Trusted Agent profile · Cheshire
★★★★★
2,163 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,163 reviews on 1 platform, rated 4.8 out of 5 overall.
Butters John Bee's two offices, most reviewed first. Each has its own page.
Showing 2,162 reviews on Google only. Show every review
5/5
GoogleWe would like to thank Roksana for her service from booking our appointment and quick reply to our questions and emails . A very friendly warm welcome and professional attitude , nothing was too much trouble .
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Sales Team
5/5
GoogleHad a viewing with Corrie recently. She showed us round some properties in the Crewe area. She was very approachable, friendly and answered all of our questions. She deserves a raise and employee of the month!
Thank you for taking the time to leave a review for Corrie . We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings Team
5/5
GoogleI am renting a house through butters John bee and i must admit Roksana from sales is always there to go an Extra mile, She is always happy to help and transalete whenever i need assistance. Great asset to the company!
Thank you so much for your great review for Roksana & please do not hesitate to contact us if you need any further assistance. Kind Regards, BJB Crewe Sales Team
5/5
GoogleRoksana has been amazing through the process of both selling and buying a house. She has been a delight to speak to throughout and her bubbly attitude is a breath of fresh air. Thank you Roskana
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Sales Team
5/5
GoogleJust wanted to leave some feedback for Sara who looked after us on our recent viewing. Although the house isn't for us I just wanted to mention how well we felt we were treated whilst looking at the property, thank you Sara. … More
Thank you so much for your great review for Sara please do not hesitate to contact us if you need any further assistance. Kind Regards, BJB Crewe Sales Team
5/5
GoogleJust wanted to give a mention to Roksana from your Crewe branch with the excellent service she’s given to us this week. Great communication with a great friendly approach and knowledge. Thanks so much!
Thank you for taking the time to leave a review for Roki. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe.
5/5
GoogleJess was amazing within the process of putting my house up for sale! Would highly recommend using her and BJB as I got regular updates as to what and where things were up to.
Oh hey hey hey, there's my favourite client. Ryan, we did it, We've got there. What a journey. I wish you the best of luck with your next chapter and you know where I am when you start looking to buy again. All the best, Jessie @ BJB Crewe.
5/5
GoogleI dont usually leave reviews but i thought i would for madison. I had a viewing with maddy today and she was very polite and helped me with everything. As a first time buyer i was nervous about the process but she made me feel at ease with … More
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Sales Team
5/5
GoogleA knowledgeable and enthusiastic property viewing with Roksana who was able to deal with most of our questions on the spot. We have dealt with BJB in the past and always found their staff to be helpful and supportive.
Thank you for taking the time to leave a review for Roksana. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
1/5
GoogleAbsolute joke of a company. We put an offer in on a house and except for one 2 lined email confirming the offer, we have had no contact since to see if the vendor accepted. We contacted the office to speak to Ryan numerous times over a week … More
5/5
GoogleHi Jessie Just a quick thank you for doing a good job with the photos which capture how … More
Easily the best thing I could have been told all day! Thank you so much, here at BJB we do pride ourselves on our marketing consultants ability to put together the best set of particulars, with in house professional photography - you cannot go wrong! Thank you Diana and Tim! Jessie @ BJB Crewe.
5/5
GoogleJust had a really lovely and productive visit from Jessie. She'd come to value our home, and also gave us some excellent advice on how to proceed with our sale. Would highly recommend Jessie!
Hey Rebekah, thank you for you kind words and we look forward to seeing you very soon - to return your umbrella of course! All the best Jessie @ BJB
5/5
GoogleNatalie has just done our house inspection and she was so friendly and pleasant. Such an easy process. Dealing with BJB has been really easy. Well done all.
Thank you so much for your great review for Natalie please do not hesitate to contact us if you need any further assistance. Kind Regards, BJB Crewe.
5/5
GoogleI had a really great experience with Butters John Bee. Unfortunately my first buyer pulled out of the sale but Ryan was so helpful in chasing everything up, ensuring it got relisted ASAP. I now have my perfect new home thanks to Ryan and the team! 😃 …
Thank you for taking your time to leave a review for Ryan. A rare mixture of astute, professionalism & compassion in abundance - Ryan fit's the perfect bill for his role and very pleased he has provided this high level of service. If you require any further assistance in the future then please do not hesitate to contact us. Kind regards, BJB Crewe (Sales)
5/5
GoogleHaving seen a property to rent, I was contacted by Corrie who made the process very quick, effortless and with the utmost professionalism and courtesy. I cannot praise her and the team highly enough and this was all done in under one week. Superb service, many thanks!
Hi Stephen Thank you for taking the time to leave me a review its been great meeting you and so glad we could get you fixed up with a property so quickly. I bet Preston is over the moon to be back with you. Take care Stephen and if you require any assistance in the future please let me know Kind Regards Corrie BJB Crewe Lettings Team
5/5
GoogleCrewe branch is amazing. In current market Butters John Bee Crewe was our best experience for a long time and were really happy that we still can deal with professionals like Ryan. Ryan was most helpful and supportive and this level of customer service we didn`t experience for a few years. Highly recommend! Many thanks Ryan!
Thank you so much for your great review for Ryan & please do not hesitate to contact us if you need any further assistance. Kind Regards, BJB Crewe Sales Team
5/5
GoogleEllie was extremely helpful with our first home purchase! She was always available to answer any of our questions and was very reassuring throughout the process. Thank you so much for all your support!! :)
Hi Rachel. Thanks so much for taking the time and trouble to leave such a nice review. It's lovely to hear that Ellie has been so helpful and, from all of us at Butters John Bee, all the best in your new home. We're sure you'll be very happy. Regards, Gary Fear, Branch Manager.
5/5
GoogleEllie was extremely helpful with our first home purchase! She was always available to answer any of our questions and was very reassuring throughout the process. Thank you so much for all your support!! :)
Hi Rachel. Thanks so much for taking the time and trouble to leave such a nice review. It's lovely to hear that Ellie has been so helpful and, from all of us at Butters John Bee, all the best in your new home. We're sure you'll be very happy. Regards, Gary Fear, Branch Manager.
5/5
GoogleCharlotte was amazing! My sale unfortunately fell through but Charlotte already had another buyer lined up for me. Great communication and she was always so friendly/ professional. The sale went very smoothly thanks to Charlotte and the team 😃 …
Hi Stacey.. Thanks so much for taking the time and trouble to leave such a nice review. I'm delighted that Charlotte was able to help and find you a new buyer quickly. All the best in your new home. Regards, Gary Fear, Branch Manager, Butters John Bee Nantwich
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave a review . We would love to know if you can let us know who helped you so we can pass on your comments Kind Regards BJB Crewe Lettings
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave a review . We are glad we have been of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave a review. We are glad BJB was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave a review for us. We are glad we were of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings
3/5
GoogleRating only, no written review.
Thank you for taking the time to leave a review. We appreciate your feedback and would love to hear more about your experience with us so we can improve our services. Please feel free to reach out to us directly.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
ESTAS awards by year, 20172017 1 Gold ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
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Crewe has the most, with 1,885 reviews rated 4.7 out of 5, followed by Nantwich with 278.
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
