Trusted Agent profile · Cheshire

Butters John Bee estate agents in Crewe and Nantwich

4.8

★★★★★ Excellent

2,163 reviews across 2 offices and 1 platform

buttersjohnbee.com

Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,163 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

2,163

Reviews on Google

All 2 offices

Our offices

Butters John Bee's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,162 reviews on Google only. Show every review

5/5

Google

I dont usually leave reviews but i thought i would for madison. I had a viewing with maddy today and she was very polite and helped me with everything. As a first time buyer i was nervous about the process but she made me feel at ease with everything. The house we viewed wasnt for me but i will defibatly be booking some more viewibgs with maddy

Dan · 25 March 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Sales Team

4/5

Google

This is an update, posted August 2022. BJB continue to manage our 4 flats in Crewe in an efficient and professional manner. The team overall are hard working and responsive. I have also recently had assistance from Michael Ferris, the Branch Manager, with a property valuation question, which Michael was able to answer and to provide advice. Very helpful and useful, thanks Michael. I continue to be very satisfied with the service BJB provide. Overall, the team in the Crewe office are all easy to deal with, always friendly and polite, and (most importantly) they do follow up on issues and messages, and get things done. So overall they do a good, professional job. Good service from decent people. Ben in particular has been very helpful with a difficult situation recently. He worked on our behalf, stuck with it, and managed to get payments made. Good work Ben!

Alan · 25 March 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ben. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Myself and my partner had a property to rent so visited several estate agents for advice. Have to say outstanding service from BJB! From an initial chat and rental estimate (higher than we thought) within 24 hours Michael had come out, imaged/measured and the property was on the market a few hours later. A further 48 hours the property was LET. Can't recommend the team enough, especially Michael who helped us from start to finish with our 1st property. Would highly recommend the BJB team and a huge thanks to Michael for A1 service.

Alex · 25 March 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Michael. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

We have been working hard to find just the right place in crewe for our relocation. Thanks to Lewis Ward for all his time,hard work & patience, we now have a beautiful bungalow to move into. I would also like to thank Stacey Wall for all her help with the legal matters too. It has been a roller coaster of a journey but we seem to have a light at then end of the tunnel. Great work by the team at Butters John Bee Crewe I can highly recommend them .

Mark · 25 March 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Stacey & Lewis. We are glad they were of great assistance to you and feel free to call whenever you need help in the future

1/5

Google

Absolute joke of a company. We put an offer in on a house and except for one 2 lined email confirming the offer, we have had no contact since to see if the vendor accepted. We contacted the office to speak to Ryan numerous times over a week to be told he and others were all busy and someone would call us back. This never happened. After waiting a week to hear back, my husband called again and we were informed the house was sold on Friday to someone else. No email or call from Ryan to tell us, even though they are open all day Friday, Saturday and today. DO NOT USE THIS OFFICE. Absolutely shocking and incredibly unprofessional service, I will never sell or buy with these agents.

E · 25 March 2023 · Butters John Bee Crewe

5/5

Google

Hi Jessie Just a quick thank you for doing a good job with the photos which capture how light and airy the property is. Tim and I were so pleased when we viewed it on Rightmove and the garden looks fab too. Best wishes Tim and Di

Diana · 25 March 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Easily the best thing I could have been told all day! Thank you so much, here at BJB we do pride ourselves on our marketing consultants ability to put together the best set of particulars, with in house professional photography - you cannot go wrong! Thank you Diana and Tim! Jessie @ BJB Crewe.

5/5

Google

I had a valuation from Jessica at butters John be. The information Jessica gave me was impressive. We talked about the valuation and how they would go about putting my house on the market. Very impressed with the lengths they go to, too try and match my house with the right people. Would very much recommend getting a valuation with Jessica

Kevin · 25 March 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Jessica . We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

So happy we went with butters John bee, everything there end quick and straight forward, a pleasure to deal with, Staff friendly and informative. A special mention for Kylie has to be made, we had some delays with solicitors, but Kylie was relentless in contacting them, pushing things along and actually did more for us than she really needed to, she certainly went above and beyond in order for us to get our dream home. Thanks again Kylie and all at BJB

Ian · 25 March 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Kylie . We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Nicola Pike made it easy for us to find our new home. Easy to talk to and facilitated everything we needed and listened to our needs without reservation. We will always be grateful to her for making a stressful time easygoing.

