Trusted Agent profile · Cheshire

Butters John Bee estate agents in Crewe and Nantwich

4.8

★★★★★ Excellent

2,163 reviews across 2 offices and 1 platform

buttersjohnbee.com

Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,163 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

2,163

Reviews on Google

All 2 offices

Our offices

Butters John Bee's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,162 reviews on Google only. Show every review

5/5

Google

I wanted to leave a review about your wonderful employee Marcin Strzelec. At the start he gave us all the information and guided us from viewing the house to completing the referencing. He was guiding and supporting through all stages of completing the applications and was always available. I am very grateful to Marcin for his support and professionalism.

Алла · 30 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind words regarding Marcin. Please let us know if we can be of any further assistance. Butters John Bee Lettings Team

5/5

Google

Ben was Absolutely excellent service sorted everything we needed

Jack · 30 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind words. Butters John Bee Property Management Team

3/5

Google

We’ve contacted this company 3 times requesting information about a new build property in Chester. Each time we were passed around a couple of people and we were promised a call back. Sadly, they never call back, a bit disappointing. Nobody appears to know who is handling the Chester properties.

Sue · 30 September 2023 · Butters John Bee Crewe

Agent replied · 25 August 2024

Dear Sue Vaughan-Lightfoot, thank you for bringing this to our attention. We apologize for the lack of communication and the inconvenience you experienced. We will address this internally to ensure better coordination and responsiveness in the future. Your feedback is valuable to us in improving our services.

5/5

Google

Just wanted the say a big thank you to Ben and Maddie for being so help today when we called into the office, you are both very dedicated to your work and to helping people, and are a credit to your company. Thanks again Mrs Tetlow.

Lynne · 30 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind words for Ben P & Maddie. We are very glad that you were happy with the service received. Crewe Property Management and Sales Team.

5/5

Google

Rating only, no written review.

Louise · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your review. Was there anyone you dealt with specifically? Please let us know if we can be of any further assistance. Butters John Bee Property Management Team

1/5

Google

Rating only, no written review.

Rafal · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind review. Please do not hesitate if you need any further assistance. Crewe Property Management Team.

5/5

Google

Kris was very helpful

Tom · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind words regarding Kris. Please let us know if we can be of any further assistance. Butters John Bee Sales Team

5/5

Google

Thank you to Marcin and Ben for all your help with out new property.

Deline · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind words regarding Marcin and Ben. Please let us know if we can be of any further assistance. Butters John Bee Lettings Team

5/5

Google

Marcin was very nice,the best estate agent 🤞🏾👌🏾 …

Ketty · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind words regarding Marcin. Please let us know if we can be of any further assistance. Butters John Bee Lettings Team

5/5

Google

After leaving numerous messages for a call back from the lettings department, with no success. I then had to turn up at the office where Jennifer explained she is new to the company and will solve my query. True to her word she did and updated me by email. Thank you Jennifer

Kolsuma · 28 September 2023 · Butters John Bee Crewe

Agent replied

Dear Kolsuma Thank you for you fantastic feedback, please do not hesitate to contact us if we can be of further assistance to you. Kind Regards BJB Crewe Lettings

5/5

Google

A really lovely experience with the help of Roksana Florysxak. Would highly recommend. 👍 …

Joanne · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind words about Roksana. Please do not hesitate if you need any further assistance. Crewe Sales Team.

5/5

Google

Spoke to Ben and Corrie at the Crewe office who helped with with my new property and explained the move in process

Олександр · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind words regarding Ben & Corrie. Please let us know if we can be of any further assistance. Butters John Bee Lettings & Property Management Team

5/5

Google

Kristianne was helpful in providing a quick valuation for my home.

Laura · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind words regarding Kristianne. Please let us know if we can be of any further assistance. Butters John Bee Sales Team

5/5

Google

Spoke to Ben who came. To do my annual inspection and. Was on time and nice

Daryl · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for you kind words about Ben. Kind regards Butters John Bee Property Management Team, Crewe

5/5

Google

Spoke with Jen over the phone, very helpful and no problem was too large for her. Hope to speak to her again next time I have a problem

Tally · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for you kind words about Jen. Kind regards Butters John Bee Property Management Team, Crewe

5/5

Google

Wonderful, friendly service from Butters John Bee. Spoke to Kristianne and team who were more than helpful.

Ness · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind words regarding Kristianne. Please let us know if we can be of any further assistance. Butters John Bee Sales Team

1/5

Google

I tried to book a viewing for couple days now. Always someone will call me back, of course no call back. Decided to view different properties from more reliable agency.

Ola · 28 September 2023 · Butters John Bee Crewe

5/5

Google

I would like to thank Jennie for the good service l received since l moved in .She has been of great help, so understanding .No words can explain how thankful & grateful l am.Keep up the good work Jennie.

Portia · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind words regarding Jen. Please let us know if we can be of any further assistance. Butters John Bee Property Management Team

5/5

Google

Kris was very professional and helpful in providing insightful information regarding our property. She was very knowledgeable and clearly had extensive experience.

Gemma · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind words regarding Kris. Please let us know if we can be of any further assistance. Butters John Bee Sales Team

5/5

Google

Spoke with Jen today, she was very helpful throughout the whole process (and patient with me)! We even had a giggle! Great customer service. Thank you, Jen.

Robyn · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind words regarding Jen. Please let us know if we can be of any further assistance. Butters John Bee Property Management Team Team

5/5

Google

Kris and Roxanna have been great, they have both been assisting me with a GDV valuation for a property in Crewe; incredibly friendly, professional and knowledgeable, I was really impressed.

Daniel · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind words regarding Kris & Roksana. Please let us know if we can be of any further assistance. Butters John Bee Sales Team

5/5

Google

Roksana has been so helpful and lovely throughout the purchase of my property. She has supported me fantastically so far, and I look forward to continuing to work with her through this purchase.

Sophie · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind words regarding Roksana. Please let us know if we can be of any further assistance. Butters John Bee Sales Team

5/5

Google

I was interested in purchasing a property via BJB and aranged to meet their salesman called Sam. He was very accommodating when showing me round, answering all my questions & seemed interested in what I had planned for the property. All in all, a very personable & professional experience. Robin Walters

Robin · 28 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for your kind words regarding Sam. Please let us know if we can be of any further assistance. Butters John Bee Sales Team

5/5

Google

Ben has been helping me with my properties and has been absolutely incredible, so helpful, thoughtful and went the extra mile to make sure everything I needed was done. … More

Tina · 1 September 2023 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for leaving Ben a kind review based on his service! If you require any more help, please get in touch with us at Butters John Bee - Lettings

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.

ESTAS winners in one year, the group and its branches: 2017.

ESTAS awards by year, 2017
  • 2017 1 Gold ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Sales

Source: ESTAS winners lists, as published, linked by year.

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Questions about Butters John Bee

Which Butters John Bee office has the most reviews?

Crewe has the most, with 1,885 reviews rated 4.7 out of 5, followed by Nantwich with 278.

Where are the Butters John Bee offices?

The two Butters John Bee offices, by town:

  • Crewe: 181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
  • Nantwich: 20 Beam Street, Nantwich, Cheshire, CW5 5LL
Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.

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