1/5
GoogleShocking company to deal with. Go with a better estate agent. They never deal with your calls. No1 ever calls back. All incompetent at their jobs.
Trusted Agent profile Β· Cheshire
Butters John Bee estate agents in Crewe and Nantwich
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2,150 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,150 reviews on 1 platform, rated 4.8 out of 5 overall.
Our offices
Butters John Bee's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 2,149 reviews on Google only. Show every review
Google5/5
GoogleGabriel was very professional and helped us with utmost priority during our viewing, very committed to his work ππ» β¦
Agent replied Β· 20 March 2026
Thank you for your kind review about Gabriel. Kind Regards, BJB Crewe Sales.
5/5
GoogleAmit was amazing very knowledgeable and help me out tremendously,
Agent replied Β· 20 March 2026
Thank you for your kind review about Amit. BJB Crewe Sales.
5/5
GoogleVery helpful. A big shout out to Leanne, thank you. And to the guys who came to the house to take photos and push to get the house sold, I thank you too
Agent replied Β· 20 March 2026
Thank you for your kind review about Leanne. BJB Crewe Sales.
5/5
GoogleClaire was fantastic , proactive, supportive, and key in getting the sale completed during the final stages. Excellent communication and genuinely helpful. Thanks also to the wider team for their work throughout. Highly recommended.
Agent replied Β· 20 March 2026
Hi Karl, Thank you for leaving a great review for Claire, we are very glad she has been helpful with your sale, Kind regards BJB Nantwich.
4/5
GoogleGreat photos. Thank you Katie Allmark.
Agent replied Β· 20 March 2026
Thank you for your kind review for Katie. Kind regards, BJB Crewe Sales.
5/5
GoogleMarcin shown me and my partner around a property we were interested in. He was very helpful answered all our questions and was very polite. Bernadeta & PrzemysΕaw
Agent replied Β· 20 March 2026
Thank you for your kind review for Marcin. Kind regards, BJB Crewe Sales.
5/5
GoogleAbsolutely fantastic everyone has been really helpful and professional dealing with us. The technology for the photographs is unbelievable. Katie was a super star and Butters John Bee should be proud they have her working for them. The marketing has been very quick and well done.
Agent replied Β· 20 March 2026
Thank you for your kind review for Katie. Kind regards, BJB Crewe Sales.
5/5
GoogleRichard was very helpful in advising me with some propertys and advice!!! Would highly rccomend 100%
Agent replied Β· 20 March 2026
Thank you for the great feedback. Richard is glad he could help and sincerely appreciates the recommendation.
5/5
GoogleI recently viewed a property with Gabe , and he was very professional and helpful throughout the process. He explained everything clearly and made the viewing smooth and comfortable. Thank you for your assistance.
Agent replied Β· 20 March 2026
We really appreciate you taking the time to share your experience. Itβs wonderful to hear that Gabe explained everything clearly and helped make the process feel easy and comfortable. Thank you for your lovely review!
4/5
GoogleGabriel
Agent replied Β· 20 March 2026
Thank you for your review about Gabe
5/5
GoogleThe viewing was very good, gabe had great knowledge of the property and the estate all my questions were answered and I left with all the knowledge I needed to make a decision
Agent replied Β· 20 March 2026
Thank you for your kind review! We're delighted that Gabe was able to provide such detailed knowledge and ensure you left with all the information you needed. Making sure our clients feel confident in their decisions is always our priority.
5/5
GoogleKatie did amazing job of the photos. They look amazing
Agent replied Β· 20 March 2026
Thank you for sharing your experience. Weβre so pleased youβre happy with the photos Katie produced. Weβll be sure to pass along your wonderful feedback to her.
5/5
GoogleWant to thank Madison for my viewing today, as she was incredible helpful and informative
Agent replied Β· 20 March 2026
Thank you for taking the time to share your experience. We're delighted to hear that Madison provided such helpful and informative service during your viewing. We'll be sure to pass along your kind feedback to her.
5/5
GoogleWe liked Katieβs photos. very professional approach. thank you!
