Trusted Agent profile · Cheshire

Butters John Bee estate agents in Crewe and Nantwich

4.8

★★★★★ Excellent

2,163 reviews across 2 offices and 1 platform

buttersjohnbee.com

Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,163 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

2,163

Reviews on Google

All 2 offices

Our offices

Butters John Bee's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,162 reviews on Google only. Show every review

5/5

Google

Out estate agent is Marcin Strzelec and from the start he has a really difficult case with myself and there has been a lot of issues along the way. He has worked extremely hard to resolve any issues with third party’s almost to the point where I felt like I was giving up. He is very talented and has a bright future in frond of him with his career. He is polite well mannered and easy to talk to even supporting me through the whole process as a person he’s put himself above all my expectations. From the bottom of my heart thank you !

Christopher · 27 May 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Thank you for your kind words for Marcin. Crewe Lettings Team

5/5

Google

Great experience with Victoria Roscoe, was great to see a estate agent with a personality and not just trying to hard sell the company. Was very informative and to the point, constantly checking everything was understood. Credit to the company.

Robert · 27 May 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Thank you Robert for your very kind words we will pass your comments on to Victoria.

5/5

Google

Really had a pleasant experience with Marcin. Very humble, respectful and understanding. In less than two weeks I started house hunting, behold I am now at the verge of acquiring a comfortable home. However , I will recommend this company a million times to anyone. Thank you Marcin for been a reputable representative to this company .

Amadigwe · 27 May 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Dear Amadigwe, Thank you so much for your lovely review, Ill will ensure that Marcin is given your positive feedback Kind Regards The lettings Team

5/5

Google

Ben and Philip worked as a great team at the end of my tenancy. It’s not easy trying to bridge the service needed for both landlord and tenant. They do a great job! Well done both!

Sallie · 27 May 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Hello and thank you for leaving a great review for Phil & Ben. Kind Regards, butters john bee Property Management

5/5

Google

Victoria Roscoe came to give us a property valuation in view to selling our property. She was extremely professional and very helpful in explaining the procedure and services that Butters John Bee provide. Her approach was very confident and her friendly and polite manner made the whole experience an enjoyable process.

Carol · 27 May 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Hi Carol, thank you for your review for Victoria we will pass on your comments. Best wishes BJB Sales

5/5

Google

Philip Hayes came to our rented property to do an inspection. He was very friendly, polite and professional. All checks completed and he was helpful with any concerns we had. He was able to sort a long time issues the property was having.

Adenuga · 27 May 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Hi Adenuga, Thank you for your review for Phil within our property management team, much appreciated. Best wishes

5/5

Google

We had the pleasure of having Victoria coming to our Dads bungalow for a valuation. After recently passing, Victoria was very caring and helpful with myself and two siblings. She went through different options that we could take and showed us similar properties for sale as our bungalow. Victoria even offered advice on other properties that my brother had. We were really pleased with her service and will definitely use BJB when the property is ready for sale. Thank you

Natalie · 27 May 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Thank you for your review for Victoria Roscoe, we look forward to helping you in the future. BJB Sales Team

5/5

Google

Rating only, no written review.

Victoria · 27 April 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Thank you for taking the time to leave a review. We are glad we were of assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Property Management Team

5/5

Google

Excellent professional service from Dominika Jaszczyszyn. Very efficient,friendly and was so patient with me .Highly recommend.

Tendai · 27 April 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Hi Tendai and thank you so much for the great review for Dominika! Kind Regards, haart Property Management

5/5

Google

Flat inspection was carried out by Phil today, he was very helpful and it was completed very efficiently. Thank you

Amy · 27 April 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Thank you very much for you lovely comments on Phil's service, Kind regards, butters john bee Property Management

5/5

Google

Victoria Roscoe was great at putting my mum at ease regarding the valuation and sales process.

Sue · 27 April 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Thank you for your kind words about Victoria. BJB Crewe Sales Team

5/5

Google

Very impressed with the customer service and professionalism when querying my standing order. Lacey was very helpful and assured me everything would be okay☺️

Freya · 27 April 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Hi Freya and thank you so much for the great review for Lacey! Kind Regards, butters john bee Property Management

5/5

Google

Really efficient, friendly and professional from Victoria Roscoe! Explained the whole auctioning process, recommending experienced solicitors and took photos, all in a timely manner!

Joe · 27 April 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Thank you for your kind words for Victoria, we are pleased you found the process efficient and will pass your review on.

