5/5
Rating only, no written review.
Agent replied
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

Trusted Agent profile · Cheshire
★★★★★
2,150 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,150 reviews on 1 platform, rated 4.8 out of 5 overall.
Butters John Bee's two offices, most reviewed first. Each has its own page.
Showing 2,149 reviews on Google only. Show every review
5/5
Rating only, no written review.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Ben in Lettings was very committed to delivering excellent servicei
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Worked along side Ben at Bjb for a while now as I’m a roofing contractor for them and Ben Is one of the few that is always sending and giving me precise information witch is needed to make sure we do the correct work absolute asset to this company you are Ben many thanks. Lee.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
I spoke with Ben at Butters John Bee @ Hanley branch , he was extremely helpful and had a lovely manner! Even though i rang 3 times he was more than happy to help. Excellent service thank you!
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Ben has been super helpful to us, he is professional and personable. He listens to any concerns and is very reassuring.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Having a few questions on rental statement for the end of tax year I called and spoke to Ben who explained it quite clearly but also rectified my issue so wouldn’t happen again next year. Very helpful and efficient
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Spoke to Ben Parry today at BJB to sort a little issue I had, he was extremely helpful and made sure my issue was sorted professionally and quickly. If I have an issue again hopefully it's Ben I speak to as I know with his expertise I'll be alright.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
1/5
Awful experience about the management team. Stay away from them folks
We are sorry to hear of your negative experience with us, we would like to discuss this with you in more detail, please call us on 01270 534520 at your earliest convenience. Kind Regards BJB Crewe Lettings
1/5
Rating only, no written review.
We are sorry to hear of your negative experience with us, we would like to discuss this with you in more detail, please call us on 01270 534520 at your earliest convenience. Kind Regards BJB Crewe Lettings
5/5
Rating only, no written review.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Helpful staff, and very good communication between the agency and the landlord.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Corrie has been very helpful and supportive throughout. However, I did find it a little nerve wracking, though, to wait until two days before entry date to get my rental contract by which time my contracts for sale had been exchanged and completion date agreed! A leap of faith required.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
1/5
Poor experience with btj crewe, enquired about few properties over the last two months and constantly got ignored. Shame we had a bad experience as I was looking forward to renting with them as heard good feedback from others...
We are sorry to hear of your negative experience with us, please call us on 01270 534520 as we would love to try and find a home for you and to discuss your requirements. Kind Regards BJB Crewe Lettings
5/5
I have been dealing with Ben regarding a rental property and have been really impressed with his friendly , professional attitude throughout. A credit to Butters John Bee!
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Really professional service from Ben, couldn't be more helpful if he tired. Very polite when dealing with my wife on some queries she had. Thanks Ben.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Great service from Ben in the Crewe office. Very polite and couldn't be more helpful.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Friendly and reliable agency. Benjamin has been helpful and response quickly to any queries.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Really easy to deal with. Have dealt with property manager Ben - he's always polite and efficiently deals with my queries. Thanks for making it easy.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
It's often hard to find good people these days, but I was pleasantly surprised by the service received. Ben was very helpful and answered all questions I posed to him, no matter now many there were.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
I had a home visit today from Jessica from Butters John Bee to value my property. I was really impressed with the service provided by her. Jessica was very honest warm and friendly a very positive lady I would definitely recommend Butters John Bee to friends and family. Thank you
Thank you so much for your fantastic review, we will ensure your lovely comments are passed on to Jessica. Please do not hesitate to contact the sales team if you need any further assistance Kind Regards BJB Crewe
5/5
I spoke with Ben who was extremely friendly and helpful. He was able to answer my questions clearly and was extremely efficient. His communication could not have been better and I’m extremely grateful for all of his assistance. Thank you, Ben!!!
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Ben has been extremely helpful throughout our process in moving properties. We had a few issues at the start when we first moved in which he sorted for us right away without hesitation. He has also been very quick in chasing information up for us and overall very easy to communicate with.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Great experience dealing with Michael Ferris. He is quick to respond to my enquiry, very well informed and super helpful.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Great agency to deal with. Have been dealing with Ben Parry who is manages our property - he has always been polite and prompt at dealing with any queries. Highly recommend this agency
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
2017 1 Gold ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
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Crewe has the most, with 1,883 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.