Trusted Agent profile · Cheshire
★★★★★
2,163 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,163 reviews on 1 platform, rated 4.8 out of 5 overall.
Butters John Bee's two offices, most reviewed first. Each has its own page.
Showing 2,162 reviews on Google only. Show every review
5/5
GoogleVictoria was brilliant and very understanding as we had forgotten about the appointment and were far from prepared.
Thank you so much for your great review of Victoria, we are pleased he was of great help to you. If you need any further assistance please do not hesitate to contact us. Kind Regards Butters John Bee Crewe
5/5
GoogleReally good service from Michael at Butters John Bee. He was very friendly and knowledgeable and has helped guide me through the letting process.
Thank you for taking the time to leave a review for Michael. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
5/5
GoogleMichael at the Crewe branch was extremely helpful and got things moving fast, kept me updated at all times, v. Happy with the service, … More
Thank you so much for taking the time to leave your feedback it is greatly appreciated. We will be sure to let Michael know that he has delivered great customer service. Kind Regards Butters John Bee Crewe - Lettings
5/5
GoogleVery pleased with the service we received from Jessica, regarding our house valuation.
Elwyn, thank you so much for inviting me out to see your home. As soon as you and Helen need me, just give me a call and I'll be ready to spring into action for you. Speak soon, Jessie @ BJB
5/5
GoogleRecently went through Michael at the Crewe office for a rental property. The service was excellent really efficient and the communication has been great! Would highly recommend 👌 …
Thank you for taking the time to leave a review for Michael. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
5/5
GoogleKylie has been a pleasure. She has answered any questions I have had in regards to property. No question is too stupid. Credit to the company
Thank you for taking the time to leave a review for BJB Crewe. I'm glad the team was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB
5/5
GoogleOur house was valued by Jess. She was really friendly, supportive and answered the many questions I had!
Thank you for taking the time to leave a review for Jessica . We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleI came into the office and Ben P was albe to help arrange to get my deposit repaid by getting the Deposit Service to call me with a translator to help me arrange in my own language.
Thank you for your 5 star review on the service you received from Ben. We are so pleased you experienced this great level of service from him. Please do not hesitate to contact us if we can be of further assistance. Kind Regards Butters John Bee Crewe - Lettings
5/5
GoogleAbsolutely great service from Natalie during the house inspection visit. Very lovely, bubbly and friendly. Everything explained clearly. Any question I have answered even Natalie thank you you have been absolutely fab!!!
Thank you for taking the time to leave a review for Natalie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
5/5
GoogleMet Michael at the viewing, he was really helpful and answered all our questions about the property. Great viewing!
Thank you for taking the time to leave a review for Michael. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings Team
5/5
GoogleWe deal with Ben on a regular basis, always a pleasure to deal with and is always quick to respond to our emails and messages, we look forward to continuous work with Ben in the future
Thank you for taking the time to leave a review for Ben. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
5/5
GoogleMe and my fiancé ran into some issues with our toilet, we contacted BJB about it. Ben managed to get a plumber booked in for us the day after
Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB
5/5
GoogleVictoria Roscoe of the Crewe Office responded promptly and was very professional and knowledgeable in her approach. Victoria gave good, clear advice, with explanation.
Thank you for taking the time to leave a review for Victoria. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleVisited by Natalie today to complete a property inspection. Very helpful in resolving some very minor issues. Lovely to chat with.
Thank you for taking the time to leave a review for Natalie . We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Property Management Team
5/5
GoogleBJB, especially Maddie was absolutely amazing in helping us find find a property - she helped with all my concerns and went out of her way to help me.
Thank you for taking the time to leave a review for Maddie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleI had a request regarding changing my rent payment date - Ben Parry got back to me really quickly and facilitated the change! Really appreciate the help Ben!!
Thank you for taking the time to leave a review for Natalie . We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
5/5
GoogleMichael at BJB has been such a great help. Professional and very thorough in helping me search for a new property. Highly recommended.
Thank you so much for taking the time to leave your feedback it is greatly appreciated. We will be sure to let Michael know that he has delivered great customer service. Kind Regards Butters John Bee Crewe - Lettings
5/5
GoogleI viewed a property with Maddy few days ago. She was really very helpful, friendly and provided me all the information that I needed.
Thank you for taking the time to leave a review for Maddy. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleI would highly recommend BJB. The service we had from Maddy was exceptional. Nothing was ever too much for her . Thank you 😊 …
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Sales Team
5/5
GoogleGreat chart with Ryan in the Crewe office this afternoon. Some helpful advice and guidance and fingers crossed for a positive outcome on our next purchase.
Thank you for taking the time to leave a review for Ryan . We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleHave delt with Ryan with the sale of our property. He has been extremely helpful and very efficient. Would definitely recommend them to sell your property.
Thank you for taking the time to leave a review for Ryan . We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleRoksana was very helpful and attentive. Responded very quick with lots of options including the one we have just had our offer accepted on. Thank you so much.
Thank you for taking the time to leave a review for Roxy. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleFantastic to deal with Butter John Bee. Maddy has been brilliant with helping us to choose the right home for our family.
Thank you for taking the time to leave a review for Maddy . We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleAttended Crewe Branch, spoke with Natalie, Very helpful, friendly and had great knowledge about my issue, managed to sort all my problems whilst I was there.
Thank you for taking the time to leave a review. We are glad we were of assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Property Management Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
ESTAS awards by year, 20172017 1 Gold ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
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Crewe has the most, with 1,885 reviews rated 4.7 out of 5, followed by Nantwich with 278.
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