Agent replied Β· 20 March 2026
Thank you for your kind review for Katie. Kind regards, BJB Crewe Sales.
5/5
GoogleGabriel was attentive, friendly and genuinely cared about my search for a home. Incredibly helpful and provided outstanding customer service.
Agent replied Β· 20 March 2026
Thank you for your review about Gabe, BJB crewe
5/5
GoogleKatie was very chatty and kind, talked me through the process and asked the right questions around privacy which was very much appreciated, we are extremely happy with the outcome of the photos and 360 tour, what a fantastic job, thanks so much π β¦
Agent replied Β· 20 March 2026
Thank you for your kind review for Katie. Kind regards, BJB Crewe Sales.
5/5
GoogleKatie from bjb did an amazing job taking pictures of our property recently. Her professional manner and ability to use the high quality equipment demonstrated the skills and attention to detail required when taking pictures for marketing purposes. We are very pleased with the overall service. Thanks for the photos which are amazing!
Agent replied Β· 20 March 2026
Thank you for your kind review for Katie. Kind regards, BJB Crewe Sales.
1/5
GoogleSpoke to Ben Parry today at the Crewe branch. Can't fault him. Lovely guy, very friendly and professional. 5star customer service. β¦
Agent replied Β· 28 October 2023
Thank you so much for your great review of Ben, we are pleased she was of great help to you. If you need any further assistance please do not hesitate to contact us. β¦ More
5/5
GoogleGreat, friendly, professional service from Paige Malik after a way less than satisfactory experience with the Crewe office. Paige was proactive, super helpful and quick to get in touch, this was really helpful as I am in Scotland, selling a property 400 miles away was stressful. Thanks for your help Paige, as soon as you took over from the Crewe office I had more viewers and interest with my property selling soon after you got involved. My stress levels dropped and I felt valued. Your continued help throughout the conveyancing process was perfect too.
Agent replied Β· 20 March 2026
Hi Jacob, Thank you so much for taking the time to leave such a lovely review for Paige. Weβre delighted to hear she was able to support you throughout both the sale and the conveyancing process. Wishing you all the very best, The Nantwich BJB Team
5/5
GooglePaige Malik. We were very happy with Paige who dealt with for our purchase of Yew Tree cottage .Nothing was too much trouble. She was professional, knowledgeable extremely helpful and approachable. All enquiries were dealt with in a timely manner. She is an asset to the company.
Agent replied Β· 20 March 2026
Hi Anne, Thank for your taking the time to leave a review for Paige, we're glad she was able to assist with your purchase. BJB Nantwich.
5/5
GoogleClaudia Parker showed us round a property and was fab. She went out her way to accommodate the viewing times we needed and was professional and knowledgeable about the property. I appreciated her prompt follow up call the next day and great customer service. Iβd be likely to choose Butters John Bee again due to her professional and helpful attitude.
Agent replied Β· 20 March 2026
Hi Rachael, Thank you for leaving a review for Claudia. We're glad she was able to assist with your property search. Take care BJB Nantwich.
5/5
GoogleWe had three properties on the market last year, the staff at Butters John Bee have been nothing but professional, especially Claudia who has been extremely friendly and helpful in a stressful time in our life.
Agent replied Β· 20 March 2026
Hi Mandy, thank you for taking the time to leave a great review for Claudia, we are very glad we could help with your sales! From the team at BJB Nantwich.
5/5
GooglePaige Malik has shown us around the property twice to date, she was friendly and very knowledgeable. If there were questions she couldn't answer she went away and found out then emailed me later
Agent replied Β· 20 March 2026
Hi Chris, Thank you for leaving such a lovely review for Paige. We wish you all the best with your purchase, from the BJB Nantwich Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
ESTAS awards by year, 2017
2017 1 Gold ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Sales
Source: ESTAS winners lists, as published, linked by year.
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Questions about Butters John Bee
Which Butters John Bee office has the most reviews?
Crewe has the most, with 1,883 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Where are the Butters John Bee offices?
Has Butters John Bee won any awards?
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
