Trusted Agent profile · Cheshire

Butters John Bee estate agents in Crewe and Nantwich

4.8

★★★★★ Excellent

2,163 reviews across 2 offices and 1 platform

buttersjohnbee.com

Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,163 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

2,163

Reviews on Google

All 2 offices

Our offices

Butters John Bee's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,162 reviews on Google only. Show every review

5/5

Google

Hi BJB - a few thoughts on Natalie Tunnicliffe. She has been a regular contact for me with the Lettings Dept. and has always been efficient, polite and supportive. There are often maintenance problems with my letting houses and she always manages to provide a suitable contractors to rapidly deal with tenant's requests which can be very varied and sometimes complicated. A very professional and thoughtful representative of your company.

Michael · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Natalie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

4/5

Google

I have had several email conversations with Steve Parker of Butters John Bee requesting his assessment of rental rates on properties in Crewe and Nantwich. His responses were prompt and his approach very engaging. I would not hesitate to recommend this service to anyone wishing to get information on likely rental rates for properties in Crewe and Nantwich.

Martyn · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Steve. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

We very much appreciated the help and support given by Michael and Corrie in the Crewe office. They enabled us to restore our house to a rent-able condition, after finally getting it back after a year with no rent paid. They are now providing an ongoing, hands on fully managed service Thank you for restoring our faith in letting agencies by providing a responsive professional service.

Michael · 25 March 2022 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

I have been a lettings client with BJB Lettings for a while now and I can honestly say they are brilliant. Ben has been particularly helpful in servicing my previous contract and now negotiating a new one. I can highly recommend BJB Lettings and Ben for all your local rental needs. There is simply no need to look anywhere else! 5 stars!

Justin · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ben. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Jess came to do a valuation of my home and I found her to be extremely friendly and enthusiastic about the property, as well as very knowledgeable about personalities of potential buyers and different sales techniques which can be used. Although the price appears slightly higher than other high street estate agents, I can see why this is justified with the care taken by the team and everything included in the package offered.

Cat · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Jessica. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Had a viewing with Michael after a few months of difficulty finding a property. Michael went above and beyond and even videoed a property for myself and my partner whilst he was there to see if it was worth the travel for ourselves. Found the perfect property and Michael continued to be extremely helpful and responsive during this process. Thank you for everything!

Kyla · 25 March 2022 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

I called with some general lettings questions and an extremely friendly person, Ben Parry, answered the call and then proceeded to go above and beyond to assist me. Ben answered my questions succinctly, gave me possible options that I might not have already considered whilst all the while striking a perfect balance between approachable and professional. In future if I have any other questions I will definitely be contacting Ben again. I cannot rate his customer service highly enough.

Nicola · 25 March 2022 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Michael Ferris. Michael Ferris has been so supportive and helpful with my process for my first home! Extremely professional but also very friendly! He has made this experience absolutely fantastic and will 100% be using Butters John Bee in the future. He is a credit to the company and represents the company well. With this being my first home and first experience of getting a house it’s been very stressful however Michael made the journey far far easier and I couldn’t thank him enough! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Chloe · 25 March 2022 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Kylie was absolutely brilliant and very professional when we were going through the sales process with selling our house. Kylie always updated us on everything happening and chased things up for us. Highly recommend. Many thanks Clare And Gary

Gary · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe

5/5

Google

We had our house valued by Jessie King. She was very polite and professional. She understood our circumstances and acted accordingly and spoke to us like we were friends rather than a client or "cash cow". If She Is like this for all of her clients She deserves a promotion or some recognition. Thankyou

Nathan · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you so much for taking the time to leave your feedback it is greatly appreciated. We will be sure to let Jessie know that she has delivered great customer service. Kind Regards Butters John Bee Crewe

5/5

Google

In the past I have had many difficulties to get work done on my property due to covid and previous staff member not keeping to her promises. Now Ben has taken over dealing with my queries and he always resolves any issues as quickly as possible. He rings back when he says he will and always has a pleasant attitude. This contact gives me more confidence in BJB as a business.

Margaret · 25 March 2022 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

4/5

Google

Michael has recently dealt with a matter regarding my tenancy agreement and has been extremely efficient in getting everything sorted for me, he has been very communicative and professional. I only mark down due to how long it took for the matter to be handed over to Michael, it seemed to be floating around different departments internally for a while. Therefore for any future queries I will be contacting him directly first.

Luke · 25 March 2022 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Kylie handled the sale of our property with calm efficiency and complete professionalism. She answered all of our questions immediately or within the hour, despite having to deal with other rude clients who were struggling to distinguish between the role of an Estate Agents Move Manager and a Conveyance Solicitor. I found Kylie to be polite, helpful and efficient and I would not hesitate to recommend BJB Crewe to anyone thinking of putting their house on the market in the near future.

Nicki · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Kylie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Our whole process of viewing and obtaining a property was seem less, this couldn’t of been made anymore easier for ourselves. Everything was handle efficiently and professionally. I would also like to point out how friendly and approachable Michael Ferris is, he is an outstanding asset to have on your team! Thanks for the service!

