5/5
GoogleGreat service from Dominika. She was able to resolve my issues satisfactorily
Agent replied · 25 August 2024
Thank you for leaving Dominika a 5* review. Kind Regards butters john bee Property Management
Trusted Agent profile · Cheshire
Butters John Bee estate agents in Crewe and Nantwich
★★★★★
2,163 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,163 reviews on 1 platform, rated 4.8 out of 5 overall.
Our offices
Butters John Bee's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 2,162 reviews on Google only. Show every review
Google5/5
GoogleCorrie and Marcin have been great and have worked hard to get us through referencing. Thank you
Agent replied · 25 August 2024
Thank you for your kinds words for Corrie & Marcin. Butters John Bee Crewe Lettings Team
5/5
GoogleI came into branch today due to an issue with a payment and Ben was able to resolve this very quickly for me without any fuss or bother. Thanks very much
Agent replied · 25 August 2024
Thank you for your kind words for Ben. Crewe Property Management Team
5/5
GoogleThese guys are the best in what they do.I have delt with Phil in many occassions. He is so patient, humble and so professional
Agent replied · 25 August 2024
Thanks for your kind words for Phil. Crewe Property Management Team
5/5
GoogleIncredible service from Lacey she has been extremely helpful, friendly and knowledgeable during the entire process. Couldn’t recommend more.
Agent replied · 25 August 2024
Thank you for you kind words for Lacey. Please do not hesitate to contact the office if we can help with anything else. Crewe Property management Team
5/5
GoogleI had a good experience although there was some hiccups however James managed to solve them in a professional manner l really appreciated
Agent replied · 25 August 2024
Thank you for your kind words about James! BJB Lettings.
5/5
GoogleThank you to Amit Nayee who researched the properties in the area around the one we are hoping to sell and was very professional when he came to value our property.
Agent replied · 25 August 2024
Thank you for your Kind words Helen, Well done Amit - BJB Crewe
5/5
GoogleI spoke with Dominika Jaszczyszyn on the phone today she helped me out so much letting me know exactly what I needed to pay to help me get back to where I need to be, she also corrected all my contact details for so that I never miss an update. Thank you for your help today Dominika
Agent replied · 25 August 2024
Hi Andrew, Thank you for your review for Dominika within our property management team, much appreciated. Best wishes
5/5
GoogleOutstanding service by Marcin Strzelec has made my family feel welcome in England.He explained the whole process of finding accommodation and he helped me in every step until we moved into the house.Exceptional customer service.Thank you so much.Any one who is looking for accommodation I recommend Marcin Strzelec (of course Buttersjohnbee )
Agent replied · 25 August 2024
Dear Nomahlegi Thank you for leaving a lovely review we are very proud of Marcin and his great customer service Kind Regards The lettings Team Crewe
5/5
GoogleGreat service all round, James went above and beyond after we came accross a few issues. Phil from property management was also very helpful.
Agent replied · 25 August 2024
Thank you for leaving Phil in Property Management and James in Lettings such a lovely 5* review. Kind Regards butters john bee Property Management
5/5
GoogleSuper valuation and briefing on the services JBB Crewe offer today by Victoria Roscoe on a bank holiday Monday as well! 👍 …
Agent replied · 25 August 2024
Thank you for your review Ben, we hope we can assist you in the future. BJB Sales Team
5/5
GoogleLacey was super helpful getting my references done quickly wouldn’t recommend anyone else ! She’s the best
Agent replied · 25 August 2024
Thank you for leaving Lacey in property management such a lovely 5* review. Kind Regards butters john bee Property Management
5/5
GooglePhillip Hayes went out his way to try and find out and put my mind at ease as The area I was looking at had some bad reports but Philips excellent customer service and professional mad put my mind at ease.
Agent replied · 25 August 2024
Thanks for your kind words for Phil. Crewe Property Management Team
5/5
GooglePhil was incredibly helpful when I was renewing my tenancy. Negotiated a good price and made the whole process run smoothly!
