Trusted Agent profile · Cheshire

Butters John Bee estate agents in Crewe and Nantwich

4.8

★★★★★ Excellent

2,163 reviews across 2 offices and 1 platform

buttersjohnbee.com

Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,163 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

2,163

Reviews on Google

All 2 offices

Our offices

Butters John Bee's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,162 reviews on Google only. Show every review

5/5

Google

Review for Michael Ferris: Michael has been such a great help with the leaving process of my current flat. Currently hybrid working and wasn’t comfortable with viewings taking place whilst not present but Michael ensured he arranged viewings around my schedule. Very friendly and easy to talk to. Overall great experience with the BJB Crewe office

Trish · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Michael. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Ryan has been amazing with our house buying journey to date. Ryan was able to schedule viewings for my short time visiting Crewe. Ryan guided us through the viewing process and was extremely informative and neutral, when it came to offering. Ryan is extremely professional and a breath of fresh air. We have been extremely fortunate to have the support of Ryan and the team. Thank you BJB

Amanda-Jayne · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for BJB Crewe. I'm glad the team was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB

5/5

Google

My wife and I dealt with Corrie at Butters John Bee whilst she helped us with a beautiful property we fell in love with. Corrie was amazing, she expedited the process, ensured we were in the loop at all times and generally made our experience easy. She did everything she could to ensure everything went well, with professionalism and personality. Would highly recommend this estate agents, especially Corrie, brilliant people, professional service.

Marea9982 · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Corrie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Sam is a credit to Butters John Bee & was a great help to us purchasing our home. Thanks Sam for all your help. Mark & Jude xx

Judith · 20 March 2022 · Butters John Bee Nantwich

5/5

Google

Thank you to the team at bjb and especially Gary Fear.Everything was clearly explained from day one, questions answered quickly and properly, help given . Nothing was too much trouble. Gary provided an excellent customer service and experience. I would thoroughly recommend contacting him if you want to sell your house. Gary you are a star! Thank you.

Roos · 20 March 2022 · Butters John Bee Nantwich

Agent replied · 24 February 2024

Thank you so much for the kind comments and I'm so pleased that you had a good experience selling your property with us. It has been a pleasure to look after you and nothing has been too much trouble for us. Best wishes for the future. Regards, Gary Fear, Branch Manager

5/5

Google

Sam Bowyer has been nothing but helpful in the process of buying my new home.

Susanne · 20 March 2022 · Butters John Bee Nantwich

Agent replied · 26 August 2023

Hi Sue. Many thanks for taking the time to leave a five star review for Sam. Yes, he's s superstar and has helped so many people get into their brand new home. We wish you all the best in yours too! Regards, Gary Fear, Branch manager.

5/5

Google

Rating only, no written review.

Ben · 20 March 2022 · Butters John Bee Nantwich

Agent replied

Many thanks Ben!

1/5

Google

Rating only, no written review.

Sachin · 20 March 2022 · Butters John Bee Nantwich

Agent replied

Dear Sachin. We've never dealt with you before. Why the one star review?

3/5

Google

Rating only, no written review.

Mark · 20 March 2022 · Butters John Bee Nantwich

Agent replied

Hi Mark. Confused as to why you would leave a three star review without any comments. Where can we improve?

5/5

Google

Efficient, prompt and friendly service by Nicola

Jennifer · 20 March 2022 · Butters John Bee Nantwich

Agent replied

Hi Jennifer. Thanks so much for leaving such a nice review for Nicola. She is an asset to us and I'm pleased that she looked after you so well. Good luck in your new home.

5/5

Google

Sam Bowyer epitomised professionalism and efficiency. Nothing was too much trouble and his attention to detail was reassuring. Thank you Sam.

Elizabet · 20 March 2022 · Butters John Bee Nantwich

Agent replied

Hello and thank you for such kind words about Sam. We think he is a superstar and it's nice when other people agree! We're really pleased that Sam has been so helpful. Regards, Gary, Branch Manager

5/5

Google

Sam was so helpful and responsive throughout my purchase. He gave great advice and kept me up to date

Becki · 20 March 2022 · Butters John Bee Nantwich

Agent replied · 20 June 2024

Hi. Thanks for taking the time to leave a five star review and I know Sam will be delighted to see it. Good Luck in your new home, have a great Christmas and best wishes for the New Year. Gary Fear, Branch Manager

5/5

Google

Gary and his team were very professional in their approach to marketing and negotiating my property. I highly recommend using BJB to anyone wishing to sell their house in the future.

David · 20 March 2022 · Butters John Bee Nantwich

Agent replied

Thank you so much for taking the time to leave such a kind review. It was a pleasure to help and we're all so glad that everything went through so smoothly. All the best and please come back to us if we can help at any time in the future.

4/5

Google

Sam was great from the initial enquiry until completion. He was really knowledgeable of the property, area as well as the processes. He was able to respond to questions in a professional manner. Would definitely recommend butters john bee.

Angie · 20 March 2022 · Butters John Bee Nantwich

Agent replied · 20 June 2024

Hi Angie. Thanks so much for leaving such a nice review for Sam. He is an invaluable guy in the new homes department and I'm delighted you received such good service. What could we do differently to get him up to five stars because we think he's a superstar? Good luck in your new home!