Magdalene · 20 March 2023 · Butters John Bee Nantwich

Agent replied · 20 March 2026

Hi and thanks for the kind review. Nicola is an asset to the New Homes team here and we're glad she reduced some of the stress because it can be a nerve wracking time. We're delighted she has been able to help you. Good luck with your new home. Regards, Gary Fear, Branch Manager, Butters John Bee Nantwich

5/5

Google

Rating only, no written review.

James · 20 March 2023 · Butters John Bee Nantwich

Agent replied

Hi James. Many thanks for the five stars!

5/5

Google

Nicola was so polite and helpful! Will definitely be dealing with her only on finding the right home for our family!

Sarah · 20 March 2023 · Butters John Bee Nantwich

Agent replied

Hi and thanks for the kind review. Nicola is an asset to our new home steam here and we're delighted she has been able to help you. Good luck with your home search. Regards, Gary Fear, Butters John Bee Nantwich

5/5

Google

Ellie was extremely helpful with our first home purchase! She was always available to answer any of our questions and was very reassuring throughout the process. Thank you so much for all your support!! :)

Rachel · 20 March 2023 · Butters John Bee Nantwich

Agent replied · 20 March 2026

Hi Rachel. Thanks so much for taking the time and trouble to leave such a nice review. It's lovely to hear that Ellie has been so helpful and, from all of us at Butters John Bee, all the best in your new home. We're sure you'll be very happy. Regards, Gary Fear, Branch Manager.

5/5

Google

Really helpful and reliable service. Special thanks to Sophie for helping us as buyers to find our new home!

Emily · 20 March 2023 · Butters John Bee Nantwich

Agent replied · 20 March 2026

Dear Emily. Thanks so much for taking the time and trouble to leave a review.for us. Yes, Sophie is great and I'm delighted she was able to help you find your new home and we wish you all the best . Regards, Gary Fear, Branch Manager, Butters John Bee, Nantwich

5/5

Google

Friendly and timely service with good levels of communication throughout process.

Simon · 20 March 2023 · Butters John Bee Nantwich

Agent replied

Hi Simon. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich

5/5

Google

Great service! Sam was extremely helpful and maintained complete communication throughout. Highly recommend. Thank you.

Marina · 20 March 2023 · Butters John Bee Nantwich

Agent replied

Hi. Thanks for your kind feedback and yes, Sam is a really helpful member of the New Homes team and an asset to Butters John Bee in Nantwich. We're delighted he has been able to assist you with your new home! Regards, Gary Fear, Branch Manager, BJB Nantwich

5/5

Google

Early in the process but my experience so far has been very positive.

Rob · 20 March 2023 · Butters John Bee Nantwich

Agent replied

Dear Rob. Thanks so much for taking the time and trouble to leave a review.for us. Good luck with your house hunting. Regards, Gary Fear, Branch Manager, Butters John Bee, Nantwich

5/5

Google

Charlotte was great in pushing the sale through, thanks for your help.

Jack · 20 March 2023 · Butters John Bee Nantwich

Agent replied

Hi Jack. Thanks for taking the time to leave a review for us and I'm delighted that Charlotte managed to push your house sale through in pretty good time. The average time at present to see a house sale through has been around 16 weeks so for Charlotte to get this through in just over nine weeks was a great result. All the best for the future. Regards, Gary Fear, Branch Manager, Butters John Bee Nantwich

5/5

Google

A big thank you to Charlotte for all the hard work along with the rest of the team much appreciated Tim & Angie x

TIM · 20 March 2023 · Butters John Bee Nantwich

Agent replied

Hi Tim and Angie. Thank you for taking the time to leave such a great review. I'm delighted that Charlotte and the team looked after you well, especially as you had experienced disappointment with a previous agent. Good luck for the future and come back to us if we can be of any help at all. Kind regards, Gary Fear, Branch Manager, Butters John Bee, Nantwich

5/5

Google

Posting review on behalf of Andrew Sharpes. Nicola was very helpful and efficient in helping me to secure my first property. Would definitely recommend.

