Trusted Agent profile · Cheshire
★★★★★
2,150 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,150 reviews on 1 platform, rated 4.8 out of 5 overall.
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Butters John Bee's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
2017 1 Gold ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Showing 2,149 reviews on Google only. Show every review
5/5
GoogleI met up with Corrie from BJB at the property and right from the start was very accommodating helpful and very clear on all details of the property. Throughout the whole process Corrie was informative and quick to answer and questions I … More
Dear Alan Thank you so much for your great 5 star review Kind Regards BJB Crewe - Lettings
5/5
GoogleReally brilliant service. Thanks so much to Corrie and Emma especially for helping us move into our perfect home. Quick and efficient service and the web portal makes it really easy to see the progress of our move in real time. … More
Dear Steve Thank you so much for your great 5 star review Kind Regards BJB Crewe - Lettings
5/5
GoogleI was amazed at butters John bee and all the help I recieved from Corrie, nothing was too much and was always happy to help. This was my first time moving by myself and I had many questions and called the branch too many times but Corrie … More
Dear Stephen Thank you for your great 5 Star review. Kind Regards Butters John Bee Crewe - Lettings
2/5
GoogleRating only, no written review.
1/5
GoogleRang about property took my details said I'd get call back and still no call back weeks later don't even deal with properties in my area but for some reason it's up for sale with them not on rightmove or their website and nit even on there books when rang
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
1/5
GoogleDo not ever get back to you. Tried to view a house on beech drive a month ago, still waiting, hoping owners will see this and move companies. Always been really bad with trying to book viewings.
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
2/5
GoogleRating only, no written review.
1/5
GoogleViewed a property and was told they would get back to me and my partner the following day and 1 week later nobody has.
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
4/5
GoogleIt went slowly to start with but we exchanged quickly thank you to Debbie and the team
5/5
GoogleRating only, no written review.
Good morning Kevin Happy New year Thank you for giving us a 5 star review. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleVery solid I agency at home
5/5
GoogleExcellent customer service from start to finish, thank you for everything you guys have done.
Good morning Sharon, thank you for your great review. Kind regards Fran Wheatcroft BRANCH MANAGER
1/5
GoogleCompletely time wasters, I call them to arrange property view, they said that someone will come back to me shortly, no one contact me till today, I sent them three emails, no response till today, very poor standards, not recommended.
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
5/5
GoogleVery highly recommended! Big thanks to all at JBB who helped with our difficult sale especially debi who was very helpful and worked hard to help us complete on time
Good morning Paul, thank you for kind review, I am pleased that you found Debi particularly helpful she is a real asset to my team. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleI purchased a shared ownership property through Butters John Bee. I don't hesitate to say they were helpful and very efficient in dealing with the purchase and when any issues arose they were quick to resolve them
Good morning Deborah, thank you for your kind review, I hope that you are very happy in your new home. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleI cannot thank Butters John Bee enough! The effort and care gone into finding my new property has been outstanding. I would like to personally thank Corrie for going above and beyond, providing excellent and professional service from the beginning. Communication is swift and I have been made to feel cared about. 😊 Thankyou !! …
Dear Leah, Thank you so much for your great review, please do not hesitate to contact us if your need any further assistance, Regards Butters John Bee Crewe Lettings
2/5
GoogleRating only, no written review.
5/5
GoogleEasy to use and staff super efficient and answer phone whenever you call.
5/5
GoogleRating only, no written review.
1/5
GoogleCompletely time wasters, I call them to arrange property view, they said that someone will come back to me shortly, no one contact me till today, I sent them three emails, no response till today, very poor standards, not recommended.
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
2/5
GoogleRachel has been a pain. She said I was being innopropriate for saying 'I need a basment'
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
5/5
GoogleGreat ideas and helped source my new Home
Hi Steve. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich
3/5
GoogleRating only, no written review.
Thank you for taking the time to leave a review. We appreciate your feedback and would love to hear more about your experience with us so we can improve our services. Please feel free to reach out to us directly.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Crewe has the most, with 1,883 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