5/5

Google

Couldn’t fault my experience with this company. Had a lovely lady called Nicola phone me straight away and has helped me massively throughout the process of looking to buy my first home. She’s done so much over the last 2 weeks, couldn’t ask for much more Thanks Nicola! X

Danni · 20 March 2022 · Butters John Bee Nantwich

Agent replied

Hi Danni. Thanks so much for leaving such a nice review for Nicola. She is an asset to us and I'm pleased that she looked after you so well. Good luck in your new home.

5/5

Google

From start to finish of our house purchase butters John bee Estate agents have provided us with a high level of guidance, support, advice and help.. We've mainly dealt with Sam Bowyer who has been amazing Always keen to respond with any queries and updates. Would without a doubt recommend this estate agents to help with a house purchase or sale.

Donna · 20 March 2022 · Butters John Bee Nantwich

Agent replied

Hi. Thank you so much for taking the time to leave such a lovely review and I know Sam will be delighted to see it. I'm very pleased that your house purchase has gone through and wish you all the best in your new home.

5/5

Google

Excellent estate agency with fantastic staff. They always go the extra mile, which makes customers feel valued. Friendly, efficient, hard-working, reliable and a pleasure to deal with. I can't pick out one particular member of staff who stood out because they are all as good as each other. Thank you.

Kim · 20 March 2022 · Butters John Bee Nantwich

Agent replied · 20 June 2024

Hi and thank you so much for taking the time to leave us such review. It was lovely to get both of you moved from separate houses and into your new home. Have a great Christmas and all the best for the New Year.

5/5

Google

Gary and the team at Butters John Bee Nantwich are professional, friendly and go above and beyond. Charlotte and Ellie are fantastic at keeping you informed and Gary is just outstanding! No hesitation in recommending this team to sell your house.

Samantha · 20 March 2022 · Butters John Bee Nantwich

Agent replied

Dear Samantha. Thanks so much for lovely review and it really has been a pleasure to get your property sold. All the best for the future. Gary, Branch Manager

5/5

Google

Amazing service, selling our house within hours! We can honestly say we would recommend to anyone looking to sell or buy to use Gary and his wonderful team. We’ve used many estate agents over the years and none have provided the outstanding service we have received from Butters John Bee Nantwich!

Shaun · 20 March 2022 · Butters John Bee Nantwich

Agent replied · 20 June 2024

Hi Shaun. Thanks so much for leaving such a nice review for us. We're delighted you have been pleased with our service and we wish you all the best in your new home.

5/5

Google

Sam at Butters John Bee was friendly, helpful & professional throughout my buying process. Sam was happy to help with the initial paperwork & any queries. Due to personal circumstances I had to put the purchase on hold & Sam was very understanding. Ryan handed my keys over & he was also friendly & professional. Sam has also been very helpful in resolving the few niggles I've had with the new build.

Julie · 20 March 2022 · Butters John Bee Nantwich

Agent replied

Dear Julie. Thanks so much for taking a little time to leave a great review for Sam. He's fantastic with his knowledge of property and an asset to the New Homes team. I'm glad you were happy with the service and all the best for the future in your new home. Regards, Gary Fear, Branch Manager

5/5

Google

Just want to share our positive experience on our house purchase. Sam has dealt with us from day one and I cannot recommend highly enough! 10/10 Service, nothing was ever to much for him. From organising viewings to helping us every step of the way with the purchase. Thank you so much once again!

Vaughan · 20 March 2022 · Butters John Bee Nantwich

Agent replied

Hi Vaughan. What a fantastic review and thank you so much for taking the time to leave this. Yes, Sam is great and an asset to the New Homes team here at Nantwich. Really glad you had a positive experience and good luck in your new home. Regards, Gary, Branch Manager

5/5

Google

From bookings viewings to updates on the progress of our purchase I honestly could not fault Butters John Bee. Charlotte & Claire in particular have honestly just been fabulous. Consistent calls/emails updating me sometimes before my solicitor did!! They have been professional, attentive and overall a 10/10 service. I would recommend them for buying/selling your home.

Megan · 20 March 2022 · Butters John Bee Nantwich

Agent replied · 20 June 2024

Hi Megan. Thank you so much for taking the time and trouble to post a review for us. Both Claire and Charlotte are delighted that you've been pleased with the service you received. It can be a stressful time, especially when it's your first home, and we're pleased that we could make it just a little easier. Good luck in your new home! Gary Fear, Manager, Butters john Bee Nantwich

4/5

Google

Wanted to view house which was stranged with the vendor who never showed.

Richard · 20 March 2022 · Butters John Bee Nantwich

Agent replied

Richard, apologies that the vendor didn't turn up. Call us please on 01270 623444

5/5

Google

Outstanding service from start to finish. Gary and all the staff in the office were very helpful. Excellent advice at the start regarding pricing. The sale was very quick and smooth and the after sales service has been great as well. Would definitely recommend Butters John Bee

Michael · 20 March 2022 · Butters John Bee Nantwich

Agent replied

Hi and thank you for the kind words. We were very happy to help and very glad that everything went smoothly for you. All the best for the future.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.

ESTAS winners in one year, the group and its branches: 2017.

ESTAS awards by year, 2017
  • 2017 1 Gold ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Sales

Source: ESTAS winners lists, as published, linked by year.

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Questions about Butters John Bee

Which Butters John Bee office has the most reviews?

Crewe has the most, with 1,885 reviews rated 4.7 out of 5, followed by Nantwich with 278.

Where are the Butters John Bee offices?

The two Butters John Bee offices, by town:

  • Crewe: 181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
  • Nantwich: 20 Beam Street, Nantwich, Cheshire, CW5 5LL
Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.

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