Trusted Agent profile · Cheshire
★★★★★
2,163 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,163 reviews on 1 platform, rated 4.8 out of 5 overall.
Butters John Bee's two offices, most reviewed first. Each has its own page.
Showing 2,162 reviews on Google only. Show every review
5/5
GoogleMassive thank you to Marcin for all of his help and support in finding us our new home! He was kind, patient and amazing at his job from the very first time we met him and was always just a phone call away if we had any questions. We … More
Hi Ushna, thank you so much for the kind review! I am glad I could help you out and hope you settle in well in your new home! If there is anything else I can help with, please get in touch with me! March BJB
1/5
GoogleCompletely dishonest estate agents.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Sales Team
5/5
GoogleGood real estate agent Martin
Hi There! Thank you for leaving me a review based on my service! If you require any more help, please get in touch with us at Butters John Bee!
5/5
GoogleMarcin a good agent who helps everyone
Hi There! Thank you for leaving me a review based on my service! If you require any more help, please get in touch with us at Butters John Bee!
5/5
GoogleMarchin showed us this property and was very useful and very informative. 10/10
Thank you for leaving Marcin a kind review based on his service! If you require any more help, please get in touch with us at Butters John Bee - Lettings
5/5
GoogleSpoke to Ben who was able to help sort out a new tenancy agreement for me
Thank you for you kind words. Please do not hesitate to contact the office if we can be of any further assistance. Ben Butters John Bee Property Management Crewe Team.
5/5
GoogleVery professional and friendly service from Roksana, great communication and very helpful. I highly recommend!
Hi There! Thank you for leaving me a review based on my service! If you require any more help, please get in touch with us at Butters John Bee!
5/5
GoogleMarcin, Corrie and Ben couldn’t have been more helpful with our move in. Thanks guys.
Thank you for your kind words for our Lettings and Property Management Teams. Please don't hesitate to contact us if we can help with anything else.
5/5
GoogleMarcin is the best letting agent, very helpful and gentle. Am very pleased.
Thank you for leaving Marcin a kind review based on his service! If you require any more help, please get in touch with us at Butters John Bee - Lettings
5/5
GoogleKris was extremely helpful, knowledgeable and pleasant during my house visit gave me everything I needed and got to the bottom of my every need. Thankyou kris
Thank you for your kind review for Kris. Please do not hesitate if we can be of any further assistance. from the sales team at Butters John Bee Crewe
5/5
GoogleMarchin is a legend and very professional at showing us a house. An asset to BJB!
Thank you for leaving Marcin a kind review based on his service! If you require any more help, please get in touch with us at Butters John Bee - Lettings
5/5
GoogleMarcin Helped me renting my first property! Absolutely Friendly and Supportive 🤌🏻 …
Hi There! Thank you for leaving me a review based on my service! If you require any more help, please get in touch with us at Butters John Bee!
5/5
GoogleMarcin has been very helpful in finding properties to suit us. Very professional and knowledgeable about properties.
Thank you for leaving Marcin a kind review based on his service! If you require any more help, please get in touch with us at Butters John Bee - Lettings
5/5
GoogleMarcin is professional and knowledgeable when it come to properties he has found to suit us. Would recommend highly.
Thank you for leaving Marcin a kind review based on his service! If you require any more help, please get in touch with us at Butters John Bee - Lettings
4/5
GoogleMarvin was very helpful with our moving in process and we are very happy with our new house.
Thank you for leaving Marcin a kind review based on his service! If you require any more help, please get in touch with us at Butters John Bee - Lettings
5/5
GoogleWas given great service by the team at Crewe especially Marcin, Corrie and Ben.Looking forward to our new house
Thank you for leaving this kind review for our team! If you require any more help, please get in touch with us at Butters John Bee - Lettings
5/5
GoogleRoksana has been a pleasure to work with, she has been incredibly helpful, supportive and went above and beyond to help with whatever I needed. Cannot recommend enough!
Hi There! Thank you for leaving me a review based on my service! If you require any more help, please get in touch with us at Butters John Bee!
5/5
GoogleCorrie Mainwaring from the Crewe has been nothing but amazing, she has been so helpful in my moving in journey even when we struggled with the referencing. Big thanks to Corrie.
Thank you for leaving Corrie a kind review based on his service! If you require any more help, please get in touch with us at Butters John Bee - Lettings
5/5
GoogleRating only, no written review.
Thank you Lewis for your 5 star review of BJB Crewe Sales.
5/5
GoogleRating only, no written review.
Thank you for your kind words. Ben Butters John Bee Crewe Lettings Team
5/5
GoogleRating only, no written review.
Thank you for your kind review. Please do not hesitate to contact us if we can be of any further help. BJB Property Management Team Crewe
5/5
GoogleRating only, no written review.
Thank you for your kind review. Please dont hesitate to contact the office if you need any further help. Butters John Bee Property Management Team - Crewe
1/5
GoogleThree years ago - We were looking for somewhere to move into during lockdown and it was a very stressful time, Michael was so supportive and helped us every step of the way. He even met us on his day off to give us our keys, that’s truly going over and above! I would highly recommend using them - they have made a very stressful situation easier. Thank you. Now - Having been in the property for three years it is now apparent that Butters John Bee do not care about our welfare. We had reported a broken pipe in the kitchen to get absolutely no response - so my husband fixed the issue. Our toilet was completely backed up for over a week before the third time in two years before they set someone out to us only to find out that it was blocked with expanding foam because of a broken pipe - the plumber left a huge hole in the floor which allowed a sewage smell to fill our home - we are still waiting for someone to come out to fix the issue (because we don’t enjoy living like second class citizens we have actually paid for the problem to be fixed ourselves) We reported our oven hasn’t been working over a year ago - only to find out that Butters John Bee hadn’t even informed the landlord - She has agreed to replace to oven, however this was over a month ago and we still haven’t heard a thing - so looks like a broken over over Christmas is our future. On Friday we came home to a burst water pipe in our garage - everything is flooded. We have reported it, called, left messages, emailed and escalated the issue through head office - we haven’t even had a phone call. I know our landlord isn’t the issue, every time she has been made aware of any issue she has resolved it straight away - it’s the letting agency that is the problem. I wish I had her number to be honest rather than being ignored and treated less than purely because we are renters.NegativeResponsiveness
Thank you for great review please do not hesitate to contact us if we can be of further help
5/5
GoogleMarcin is fantastic and an absolute asset to BJB! I have been looking for a place to rent for a while now, I have been to that many viewings where the person there didn't know much about the property or just didn't seem to care, this was not the case with Marcin - From the minute we arrived to even today, he has kept me up to date in what's going on and was honest about everything and called me back when he promised to. If only more people was like him! Keep up the brilliant work!
Thank you for your kind review. Please dont hesitate to contact the office if you need any further help. Butters John Bee Lettings Team - Crewe
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
ESTAS awards by year, 20172017 1 Gold ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
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Crewe has the most, with 1,885 reviews rated 4.7 out of 5, followed by Nantwich with 278.
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
