5/5
Great customer service from Cam. Quick and clear communication
Agent replied · 22 August 2026
Thankyou for your kind words about Cam. Kind regards Crewe BJB Lettings

Trusted Agent profile · Cheshire
★★★★★
2,150 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,150 reviews on 1 platform, rated 4.8 out of 5 overall.
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Butters John Bee's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
2017 1 Gold ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Showing 2,149 reviews on Google only. Show every review
5/5
Great customer service from Cam. Quick and clear communication
Thankyou for your kind words about Cam. Kind regards Crewe BJB Lettings
5/5
Natalie Tunnicliffe handled my query very well. She was professional, responsive, and kept me informed throughout the process. She made everything straightforward and was a pleasure to deal with. Thank you for the excellent service!
Hi Mathew, thank you for leaving a lovely review for Natalie in Property Management
5/5
I'm really excited by his maturity and understanding demonstrated to me today. He demonstrated professionalism and acted friendly toward customers. While viewing one of his properties today, I saw someone so humble and sincere, always ready to answer any questions with genuine words. I really appreciate his services today. Thanks Mr Cam.
Thankyou for your kind words about Cam. Kind regards Crewe BJB Lettings
5/5
Cam was very amazing right from the beginning He had loads of information. He took me around the property and gave me thorough explanations to all my questions. He followed up after I had my viewing. Great working with him.
Thankyou for your kind words about Cam. Kind regards Crewe BJB Lettings
5/5
An excellent viewing with a well presented property . The agent Cam was so nice and answered all questions in a professional manner. Super happy with the service today
Thankyou for your kind words about Cam. Kind regards Crewe BJB Lettings
5/5
Rating only, no written review.
5/5
I had a great experience working with Cameron Rose. He was very calm, patient, and understanding throughout the whole process. He took the time to explain everything clearly and was always happy to answer my questions. His professionalism and friendly attitude made the experience much less stressful. I really appreciate all his help and would highly recommend him to anyone looking for excellent service. Thank you, Cameron!
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
BJB were very helpful and accommodating in my recent request to obtain a probate valuation. Amit was a pleasure to deal with and handled the appointment with care and professionalism.
Thankyou for your kind words about Amit. Kind regards Crewe BJB Sales.
5/5
Excellence work, Sir Cam Rose gave all the information we needed and had all the patience necessary, really nice worker
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
1/5
Would absolutely avoid this company at all cost. We moved in 5 years ago to a rental property we received the keys and was moving in on the agreed date hiring a van etc. upon arrival we was told that they had misplaced the gas safety certificate and would not be able to stay in the property that day. It was agreed for us to stay in a hotel and Michael from the Crewe department promised to pay for a hotel for the night due to the time and distance we had traveled. An email was sent with the invoice and he went back on his word and refused to pay. Since then we have reported numerous issues which haven't been fixed and the staff seem to have no idea or control of what is going on with there properties. Including Natalie also in the Crewe department. One of the issues above was the boiler was broken and needed replacing we had a newborn baby and it still took 5 weeks in the middle of winter for them to replace it and offer any form of hot water / heating despite raising it numerous times / making formal complaints. Again, we would never go with this company again.
5/5
Great knowledge and Cameron was friendly and helpful. Everything was well explained and easy to understand
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
Cam was very helpful and very informative
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
4/5
Rating only, no written review.
5/5
Cam is a really good in showing me around the property. Highly recommended
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
Good presentation by Cam Rose
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
Came is a very nice and professional letting agent. He was friendly, helpful, and always responded quickly to any questions I had. He made the whole renting process smooth and stress-free. I really appreciate his support and would highly recommend him to anyone looking to rent a property
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
Had a viewing with Cameron today. He was helpful and answered all my questions. A great representation of the business
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
Cam was brilliant, super dedicated and helpful. Really good communication. Thank you Cam Rose
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
We really liked the property and the way Cameron explained and showed everything. That was amazing; we really appreciate it. Even though I was a bit late, he welcomed us warmly and showed us everything. He is doing his job perfectly.
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
Cam is a Brilliant knowledgeable and very polite man
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
After four weeks of absolute frustration trying to get a vital reference sorted out with Butters John Bee / Spicerhaart, including endless unreturned emails and phone calls claiming my wife and I weren't even on the system, I finally stepped in to help this morning. I was braced for another massive headache, but then I got through to Natalie Tunnicliffe. The difference was night and day. From the second she answered, Natalie was warm, incredibly friendly, and genuinely wanted to help. When I asked if she could call our contact directly to bypass the communication barrier, she didn't hesitate for a second. Within 15 minutes, the whole thing was sorted, contact was made, and the relief was instant. She even took the time to call me back and follow up with an email outlining the next steps, completely going above and beyond. I specifically asked how to leave her feedback because service like this is so rare. Natalie, thank you so much, you have been a vital step in moving our lives forward!
Hi Jessica, we are sorry for the frustrations you originally experienced, thank you for taking the time to leave a lovely review for Natalie in Property Management
5/5
Cam was great and very patient with every question I asked and gave great advice!
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
Cameron was very helpful and helped me with everything I needed
Thankyou for your kind words about Cameron. Kind regards Crewe BJB Lettings
5/5
Used for recent house sale (June 2026) at Auction Amit was main Agent and communicated well with a good attitude. Katie - Photographer - Professional and friendly . Produced good results. Overall a good experience. Just some minor issues with the company communications but were not big problems.
Thank you for your kind review about Katie BJB Crewe Sales.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Crewe has the most, with 1,883 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
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