Trusted Agent profile · Cheshire
★★★★★
2,150 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,150 reviews on 1 platform, rated 4.8 out of 5 overall.
Butters John Bee's two offices, most reviewed first. Each has its own page.
Showing 2,149 reviews on Google only. Show every review
5/5
GoogleKylie at butters john bee in Crewe is fab, I got regular sale updates on my property and when I have spoken to Kylie on the phone or by email she responded straight away, communication has been brilliant. … More
Thank you so much for your fantastic review, we will ensure your lovely comments are passed on to Jessica. Please do not hesitate to contact the sales team if you need any further assistance Kind Regards BJB Crewe
5/5
GoogleWithout going into to much detail, the last 9 months have been the worst of my life. And moving house added to that stress and worry. … More
Hi, Thank you for taking the time to leave us a great review about your experience with us!
1/5
GoogleDealt with a bloke called Michael Ferris that gave me the impression he’s talking to his beer mates and not a client but anyway. Point blank refused to deal with 0 hours contract despite my income is 4 times more than the required, proof of … More
Unfortunately referencing companies do not take account of those employed on zero hour contracts and whilst the offer of 6/12 months up front may seem appealing most landlords are not attracted to this option as it negates their ability to protect themselves with rent and legal protection as offered by ourselves. We have a duty to protect landlords investments and ensure that we act in a professional manner. As for "beer and mates" Michael is a friendly and very professional individual, he communicates on many levels and his East London roots emphasise this. Steve Parker NALS Lettings Branch Manager
5/5
GoogleThis 5 star review is not a reflection on the absolutely AWFUL service I’ve received over the last 9 months as a landlord from BJB. I’ve even made an official complaint via email in November and STILL never had a reply. I’ve had promises … More
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleWhen i decided to sell my home, I asked 4 local agents to come and give me a valuation. Jessica King from BJB was the third and from the moment she entered my home, I loved her energy, professionalism and enthusiasm for my property. She … More
Thank you so much for your fantastic review, we will ensure your lovely comments are passed on to Jessica. Please do not hesitate to contact the sales team if you need any further assistance Kind Regards BJB Crewe
5/5
GoogleI have my properties managed by butters John bee lettings in Crewe, Ben Parry in particular has been very helpful and knowledgeable with his advice in keeping me up to date with recent changes in legislation, so that my properties are … More
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleRoxana was very helpful and found several properties matching my criteria very quickly. She arranged viewing and has kept me informed of everything I needed to know. … More
Thank you for taking the time to leave a review for Roksana. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleThis is the second time I rent from BJB. I've had only positive experiences with them. Moving out of my property 2 years ago was straight forward, my deposit was returned in full. This year, I had to find a new property: the Appointment … More
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleCould not have asked for a better experience from start to finish!! At the start I had a pricey conveyancing solicitor... The team sorted that! Then I had a few issues with my mortgage broker... The team sorted that! Stacey was a star and always kept both parties at ease throughout the process. As a first time buyer and with the difficulties I had, I could have not asked for a better agent. Thank you Butters John Bee!PositiveResponsiveness, Quality, Professionalism, Value
Hi, Thank you for taking the time to leave us a great review about your experience with us!
5/5
GoogleAfter emailing regarding a property, within 5 minutes I received a call back and was extremely pleased with the help and advice given during the call. Micheal was fantastic and during a stressful time of trying to find somewhere to rent he made me feel totally at ease that he would help with my search and filled me with confidence that he would keep me in mind for future properties coming up, along with putting a smile on my face! Looking really promising so I’m grateful for the call back. Thank you! XPositiveProfessionalism
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
3/5
GoogleRating only, no written review.
Thank you for taking the time to leave a review. We appreciate your feedback and would love to hear more about your experience with us so we can improve our services. Please feel free to reach out to us directly.
4/5
GoogleRating only, no written review.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
1/5
GoogleRating only, no written review.
Please can you advise us who this 1 star review is for, whether it is sales or lettings so we can investigate and look into any issue you had had with BJB. Kind Regards BJB Crewe
5/5
GoogleRating only, no written review.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards
5/5
GoogleExcellent service from Ben.
Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
1/5
GoogleUsed their ‘chat’ service complete waste of time as nobody replied.
5/5
GoogleDealt with Natalie Tunnicliffe, she was very helpful.
Thank you for taking the time to leave a review for Natalie. I'm glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
GoogleBenjamin Parry was very helpful, dealt with our issue professionaly and efficiently
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleAlways a great service from Ben & the rest of the team at BJB.
Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleWe were very pleased with Kylie and her pleasant manner
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe
5/5
GoogleVery responsive, helpful and reassuring when needed would definitely recommend for future letting. Especially Ben.
Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
GoogleNatalie tunnicliffe is a very professional manager and a pleasure to deal with.i highly recommend her services.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
GoogleBen was amazing! He was so helpful and very quick in helping me. Thank you Ben,.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings
5/5
Google5* Ben is a pleasure to deal with and he manages my property portfolio with prompt and fair service. thankyou.
Thank you for your great review, please do not hesitate to contact us if we can be of further assistance. Kind Regards BJB Crewe Lettings
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
ESTAS awards by year, 20172017 1 Gold ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
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Crewe has the most, with 1,883 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
