Trusted Agent profile · Cheshire
★★★★★
2,150 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,150 reviews on 1 platform, rated 4.8 out of 5 overall.
Butters John Bee's two offices, most reviewed first. Each has its own page.
Showing 2,149 reviews on Google only. Show every review
5/5
GoogleThey were quite helpful and flexible. Above all, I liked their website which i found very easy to use. Their online viewing service makes a lot of sense especially with the current state of affairs - saved me driving 87 miles while other agents asked me to drive all the way to view.
Hi Mujtaba Thank you for your great feedback, please do not hesitate to contact us for further help. Kind Regards BJB Crewe Lettings
5/5
GoogleMichael was professional, kept me informed every step of the way and explained the whole process really well. Thank you
Dear Sally Thank you for your fantastic feedback regarding the service Michael gave you on your recent rental transaction, please do not hesitate to contact us if we can be of further help. Kind Regards BJB Crewe Lettings
5/5
GoogleCorrie at Butters John Bee has been absolutely amazing, the whole process being seamless with excellent communication all the way through the applications and referencing. We highly recommend Butters John Bee.
Dear Lee Thank you for your fantastic feedback regarding the service Corrie gave you on your recent rental transaction, please do not hesitate to contact us if we can be of further help. Kind Regards BJB Crewe Lettings
5/5
GoogleExcellent service from Michael Ferris at the Crewe branch - second time dealing with him now and couldn’t fault him or the service.
Hi Jordanna Thank you for taking the time to give customer feedback. Its great that Michael has been consistent in his customer service and we hope that you will continue to use us in the future Kind Regards Butters John Bee
5/5
GoogleMolly Farrelly is a pleasure to deal with. Whatever issue I have, she deals with it quickly and efficiently. She has a professional manner, yet is very friendly. A credit to your company.
Thank you for your fantastic feedback, we will ensure your lovely comments are passed on to Ben.. Kind Regards BJB Lettings
5/5
GoogleGreat company to deal with - as contractors we have a good relationship with the guys there...we regularly correspond with Ben Parry, the Property Manager at the Crewe branch, with regard to arranging engineer visits to inspect & repair kitchen appliances, or supply new...He is very efficient and gets things resolved, liaising with ourselves and the landlords so as to get maintenance issues sorted quickly - which makes our job easier, and goes down well with the tenants, of course. We can highly recommend BJB!
Thank you for your great feedback, we will ensure your lovely comments are passed on to Ben.. Kind Regards BJB Lettings
4/5
GoogleLiz Thompson in particular has been superb. Liz has helped me resolve issues and progress matters. Nothing has been too much trouble. Liz is easy to talk to and very helpful. Throughout the time of upgrading my house Liz and I have worked together to find the best solutions and no question has gone unanswered. Thank you
Thank you for your great feedback, we will ensure your lovely comments are passed to Liz.. Kind Regards BJB Lettings
5/5
GoogleThanks Michael Ferris for a great letting service.
Thank you so much for your great review, please do not hesitate to contact us if we can be of further help. Kind Regards BJB Crewe - Lettings
5/5
GoogleReally impressed with the high level of service provided by Michael Ferris during my search for rental properties in the Crewe area. Fantastic guidance, and really helpful. Highly recommend.
Thank you for your fantastic comments, please do not hesitate to contact us for further assistance. Kind Regards BJB Crewe - Lettings
5/5
GoogleSold the house within days of putting it with them. House had already been on the market for 7 months another Estate Agent with little serious interest. Butters John Bee not only got the sale, but kept involved throughout the sale process Also the Estate Agent representative, Lisa Leigh, kept us fully informed, generally giving updates on the progress well before the solicitors
Hi and thank you for taking the time to leave a review for us. We are pleased that we managed to sell your property quickly and delighted that Lisa kept you up to speed with everything.
5/5
GoogleRating only, no written review.
5/5
GoogleVery good service received from Michael Ferris who dealt with the letting of a rental property that I own. I would not hesitate to use butters john bee again.
Thank you so much for your kind words, please do not hesitate to contact us if we can be of further help. Kind Regards BJB Crewe - Lettings
5/5
GoogleJust wanted to say even though I haven't got a rental property sorted yet Michael was really helpful and I really appreciated his guidance as its the first time I have had to find a rental property
Thank you for your great review, we appreciate your time in giving us this great feedback. Kind Regards BJB Crewe - Lettings
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
5/5
GoogleHaving just sold our house with butters I was very pleased with the service especially Lewis Debbie and fran who helped us to push the move along thankyou
Thank you very much for your kind review, Fran Wheatcroft Branch Manager
5/5
GoogleLewis and Debbie have been extremely helpful throughout our buying experience. Would highly recommend to anyone moving house.
Thank you for your review, we hope that you are very happy in your new home!
5/5
GoogleOur experience using Butters John Bee to sell our property was professionally handled by Lewis Dobson, to our complete satisfaction. We found Lewis to be an amiable and responsive member of BJB's staff and a pleasure to work with. Thank you Lewis!
Thank you for your kind words.
4/5
GoogleRating only, no written review.
5/5
GoogleThay are very good and get people round for you
5/5
GoogleAs a first time investor I have been speaking to Michael at Butters for some advice on buying in the Crewe area, he has always provided me with great advice and always been available when I have bombarded him with queries and questions, … More
Dear Susan Thank you so much for your great 5 star review. Kind Regards Butters John Bee Crewe - Lettings
5/5
GoogleWe had booked a viewing and the process was quick to get one booked in. The viewing was very helpful and I think if we didn’t then not many of our questions would have been answered. Michael answered all of questions and knew the answer to … More
thank you for your kind review
3/5
GoogleJust bought our new home from them, they are ok but very slow to keep you updated we had to call them for updates. waiting to hear about our completion and picking up keys we had to call them sat … More
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
ESTAS awards by year, 20172017 1 Gold ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
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Crewe has the most, with 1,883 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