H · 20 March 2023 · Butters John Bee Nantwich

Agent replied

Hi and thank you for taking the time to leave a review. Yes, Nicola is great and I'm delighted you have managed to get your first home. Good luck for the future. Regards, Gary Fear, Branch Manager, Butters John Bee Nantwich

5/5

Google

We’ve just completed on a house with Sam from BJB’s new build team. He was so helpful throughout the whole process, going above and beyond to make sure everything got done. His communication is excellent and was always happy to help. He is clearly very dedicated to the job and a credit to BJB.

Marianne · 20 March 2023 · Butters John Bee Nantwich

Agent replied

Hi Marianne. Thanks so much for leaving a great review for Sam. Yes, he's great and he's an asset and a credit to the Hew Homes Team here at BJB. I'm so pleased you were happy with the service and wish you all the best in your new home. Gary Fear, Branch Manager, Butters John Bee, Nantwich

5/5

Google

Nicola Pike has dealt with our house sale for us and she has been an absolute gem, she's very welcoming and friendly and explained everything thoroughly. Thankyou Nicola for helping us find our perfect home from Gvido & Sarah

GreinisGvido · 20 March 2023 · Butters John Bee Nantwich

Agent replied

Dear Gvido & Sarah. Thanks so much for taking the time and trouble to leave such a nice review for Nicola. Yes, she's great and an asset in our New Homes team. We're delighted that she has been able to help you and all the best in your new home. Regards, Gary, Branch Manager, Butters John Bee Nantwich

5/5

Google

Great experience with Nicola Pike working in partnership with SpicerHaart. Communication via phone and email has been prompt and personable. Would definitely consider their services in the future.

Joseph · 20 March 2023 · Butters John Bee Nantwich

Agent replied

Hi. Thanks for the kind review for Nicola. She's as asset to the New Homes team here and we're delighted she has been able to help you. Regards, Gary Fear, Branch Manager, Butters John Bee, Nantwich.

5/5

Google

I found them to be very efficient and helpful which is what you need when buying and selling...a mention to Sophie Golding for great communication.

Nick · 20 March 2023 · Butters John Bee Nantwich

Agent replied

Dear Nicky. Thanks so much for taking the time and trouble to leave a review.for us. Yes, Sophie is great and I'm delighted she was able to help you with everything once we had sold your home. We wish you all the best for the future. Regards, Gary Fear, Branch Manager, Butters John Bee, Nantwich

5/5

Google

A massive thank you to Sam Bowyer the new builds sales manager he made it feel easy for me and partner being first-time buyers. Super efficient with keeping us update with paperwork, stages of purchase and now we are towards completion. He has been very helpful, consistent and available to ask questions if were not sure. Thorough with detail because of Sam he has made it possible for me and partner to have our first home and a new build which is what we wanted

Charlotte · 20 March 2023 · Butters John Bee Nantwich

Agent replied

Hi Charlotte. Thank you so much for the kind words about Sam. He is a superstar in our New Homes department and I'm delighted that he has managed to find your first home. All the best in it! Regards, Gary Fear, Branch Manager, Butters John Bee

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.

ESTAS winners in one year, the group and its branches: 2017.

ESTAS awards by year, 2017
  • 2017 1 Gold ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Sales

Source: ESTAS winners lists, as published, linked by year.

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Questions about Butters John Bee

Which Butters John Bee office has the most reviews?

Crewe has the most, with 1,885 reviews rated 4.7 out of 5, followed by Nantwich with 278.

Where are the Butters John Bee offices?

The two Butters John Bee offices, by town:

  • Crewe: 181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
  • Nantwich: 20 Beam Street, Nantwich, Cheshire, CW5 5LL
Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.

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