Trusted Agent profile · Cheshire
★★★★★
2,150 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,150 reviews on 1 platform, rated 4.8 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
Butters John Bee's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
2017 1 Gold ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHad Jessica do a valuation for me on my rented property and she was very helpful and thorough in all information provided. Even answered some other queries for me
Hey Matt! Thank you so much for your kind words - cannot wait to see how it works out for you! You know where I am if you need me. All the best Jessie @ BJB
5/5
GoogleMichael has been absolutely fantastic! Extremely knowledgeable, friendly, and professional at all times. He’s made the experience flawless so far!! Thank you :-)
Thank you for taking the time to leave a review for Michael . We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
5/5
GoogleAbsolutely no complaints tbh! Stacy the estate agent that took me through viewing the house was personable and knowledgeable, and everyone has been really good at keeping in contact. :)
Thank you for taking the time to leave a review for BJB Crewe. I'm glad the team was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB
5/5
GoogleEasy experience with them, professional people and miss Corey, who helped us through the process, was outstanding. She went above and beyond to make the process as easy as possible.
Thank you for your great review about Corrie, we are so pleased that she provided you with a 5 star service. Please do not hesitate to contact us if we can be of further assistance to you. Regards Butters John Bee Crewe - Lettings
5/5
GoogleCorrie, the lady that did the show round was absolutely amazing. She fit me in for a viewing very last minute and was incredibly kind and friendly. Thank you so much!
Thank you for taking the time to leave a review for Corrie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
5/5
GoogleAbsolutely brilliant service from Natalie today, really took the stress off my shoulders and helped me find a great rental property at a brilliant price. Would highly recommend too anyone, thanks again Natalie!
Thank you so much for taking the time to leave your feedback it is greatly appreciated. We will be sure to let Natalie know that she has delivered great customer service. We are hope you enjoy your new home Kind Regards Butters John Bee Crewe - Lettings
5/5
GoogleHuge thank you to Ben P for helping us with an issue we had today so quickly and efficiently! Great service from BJB as always
Thanks you for providing this fantastic review of Ben. We are happy he was of great assistance to you. Please do not hesitate to contact us if we can be of further help in the future. Kind Regards Butters John Bee Crewe Property Management Team
1/5
GoogleNot very good communication, phoned them about a property let and was always put through to different departments. Was told thay would phone back on numerous occasions, but never did. Hence losing out on a property I would have loved.
Hi Ann We are so sorry to hear that we have not provided you with the 5 star service we strive to provide all our customers, it is such a busy time on the rental market and we have been inundated with enquiries for properties, we would like to discuss what happened with you in more detail. Please do call us on 01270 534520 and we can see what happened. Regards Butters John Bee Crewe - Lettings
5/5
GoogleBenjamin is knowledgeable, professional, proactive and friendly. He provided me with excellent advice and actioed it in a timely manner. All Letting Agents should aspire to deliver the service Benjamin delivers.
Thank you for taking the time to leave a review for Ben. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
5/5
GoogleBen did my property inspection on 20/4/22 at 43 meredith Street , Crewe and was happy about boiler concerns and overall did a fantastic property inspection, Ben was also polite, well mannered and understanding thank you Ben
Thank you for taking the time to leave a review for Ben. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
5/5
GoogleExcellent experience so far with BJB especially Roksana Floryszak who has been extremely helpful with viewings and very informative. I would highly recommend her to any home buyer.
Thank you for taking the time to leave a review for Roksana . We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleEXCELLENT SERVICE FROM BJB at CREWE ! I got a call back from BJB in CREWE agent Stacey just few minutes after making a call to book a house viewing. She is absolutely wonderful. Kindly answered all questions about a property and buying process. Many thanks !
Thank you for taking the time to leave a review for BJB Crewe. I'm glad the team was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB
5/5
GoogleThis is a amazing agency. The team are all very efficient and hard working and are there for you every step of them way. I am very pleased with their service. Thank you Roksana for all your help as well!
Thank you for taking the time to leave a review for Roksana. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleI thought it was about time Ryan Cheetham got recognised for his professionalism and his manner especially with the various viewings I have being to with him. One of the main reasons I keep ringing back up Butters Crewe is to know when I … More
Thank you for taking the time to leave a review for Ryan. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
1/5
GoogleSadly it seems to be a common theme with this place if you look at the 1 star ratings. … More
Evening Carlos, we are so sorry to hear your dissatisfaction, as you can see from the rest of our 400+ reviews, a one star review is fairly uncommon. We completely understand that the market for buyers right now is frustrating, and we are sorry that we were unable to accommodate your requests to view properties when you were available. Sadly, a lot of the homes you enquired about were unavailable at the point you contacted us, and others became unavailable in between the time you contacted us, and when you could book in. We wish you the best of luck with your home search, and if you are interested in getting on to our ''hot buyers'' list, do let us know as this may improve your luck getting booked in, in the future. In the current market we on average have 14 buyers for each of our homes, so lets try and improve your chances of viewing and getting you a new home! Also if you are looking for a certain type of home, please feel free to contact me directly as I'm responsible for bringing homes to market for BJB Crewe, and if I realise I'm sat in your dream home whilst I'm valuing it, I'll ring you from the car if I know its coming to market. My email address is JessicaJinks@BJBmail.com All the best Jessie - Valuer @ BJB Crewe
5/5
GoogleI and my wife asked BJB for valuation of my property from the request until receiving the full valuation and valuable information Jessica was very helpful and very professional in all aspects.
Thank you Jozef for your kind words, I'm here whenever you need me! All the best Jessie @ BJB
5/5
GoogleCannot thank Michael enough, he gave us some great advise on renting our home. Very friendly and put us at ease.
Thank you for taking the time to leave a review for Michael . We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
5/5
GoogleI’ve bought a property through Butters John Bee and Joe Avery at Crewe has been very efficient and great at replying to any questions I’ve had via emails. Always straight back with a response. Friendly service and happy to help.
Thank you for taking the time to leave a review for Joe. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleRoksana has been of great help. Allowing me view the properties i want to around my busy schedule!
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Sales Team
5/5
GoogleJessica Jinks did a valuation for me and was very good. She has kept in touch as how I was getting along. She is very professional and helpful
Thank you for taking the time to leave a review for Jessica . We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleKylie Palin, my Move Manager at BJB Crewe, has been excellent throughout a long, protracted sale. Her communication to me and the other parties was always clear and timely, and her support never flagged - and really made a difference in completing the sale. Thanks Kylie!
Thank you for taking the time to leave a review for Kylie. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleBen came round today to do a property inspection, he was very nice and polite when doing the checks. Lovely agent to chat to and was very thorough in the inspection and respectful of property.
Thank you for taking the time to leave a review for Ben. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
5/5
GoogleBen P came to look at some issues with the property. He was brilliant, polite and made extra efforts in sorting every issue not just the ones raised. Great work
Thank you for taking the time to leave a review for Ben. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
4/5
GoogleWe sold our house with Butters and as our sale was completing we received excellent communication and answers to our many questions from Joe Avery. Joe was always so prompt in responding and very helpful. Thank you.
Thank you for taking the time to leave a review for Joe. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Crewe has the most, with 1,883 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