5/5

Google

Great, friendly and professional staff, put me right at ease, they keep me up to date with the process and when I could get the keys, Marcin and corrie were great and so helpful as well

Maddie · 27 April 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Hi Maddie, thank you for the kind words and the review for Marcin & Corrie! King Regards, BJB Team.

5/5

Google

Marcin Strzelc was genuinely helpful He went out of his way to help and explain every step as it was my first time renting in UK Very Friendly and excellent customer service highly recommended

Clarah · 27 April 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Hi Clarah, thank you for the kind words and the review for Marcin! King Regards, BJB Team.

5/5

Google

Marcin, word is not enough to described how helpful you have been. You are simply the best of the best. Thanks for your commitment for making sure we secure the accommodation. Cheers.

Oluwafunmike · 27 April 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Thank you for your feedback we will be sure to let Marcin know Kind Regards The lettings Team Crewe

1/5

Google

BJB keep phoning me and leaving voicemails about a property I no longer own. Spamming me about 3 times a week. I’ve asked to be taken off their marketing list numerous times and they are clearly in breach of data protection. I would stay clear of them for all your business as they are clearly not very professional in how they run a business.

Greg · 27 April 2024 · Butters John Bee Crewe

5/5

Google

Excellent,service from butters John bee by Marcin Strzelec,If you looking for competency,excellency,professionalism,get hold of Marcin.Coming from abroad Me and my wife had no clue how the system works but Marcin worked tirelessly to make sure he helps us until we moved into our new home. Thank you so much🙏

Kayisa · 27 April 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Hi Kayisa, Thank you for your feedback we will be sure to pass this onto Marcin Kind Regards The Lettings Team Crewe

1/5

Google

Roksana has been our valuer with Butters John Bee. She has been so kind, professional and helpful. 3 months in, not such a good experience. No one communicates, no one answers emails. Have no idea who is progressing our sale as the person who was has left. No one responds to messages. I would love an update, myself and our buyers are getting frustrated. Adding to this, we completed our sale a week ago, and still have heard nothing from them. If you're looking for a more personal service, I'd look elsewhere.

Bingy · 27 April 2024 · Butters John Bee Crewe

Agent replied · 24 March 2024

Thank you for your kind words for Roksana. Butters John Bee Crewe

5/5

Google

Prior to speaking with you, Dominica, I reported the problems the day I moved into the new residence, and no one was able to resolve them for about a month. After I spoke with you, Dominica, you worked incredibly fast to solve the problem and get back to me in less than an hour. I really appreciate it. You work so hard, accomplishing great work and outperforming everyone else. I will give your BJB Crew branch two stars and you five. Regards

Riya · 27 April 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Hi Riya and thank you so much for the great review for Dominika! Kind Regards, butters john bee Property Management

5/5

Google

James, me and family really love your service at company thanks so much.

Oyewusi · 28 March 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Thank you for your lovely review, I am so glad you are happy with our service Kind Regards The lettings Team Crewe

5/5

Google

I just want to express how grateful I am with the help I received from March, The estate agent at JB crew.I don't know if March will see this but please convey my sire gratitude of his dedicated service to him Thank you Rhoda taguma.

Rhoda · 28 March 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Hi Rhoda, Thank you for your lovely review, we will be sure to let march no how grateful you are Kind Regards The lettings Team Crewe

5/5

Google

We met March, the state agent from Butters John Bee state and letting agents, on our first viewing of the property. The gentleman was so patient and took us through, around the house. Very professional and courteous. Thank you March, you are a star!!!

Mary · 28 March 2024 · Butters John Bee Crewe

Agent replied · 25 August 2024

Hi Mary, Thank you for leaving such a lovely review, we will be sure to pass your regards to March he is really is a super star Kind Regards the lettings team Crewe

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Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.

ESTAS winners in one year, the group and its branches: 2017.

ESTAS awards by year, 2017
  • 2017 1 Gold ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Sales

Source: ESTAS winners lists, as published, linked by year.

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Questions about Butters John Bee

Which Butters John Bee office has the most reviews?

Crewe has the most, with 1,885 reviews rated 4.7 out of 5, followed by Nantwich with 278.

Where are the Butters John Bee offices?

The two Butters John Bee offices, by town:

  • Crewe: 181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
  • Nantwich: 20 Beam Street, Nantwich, Cheshire, CW5 5LL
Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.

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