Patrick · 25 March 2022 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Just want to say a huge thank you to Natalie for sorting out all the issues in our property quickly. She has shown a real desire to help us & has been a pleasure to deal with. Can’t thank her enough to be honest. She knew the rush we were in to get the problems resolved with me being 8 months pregnant & nothing was an issue for her she acted so fast & actually saved us from moving out of the property. Every phone call I’ve had with her has been so easy and relaxed - which I struggle with as I have severe anxiety. & she just puts me at ease! I know If we had any other issues in the future - Natalie will get them sorted for us ASAP. Thank you again!

Ellie · 25 March 2022 · Butters John Bee Crewe

Agent replied

Hi Ellie Thank you so much for taking the time to leave your feedback it is greatly appreciated. We will be sure to let Corrie know that she has delivered great customer service. We are hope you enjoy your new home Kind Regards Butters John Bee

5/5

Google

We are very very happy with the service we have had in selling my mum's home. Victoria Roscoe dealt with everything from start to finish, taking a huge weight from my mums mind. Everything was dealt with very efficiently and very quickly and communication during the sale has been faultless.

Dave · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you so much for taking the time to leave your feedback it is greatly appreciated. We will be sure to let Victoria know that he has delivered great customer service. Kind Regards Butters John Bee Crewe - Sales

5/5

Google

Had the pleasure of dealing with Jessica King from the Crewe branch of Butters John Bee, who was able to visit the property that same day on very short notice and provided an excellent service when valuing my property and detailing the potential rental figures the property could acheive. She was knowledgeable on all of the issues that matter to a property investor such as myself, and explained in detail the reasoning for her valuation and answered all questions that were asked. As such, i will consider the Crewe branch of Butters John Bee as my first choice for future purchases and management services going forward, and would like to express my thanks once again for Jessica's brilliant service. Jack Johnson

Jack · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Jessica. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Steve has recently taken over the management of 2 of my rental properties. He has been absolutely fantastic from the get go. He is engaging, polite and i have the highest confidence he will look after my tenants a fix a poor relationship manifested from my previous agents neglect. Thank you Steve, it’s great working with you and what a difference it is @ BJB. Dan

Dan · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Steve. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Ryan has listened to my requests to find a refurb project in the right area at the right price. I have found him extremely helpful, reliable and knowledgeable, when viewing properties. I have been able to ring him at any time, if he wasn't able to answer. He has always returned my calls. On a few occasions Ryan has rang me about a certain property I may be interested in and has managed to let me view it on that day. I deal with a lot of Estate Agents, Ryan by far gives the best service. When I'm in Crewe he is always the first Estate agent I ring.

Peter · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for BJB Crewe. I'm glad the team was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB

5/5

Google

When we first decided to sell I was incredibly nervous and daunted about the whole process. Putting your house on the market is a huge thing and you want to be sure you are doing all of the right things. Throughout the process I have felt fully supported and informed. I honestly can't thank Ryan enough for all he has done for us. Among many things he is always at the end of the phone whenever I have had any questions or if I have just needed reassuring. Thanks so much to the whole team who really have held my hand throughout - it's taken a huge chunk of worry away from me!

Sophie · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ryan . We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

4/5

Google

I was apprehensive about letting my property but BJB were able to provide reassurance and through their fully managed service we have been able to come up with an arrangement I am more than comfortable with. It’s a testament to the support and assistance of the Crewe team that we have been able to quickly get the property ready and now have approved tenants ready to move in. I trust our relationship will continue as smoothly throughout the term of the tenancy. Many thanks to all involved to-date

Adele · 25 March 2022 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

I have just been informed that my offer for the property has been accepted. Probably all of those who are looking for new home know how stressful stage in our live it is. Butters John Bee definitely took at least half of this stress from my shoulders. Without any doubdts I can say Roksana from Crewe department is the most kind and helpful person in real estate industry I have ever met during this time. She is definitely worth to recommend and definitely I'll speak directly to her if I'll decide to change my house at some point of my life. Thank you!

Hubert · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Roksana. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Superb service Ryan Cheetham has been very efficient, prompt and helpful from the moment I started viewing properties to buy, with the conveyancing and chasing up the whole process. I would have gone crazy without his help especially with the Solicitors! I couldn't be more grateful. Thank you so much! I will definitely be working with you again soon!

Afor · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ryan. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Roksana is a very bubbly character with a lot of knowledge in the property industry. She managed to fit me in to view another property in addition to my scheduled appointment as she understood my needs as a buyer and acted promptly. Very impressed with her service

Luke · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Roksana. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

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Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.

ESTAS winners in one year, the group and its branches: 2017.

ESTAS awards by year, 2017
  • 2017 1 Gold ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Sales

Source: ESTAS winners lists, as published, linked by year.

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Questions about Butters John Bee

Which Butters John Bee office has the most reviews?

Crewe has the most, with 1,885 reviews rated 4.7 out of 5, followed by Nantwich with 278.

Where are the Butters John Bee offices?

The two Butters John Bee offices, by town:

  • Crewe: 181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
  • Nantwich: 20 Beam Street, Nantwich, Cheshire, CW5 5LL
Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.

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