★★★
2,150 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,150 reviews on 1 platform, rated 4.8 out of 5 overall.
Our offices
Butters John Bee's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 2,149 reviews on Google only. Show every review
Google5/5
GoogleExcellent service. Looking forward to working with you shortly on the next purchase.
Agent replied
Good Morning Mr Wrigley, thank you for taking the time to respond to our request for a review. We look forward very much to working with you again shortly. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
Googleexcellent service from bjb. made our move so much easier. i would like to give extra thanks to sam bowyer that went beyond needs to find us a property. kept me upto date at every moment and made sure i had everything in place. if it wasnt for sam going the extra mile i would still be at my previous house now.
Agent replied
Good morning Kieran, What a lovely review. Thank you for inviting us to market and sell your home. I am really pleased to read that Sam went that extra mile for you. Excellent customer service is something on which we pride ourselves and why we maintain the position of market leaders in Crewe. Wishing you every success in your purchase of your new home. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleGreat service from Sam, communicated exceptionally well and very friendly.
Agent replied
Good afternoon Andrea, Thank you for taking the time to leave a review - great to hear you were happy with Sam. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleVery happy with the exceptional service from bjb Crewe lettings team - Emma Sandland and Steve Parker have both gone above and beyond to help me overcome some difficult, unforeseen issues. Very happy customer, thank you.
5/5
GoogleGreat service - they handled everything, all the viewings etc, even did final meter readings for me. House sold within 2 months of going on sale
Agent replied
Good evening Sue, thanks for taking the time to send in a review. Kind regards Fran Wheatcroft Branch Manager
3/5
GoogleEveryone was very nice and friendly and all ways very attentive,but took two years to sell my property.
Agent replied
Good afternoon Mr Sambrook, thank you for taking the time to leave a review. I am pleased that you found my staff to be attentive and friendly. Hope that you are enjoying your new home. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleI would like to congratulate butters bee on a very satisfactory sale of my property. The sale was handed very well by Lydia.
Agent replied
Good afternoon Mr Watkins, thank you for kind comments sent for Lydia. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleI have used BJB on a couple of occasions and have always had excellent service from them. I have used them recently to sell a relative's house and I have to say they have been very professional from start to finish. The staff are very helpful and friendly and go out of their way to accommodate your wishes. So glad I used them.
Agent replied
Good morning Trish, Thank you for taking the time to send us such a glowing review. I appreciate your kind words and am so pleased that you are happy once again with our service and attention to detail. Kind regards Fran Wheatcroft BRANCH MANAGER
3/5
GoogleAdequate service but not especially good value for the nearly £2000 fee.
Agent replied
Good Morning Lena, Thank you for taking the time to leave a review. I am so pleased that we received multiple offers on your property within a matter of days and sale agreed within two weeks. Thanks for your instructions for us to act for you. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleSam in the crewe branch has been so helpful and stuck by us since day 1. Cant thank him enough for keeping us updated everyday as first time buyers this hasnt been an easy and cant thank him enough
Agent replied
Good evening Rianna, thank you for your lovely review for Sam, he is a real asset to my team and he too appreciates your kind words. Kind regards Fran Wheatcroft Branch Manager
5/5
GoogleFantastic staff, food, atmosphere.
Agent replied
Good Morning David, thank you for your lovely review, I will certainly let Rachael know her Brownies are a hit :) Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleExceptional Service in the selling of my mother's property. Sam was a pleasure to work with, highly professional and communicative at all times.
Agent replied
Good morning Carl, Thank you for taking the time to leave us a review. I am delighted to hear that you had great customer service from Sam he really is a credit to Butters John Bee. Kind regards Fran Wheatcroft BUTTERS JOHN BEE
5/5
GoogleI’ve been investing in buy to let properties in Crewe for a few years. I’ve this time I’ve had the pleasure of working with some good and some bad agents in Crewe. BJB are definitely one of the good ones. They’ve always been helpful and professional and I’ve always found them very easy to do business with. Sam Bowyer was particularly helpful with the last few purchases. I look forward to doing business with BJB in the future.
Agent replied
Good Morning James, thank you so much for taking the time to leave a review Kind regards Fran Wheatcroft Branch Manager
5/5
GoogleThis is a very busy office, but they constantly strived to accommodate my schedule for viewings. When there were delays on completion, it was them that called the seller’s solicitor and kept me updated. I want to especially recognise Lydia for all her hard work. I got my keys today and couldn’t be happier
Agent replied
Dear Diane , Thank you for your kind review. I will pass your appreciation on to Lydia. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleSold my house within a week at the asking price, having handled all viewings and Sam negotiated fantastically on our behalf. Thank you for a fantastic service so far.
Agent replied
Dear Emma, Thank you for your kind review - hopefully we will be able to find you a new home quickly. Kind regards Fran
5/5
GoogleSam valued mine and a friends property, very polite and professional, arranged a viewing passed his finish time to accommodate us, a credit to BJB
Agent replied
Good morning Juliette, thank you for both you call yesterday and your kind words for Sam. Kind regards Fran Wheatcroft Branch Manager
5/5
GoogleExcellent Service provided over the last few years. Buying a variety of properties.... Sam is extremely professional in assisting the purchase of the right property for ourselves and clients.
Agent replied
Good morning Emily, thank you for taking the time to send in a review. I am delighted to hear that you have had great service from my team, in particular Sam. We look forward to continued business with you. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleHouse has been sold subject to contract in just a few weeks, so no complaints about the marketing done by Butters john bee. From the original valuation which was fully explained taking account of are specific needs and thoughts, to the ongoing updates about the sale.
Agent replied
Good morning John, Thank you for your kind review. I am so happy to read that you are pleased with our levels of service. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleGreat service. Lewis negotiated well on our behalf with the prospective buyers and kept me informed along the process.
Agent replied
Good afternoon Alexandra, thank you for taking the time to send in a great review for Sam and Craig, they really are a credit to our industry and I am pleased that you are happy with our service. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleThe team at BJB Crewe have been excellent. Working hard to get viewings and keeping me updated on feedback. Once a sale was agreed the progress to an exchange of contracts was swift. I would like to give a big thank you to Sam for his hard work.
Agent replied
Hi Phil, thank you for your fabulous review. I am really pleased that you were more than happy with our levels of customer service and in particular Sam's help and attention. Looking forward to being of help again in the near future. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleGreat and efficient service. Helped me to maximise sale price - and sold very quickly. Thank you Sam and Butters!
Agent replied
Good Evening Sam, thank you for your great review. Kind regards Fran Wheatcroft Branch Manager
5/5
GoogleExcellent service.Corrie was always very helpful when the need arises
Agent replied
Dear Sean Thank you so much for your great 5 star review. Kind Regards Butters John Bee Crewe - Lettings
5/5
GoogleExcellent customer service from start to finish, thank you for everything you guys have done.
Agent replied
Good morning Sharon, thank you for your great review. Kind regards Fran Wheatcroft BRANCH MANAGER
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
ESTAS awards by year, 2017
2017 1 Gold ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Sales
Source: ESTAS winners lists, as published, linked by year.
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Questions about Butters John Bee
Which Butters John Bee office has the most reviews?
Crewe has the most, with 1,883 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Where are the Butters John Bee offices?
Has Butters John Bee won any awards?
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