Agent replied · 25 August 2024
Thank you for leaving Phil a 5* review. Kind Regards butters john bee Property Management
1/5
GoogleHave been trying to get a viewing of a property with estate agents for nearly two weeks . Have rang three times and they have never managed to get back to me at all . Have heard anecdotally they are not very good and have seen it first hand now . If you have a property to sell my advice would be not to use BJB in Crewe !!!
5/5
GoogleWonderful experience I had the pleasure of speaking with lacey regarding some questions I had, she was extremely friendly and helpful, very organised and professional. Made the experience much easier, overall had a wonderful experience and would recommend this branch to others.
Agent replied · 25 August 2024
Thanks for your kind words about Lacey. Please don't hesitate to contact the office if we can help with anything else. Crewe Property management Team
5/5
GoogleGreat estate agents, Marcin absolutely superb, a credit to BJB, this branch, Crewe, the county of cheshire, and all those around him. 10/10 service and gentleman.
Agent replied · 25 August 2024
Thank you for your kind words for Marcin we will pass on your review. BJB Lettings
5/5
GooglePhil came around to inspect the property we rent through Butters John Bee, he was polite and respectful of the home and the people in it. Efficiently carried out his job and left.
Agent replied · 25 August 2024
Hello and thank you for leaving a review for Phil in Property Management
1/5
GoogleWas booked in for a viewing at 10:30am with madison on the 6/05/2024, had 4 confirmation texts for the viewing, on the day we arrived pretty early and waited there it got to about 10:40 so I called the office and asked about the viewing and they said they’d pass the message on so she could get in touch with us, didn’t get anything, then it turned 11am called again and had the same thing happen, we left, and never got a phone call or message all day from butter John bee, absolutely shocking after confirming a viewing with someone and then never turning up or getting in contact as to why you didn’t turn up. Will never use yourself again for either buying or selling.
5/5
GoogleI've recently delt with Butters John Bee "crewe" and found them to be very helpful, polite, professional and understanding especially Paige Malik who always conducted herself in a professional manner. Would highly recommend. Lee.
Agent replied · 25 August 2024
Thank you for your kind words about Paige. BJB Crewe sales team.
5/5
GoogleJames has been great at getting everything sorted and is always there to help if I needed it. Really easy experience having it being my first time moving out. Thanks!!
Agent replied · 25 August 2024
Thank you for your positive review about James, I am so glad you are happy with our service Kind Regards, BJB Lettings
5/5
GoogleSo had a meeting with bjb with lacey and she explained everything I needed to know for the future managment of the house. Everyone in bjb has been so kind, welcoming and understanding since they have took control of the share house I live in. I couldnt ask more from them allways love to have a good chit chat with the team. They allways will try and sort out any issues to best of they ability 👍
Agent replied · 25 August 2024
Thank you for your kind words for Lacey. Crewe Property Management Team
5/5
GoogleHats off to Dominika Jaszczyszyn. I spoke to her today with an issue I’ve had with a rental payment. She was very thorough and stayed on the phone with me to try to get to the bottom of the problem. She needed to ring accounts to resolve it and rang me back to tell me it had been resolved. She is so polite, friendly and helpful and an asset to Butters John Bee, Crewe. Very many thanks Dominika, you’re 5 star ⭐️
Agent replied · 25 August 2024
Hi Linda, Thank you for your review for Dominika within our property management team, much appreciated. Best wishes
5/5
GoogleSo I would like to take the time to leave Maddie and BJB Estate agents an extremely positive review. Maddie has been exceptional on every level of the sale and potential purchase of a new property. Her communication, patience and total understanding of our requirements need recognition, to put it plainly if I had an estate agency, I would want a team full of Maddie’s ! Keep up the amazing energy and commitment, credit where credit is due so bravo Maddie !!
Agent replied · 25 August 2024
Thank you for your kind words about Sophie. BJB Crewe sales team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
ESTAS awards by year, 2017
2017 1 Gold ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Sales
Source: ESTAS winners lists, as published, linked by year.
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Questions about Butters John Bee
Which Butters John Bee office has the most reviews?
Crewe has the most, with 1,885 reviews rated 4.7 out of 5, followed by Nantwich with 278.
Where are the Butters John Bee offices?
Has Butters John Bee won any awards?
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
