Trusted Agent profile · Cheshire
★★★★★
2,150 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,150 reviews on 1 platform, rated 4.8 out of 5 overall.
Butters John Bee's two offices, most reviewed first. Each has its own page.
Showing 2,149 reviews on Google only. Show every review
5/5
GoogleHaving just sold our house with butters I was very pleased with the service especially Lewis Debbie and fran who helped us to push the move along thankyou
Thank you very much for your kind review, Fran Wheatcroft Branch Manager
5/5
GoogleMichael Ferris was excellent from our first contact to completion. Best letting agent around. 👍 …
Thanks for your great review Jimmy, please do not hesitate to contact us if we can be of further help. Kind Regards BJB Crewe - Lettings
4/5
GoogleKylie was Pro active, sorted any issues out quickly and got back to me. I couldn't ask for anything more. Thanks.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe
5/5
GoogleBenjamin has been very helpful and professional with me regarding my tenancy agreement.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleBen has been excellent in dealing promptly and in a very friendly manner with our request. Great customer service!
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleI have been in touch with Benjamin and he has been extremely helpful in regards of getting our security deposit returned
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleBen was great, he sorted out all the confusion very quickly and was helpful In chasing up another problem from a while back that we never got a response on.
answered by Crewe Lettings -2 days ago Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleCorrie at bjbin crewe was amazing and very helpfull with my move to my new home she went above and beyond absolutely lovely woman to deal with Highly recommend thank you so much corrie
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleBen helped me to get into my boyfriends tenancy! It was really quick and easy and Ben was so professional and helpful!
Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
GoogleI spoke with Ben on various subjects tonight and he was able to assist me well with quick actions leaving me satisfied with the service.I couldn’t fault the service i received from Ben. 10/10
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleReally professional service from Ben, couldn't be more helpful if he tired. Very polite when dealing with my wife on some queries she had. Thanks Ben.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleCorrie is a pleasure to deal with. She is very competent and efficient. Always does what she says she will do, in a professional but friendly manner.
Hi Richard, thank you so much for your positive comments about butters john bee and staff! Have a great day.
5/5
GoogleBen is a pleasure to work with. We deal with the property management team on a daily basis & Ben ensures everything runs smoothly. Very professional & Efficient
Thank you for your great feedback, we will ensure your lovely comments are passed to Ben.. Kind Regards BJB Lettings
5/5
GoogleMany thanks for sorting my latest accounting issue. As always Ben was on the case and resolved the problem efficiently and professionally which, as a landlord, is extremely important.
Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
GooglePurchased a house through Butters recently they knew where all parties were up to in the chain and made it less stressful. Stacey particularly towards the end of the process kept on top of things for me
Hi, Thank you for taking the time to leave us a great review about your experience with us!
5/5
GoogleSpoken to Ben on the phone, over paying rent & sorting some issues out that I have within the property. Ben was able to sort these out straight away for me and contact people to sort out the issues out. Thank you :)
Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
GoogleI own and operate dp commercial cleaning services Natalie tunnicliffe contacted me to do some work for butters John bee estate agents , Very professional & Responsive and a pleasure to work for, highly recommended
Thank you for taking the time to leave a review for Natalie. I'm glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
GoogleI dealt with Kylie and have zero complaints. She was professional, friendly and efficient. Thank you for helping us with our move Kylie!
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe
5/5
GoogleI spoke with Ben who was extremely friendly and helpful. He was able to answer my questions clearly and was extremely efficient. His communication could not have been better and I’m extremely grateful for all of his assistance. Thank you, Ben!!!
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleGreat experience in renting a house in the Uk! Corrie was exceptional, assisted us throughout the whole process and was always available to help us. 5 stars to all of the team 👌🏽 …
Dear Olga Thank you for your fantastic feedback regarding the service Corrie gave you on your recent rental transaction, please do not hesitate to contact us if we can be of further help. Kind Regards BJB Crewe Lettings
5/5
GoogleBen & the team were very friendly & helpful when enquiring about a property. Very responsive and knowledgable from start to finish. Would highly recommend!
Thank you for taking the time to leave a review for Ben and the team. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
GoogleBenjamin at butters John Bee Crewe has gone above and beyond in every aspect of managing my rental property especially when the boiler broke it was up and running the next day. I can highly recommend
Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
GoogleHaving initially made contact via right move, Corrie was most efficient in getting back to me with all the information I had requested and was extremely helpful from that point on whether it was updating me on potential viewing dates, … More
Thank you for taking the time to leave a review for Corrie. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
1/5
GoogleAfter trying to continuously to book viewings, I managed to book a few. But then was informed that the vendor got an offer. So they cancelled my viewing. Only to call me back a few hours later to say I missed the viewing.. which they had cancelled 😱 …
We are sorry that you have experienced poor service with us, we would like to discuss what happened with you and try to rectify this, please contact us on 01270 213541 and we will be happy to look into this. Kind Regards BJB Crewe Sales
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
ESTAS awards by year, 20172017 1 Gold ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
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Crewe has the most, with 1,883 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
